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No.78, Beishan Road, 310007, Hangzhou, China

Review Score

Based on 3858 reviews

heart

8.8

Location

9.5

1542 reviews

Service

7.6

885 reviews

Breakfast

7.1

268 reviews

Room

5.8

994 reviews

Vibe

4.6

1328 reviews

Value for money

4.4

282 reviews

Amenities

2.9

663 reviews

Pool

1.3

26 reviews

WiFi

1.3

13 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Good shopping and sightseeing. Parking is good and affordable. Difficult access to public transport.

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7.6

"Fantastic service"

Friendly and professional housekeepers. Reception and management are fine. Great concierge service.

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7.1

"Tasty breakfast"

Tasty yet pricey breakfasts.

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5.8

"Room is all right"

Rooms are old and neglected, but size is OK. So-so beds and rooms, but balconies are nice with great views. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

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4.6

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel. Pleasant entrance area. Stylish hotel. Good resort hotel. Nice lake hotel. Good for traveling with friends.

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4.4

"Value for money could be better"

Value for money could be better. High priced breakfast.

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2.9

"Amenities are not the best"

Great entrance area, but outdated facilities. Nice grounds with great facilities for kids.

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1.3

"Pool should be renewed"

Pool should be renewed.

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1.3

"Complaints about WiFi"

Wifi quality could be improved.

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9.7

"Great location"

Great location and easy parking, with good sightseeing.

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7.5

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception.

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7.1

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.5

"Quite clean"

Cleanliness is lacking in rooms and bathrooms.

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4.9

"Room needs to be improved"

Outdated, badly maintained rooms with poor furniture. Mostly clean rooms, with great balconies and views. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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4.2

"Value for money could be better"

Value for money could be better. High priced breakfast.

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4.0

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel.

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2.2

"Amenities are not the best"

Hotel grounds are pleasant, but facilities are outdated.

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1.1

"Complaints about WiFi"

Wifi quality could be improved.

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1.0

"Pool should be renewed"

Pool should be renewed.

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9.7

"Great location"

Great location with excellent sightseeing. Good accessibility by car.

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8.1

"Fantastic service"

Reception is average, but service is professional.

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7.5

"Tasty breakfast"

Tasty breakfast.

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6.7

"Room is all right"

Excellent views from decently sized rooms with okay beds. Outdated rooms and bathrooms not up to standard.

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5.3

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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4.9

"Value for money could be better"

Value for money could be better.

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2.9

"Amenities are not the best"

Facilities in need of refurbishment.

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9.7

"Great location"

Great location with excellent sightseeing.

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7.2

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.1

"Tasty breakfast"

Tasty breakfast.

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6.2

"Room is all right"

Great views, with average beds, relatively well-sized and tidy enough. Outdated rooms and bathrooms not up to standard.

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5.2

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Luxurious Hotel.

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4.5

"Value for money could be better"

Value for money could be better.

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3.0

"Amenities are not the best"

Facilities in need of refurbishment.

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9.5

"Great location"

Great location.

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7.3

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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6.8

"Breakfast is average"

Breakfast is average.

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6.0

"Room is all right"

Fairly clean rooms, if old. Great view.

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4.5

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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4.3

"Value for money could be better"

Value for money could be better.

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3.1

"Amenities are not the best"

Facilities in need of refurbishment.

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