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2331 Princess Street , K7M 3G1, Kingston, Canada

Review Score

Based on 796 reviews

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6.3

Wellness Area

8.6

6 reviews

Location

8.6

82 reviews

WiFi

7.3

24 reviews

Service

6.8

99 reviews

Comfort

6.3

201 reviews

Room

5.0

342 reviews

Cleanliness

4.2

151 reviews

Pool

3.9

72 reviews

Breakfast

2.8

18 reviews

Vibe

2.6

61 reviews

Food

2.5

10 reviews

Amenities

1.9

44 reviews

100% Verified Real Reviews

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8.6

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.6

"Great location"

Great location and easy parking. Reasonably central, close to shopping, restaurants, and bars.

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7.3

"Good internet service"

Good internet service.

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6.8

"Service is adequate"

Acceptable and friendly service with a great reception. Management is alright, but housekeeping is not great.

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6.3

"Comfortable"

Reasonably comfortable rooms with a tolerable noise level and standard beds. Spacious rooms but small bathrooms and substandard A/C.

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5.0

"Room is all right"

Rooms outdated with poor minibars, but beds are acceptable. Big rooms, although there are complaints about cleanliness. The rooms need maintenance with poor A/C, furniture, and bathrooms. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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4.2

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.9

"Pool should be renewed"

Pool should be renewed.

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2.8

"Breakfast can be improved"

Breakfast can be improved.

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2.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Hotel could be more stylish.

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2.5

"Food could be better"

Food could be better.

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1.9

"Amenities are not the best"

Hotel grounds not rated highly, with outdated facilities. Architecture not so nice.

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8.8

"Great location"

Great location and easy parking.

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6.8

"Service is adequate"

Friendly service and acceptable reception.

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6.2

"Comfortable"

Large rooms with average comfort and standard beds.

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6.0

"Regular internet service"

Regular internet service.

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4.9

"Room needs to be improved"

Large, yet old and poorly cleaned rooms with less well rated bathrooms. Beds are standard, but furnishings and room maintenance are lacking.

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4.3

"Pool should be renewed"

Pool should be renewed.

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4.1

"Could use a good cleaning"

Rooms could be cleaner.

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2.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.8

"Great location"

Great location.

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6.8

"Service is adequate"

Acceptable and friendly service with a great reception.

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6.2

"Comfortable"

Large rooms with average comfort and standard beds.

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4.6

"Room needs to be improved"

Poorly cleaned, old rooms and bathrooms. Rooms are spacious with standard beds. Rooms lacking maintenance with poor furniture and kitchenettes.

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4.3

"Pool should be renewed"

Pool should be renewed.

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3.9

"Could use a good cleaning"

Rooms could be cleaner.

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3.2

"Breakfast can be improved"

Breakfast can be improved.

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2.2

"Amenities are not the best"

Amenities are not the best.

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1.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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6.5

"Comfortable"

Comfortable.

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4.4

"Room needs to be improved"

Room needs to be improved.

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