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2331 Princess Street , K7M 3G1, Kingston, Canada

Review Score

Based on 830 reviews

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6.1

Location

8.9

90 reviews

Wellness Area

8.6

6 reviews

Service

6.9

110 reviews

Comfort

6.1

212 reviews

WiFi

5.9

29 reviews

Cleanliness

4.6

159 reviews

Room

4.4

352 reviews

Food

4.2

11 reviews

Pool

3.9

72 reviews

Vibe

2.6

65 reviews

Breakfast

2.5

18 reviews

Amenities

2.1

44 reviews

100% Verified Real Reviews

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8.9

"Great location"

Great location and easy parking. Reasonably central, close to shopping, restaurants, and bars.

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8.6

"Great wellness & sports facilities"

Great wellness & sports facilities.

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6.9

"Service is adequate"

Reception and service are alright. Inadequate housekeeping, but good management and friendly service.

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6.1

"Comfortable"

Reasonably comfortable rooms with a tolerable noise level and standard beds. Spacious rooms but small bathrooms and substandard A/C.

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5.9

"Regular internet service"

Average wifi quality. Free internet.

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4.6

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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4.4

"Room needs to be improved"

Poorly maintained and cleaned, with old but spacious, rooms. Mediocre beds and TVs. Kitchenette, minibar, A/C and furniture not great quality. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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4.2

"Food could be better"

Food could be better.

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3.9

"Pool should be renewed"

Pool in need of cleaning.

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2.6

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel could be more stylish.

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2.5

"Breakfast can be improved"

Breakfast can be improved.

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2.1

"Amenities are not the best"

Hotel grounds not rated highly, with outdated facilities. Architecture not so nice.

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9.0

"Great location"

Great location with good parking and shopping.

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7.1

"Fantastic service"

Reception is typical, although management is stand-out and service is friendly.

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6.2

"Comfortable"

Beds are decent and generally comfortable. Spacious, peaceful rooms.

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6.0

"Regular internet service"

Regular internet service.

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4.7

"Could use a good cleaning"

Rooms could be cleaner.

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4.6

"Room needs to be improved"

Complaints about age, cleanliness, and furnishing of the rooms. Mediocre beds and TVs. Large but run-down rooms with inadequate bathrooms.

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4.3

"Pool should be renewed"

Pool should be renewed.

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2.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.1

"Great location"

Great location.

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7.1

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.1

"Comfortable"

Reasonably comfortable rooms with a tolerable noise level and standard beds. Spacious rooms.

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4.4

"Pool should be renewed"

Pool should be renewed.

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4.4

"Could use a good cleaning"

Rooms could be cleaner.

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4.3

"Room needs to be improved"

Poorly cleaned, old rooms and bathrooms. Rooms are spacious with standard beds. Rooms lacking maintenance with poor furniture and kitchenettes.

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2.9

"Breakfast can be improved"

Breakfast can be improved.

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2.3

"Amenities are not the best"

Amenities are not the best.

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2.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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7.1

"Fantastic service"

Fantastic service.

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6.5

"Comfortable"

Beds are decent and generally comfortable.

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4.7

"Room needs to be improved"

Rooms are subpar, but beds are decent.

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