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No.78, Beishan Road, 310007, Hangzhou, China

Review Score

Based on 4624 reviews

heart

8.8

Location

9.5

1887 reviews

Service

7.5

1099 reviews

Breakfast

7.2

297 reviews

Room

5.6

1194 reviews

Vibe

4.6

1643 reviews

Value for money

4.6

345 reviews

Amenities

2.6

840 reviews

WiFi

1.3

16 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location and easy parking. Decent shopping and great sightseeing. Difficult access to public transport.

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7.5

"Fantastic service"

Friendly and professional housekeepers. Management is acceptable. Great concierge service.

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7.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

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5.6

"Room is all right"

Rooms are okay but insufficiently maintained. Great balconies with pleasant views. Old rooms with substandard TV's, furniture and air conditioning. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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4.6

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel. Entrance area is ok. Stylish hotel. Good resort hotel. Nice lake hotel. Good for traveling with friends.

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4.6

"Value for money could be better"

Value for money could be better. Affordable food. High priced breakfast.

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2.6

"Amenities are not the best"

Hotel grounds and lobby are nice, but facilities are outdated. Conventional kids facilities.

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1.3

"Complaints about WiFi"

Wifi quality could be improved.

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9.5

"Great location"

Great location and easy parking, with good sightseeing.

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7.9

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception.

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7.2

"Tasty breakfast"

Tasty breakfast.

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6.1

"Quite clean"

Cleanliness is lacking in rooms and bathrooms.

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5.2

"Room is all right"

So-so beds and rooms, but balconies are nice with great views. Outdated, poorly maintained rooms with insufficient A/C. Small rooms and poorly cleaned bathrooms. TV's and furniture not great. Shower can be a problem.

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4.3

"Value for money could be better"

Value for money could be better.

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4.2

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel.

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2.1

"Amenities are not the best"

Hotel grounds are pleasant, but facilities are outdated.

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1.3

"Pool should be renewed"

Pool should be renewed.

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1.1

"Complaints about WiFi"

Wifi quality could be improved.

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9.6

"Great location"

Great location with excellent sightseeing. Good accessibility by car.

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7.7

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.4

"Tasty breakfast"

Tasty breakfast.

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7.0

"Great room"

Rooms are old but spacious, with great views, but bathrooms are poor.

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5.7

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Luxurious Hotel.

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4.6

"Value for money could be better"

Value for money could be better.

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2.8

"Amenities are not the best"

Facilities in need of refurbishment.

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9.6

"Great location"

Great location with excellent sightseeing.

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7.1

"Tasty breakfast"

Tasty breakfast.

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6.9

"Service is adequate"

Service is friendly and professional but overall average.

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5.2

"Room is all right"

Rooms amply-sized and moderately tidy with excellent views. Outdated rooms and bathrooms not up to standard.

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4.4

"Value for money could be better"

Value for money could be better.

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4.2

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel.

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2.8

"Amenities are not the best"

Hotel grounds are pleasant, but facilities are outdated.

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9.4

"Great location"

Great location.

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7.2

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.0

"Tasty breakfast"

Tasty breakfast.

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5.8

"Room is all right"

Rooms are moderately sized and clean but could use some updates. Great view.

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4.7

"Value for money could be better"

Value for money could be better.

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4.4

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel.

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2.4

"Amenities are not the best"

Facilities in need of refurbishment.

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