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2331 Princess Street , K7M 3G1, Kingston, Canada

Review Score

Based on 808 reviews

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6.1

Wellness Area

9.0

7 reviews

Location

8.0

96 reviews

Service

7.3

132 reviews

WiFi

6.3

29 reviews

Comfort

6.2

217 reviews

Cleanliness

4.8

156 reviews

Room

4.3

348 reviews

Pool

3.0

72 reviews

Food

2.7

9 reviews

Vibe

2.2

67 reviews

Amenities

2.2

45 reviews

Breakfast

1.6

19 reviews

100% Verified Real Reviews

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9.0

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.0

"Great location"

Great location and easy parking. Reasonably central, close to shopping, restaurants, and bars.

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7.3

"Fantastic service"

Friendly service, and excellent management. Reception is OK but housekeeping is substandard.

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6.3

"Regular internet service"

Average wifi quality.

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6.2

"Comfortable"

Reasonably comfortable rooms with a tolerable noise level and standard beds. Spacious rooms but small bathrooms and substandard A/C.

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4.8

"Could use a good cleaning"

Bathrooms are relatively clean, but rooms are less well cleaned. Moderately clean hotel facilities.

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4.3

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Rooms are spacious with standard beds. Kitchenette, minibar, A/C and furniture not great quality. Small but relatively clean bathrooms. Shower can be a problem.

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3.0

"Pool should be renewed"

Pool should be renewed.

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2.7

"Food could be better"

Food could be better.

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2.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Hotel could be more stylish.

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2.2

"Amenities are not the best"

Hotel grounds not rated highly, with outdated facilities. Architecture not so nice.

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1.6

"Breakfast can be improved"

Breakfast can be improved.

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8.4

"Great location"

Great location with good parking and shopping.

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7.6

"Fantastic service"

Reception is typical, although management is stand-out and service is friendly.

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6.3

"Comfortable"

Reasonably comfortable rooms with a tolerable noise level and standard beds. Spacious rooms.

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6.3

"Regular internet service"

Regular internet service.

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5.0

"Quite clean"

Rooms could be cleaner.

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4.9

"Room needs to be improved"

Poorly cleaned, old rooms and bathrooms. Rooms are spacious with standard beds. Poorly-maintained rooms with subpar furniture and TVs.

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3.7

"Pool should be renewed"

Pool should be renewed.

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2.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.3

"Great location"

Great location.

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7.3

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.2

"Comfortable"

Reasonably comfortable rooms with a tolerable noise level and standard beds. Spacious rooms.

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4.6

"Could use a good cleaning"

Rooms could be cleaner.

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4.2

"Room needs to be improved"

Poorly cleaned, old rooms and bathrooms. Rooms are spacious with standard beds. Rooms lacking maintenance with poor furniture and kitchenettes.

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3.5

"Pool should be renewed"

Pool should be renewed.

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2.4

"Amenities are not the best"

Amenities are not the best.

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2.1

"Breakfast can be improved"

Breakfast can be improved.

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1.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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7.4

"Fantastic service"

Friendly service.

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6.6

"Comfortable"

Beds are decent and generally comfortable.

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5.1

"Quite clean"

Room cleanliness is acceptable.

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4.7

"Room needs to be improved"

Room needs to be improved. Rooms are quite clean and beds are standard.

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