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No.78, Beishan Road, 310007, Hangzhou, China

Review Score

Based on 4786 reviews

heart

8.8

Location

9.5

1992 reviews

Service

7.7

1251 reviews

Breakfast

7.0

327 reviews

Room

5.8

1269 reviews

Value for money

4.7

374 reviews

Vibe

4.7

1744 reviews

Amenities

2.9

923 reviews

WiFi

1.4

18 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location and easy parking. Great sightseeing, restaurants and shopping nearby. Adequate access to public transport.

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7.7

"Fantastic service"

Friendly and professional service, with great housekeeping and acceptable waitstaff. Great concierge service.

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7.0

"Tasty breakfast"

Breakfast is decent but expensive.

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5.8

"Room is all right"

Rooms and beds are adequate. Balconies are nice with lovely views, although rooms are outdated. Small rooms and poorly cleaned bathrooms. Poorly-maintained rooms with subpar furniture and TVs. Shower can be a problem.

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4.7

"Value for money could be better"

Value for money could be better. Affordable food. High priced breakfast.

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4.7

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel. Stylish hotel. Good resort hotel. Nice lake hotel. Good for traveling with friends.

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2.9

"Amenities are not the best"

Hotel grounds are pleasant, but facilities are outdated. Elevator in need of updating. Conventional kids facilities.

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1.4

"Complaints about WiFi"

Wifi quality could be improved.

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9.5

"Great location"

Great location and easy parking, with good sightseeing.

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7.9

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception.

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6.8

"Breakfast is average"

Breakfast is average.

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6.2

"Quite clean"

Cleanliness is lacking in rooms and bathrooms.

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5.0

"Room is all right"

Fine room size and cleanliness. Balconies are nice with lovely views, although rooms are outdated. Small rooms and poorly cleaned bathrooms. Poorly-maintained rooms with subpar furniture and TVs. Shower can be a problem.

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4.5

"Value for money could be better"

Value for money could be better. Affordable food.

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4.3

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel. Entrance area is ok.

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2.3

"Amenities are not the best"

Hotel grounds and lobby are nice, but facilities are outdated.

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1.2

"Complaints about WiFi"

Wifi quality could be improved.

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9.6

"Great location"

Great location with good access by car. Good shopping and sightseeing.

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7.9

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception.

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7.6

"Rather comfortable"

Comfortable, quiet, large rooms and decent beds.

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7.3

"Tasty breakfast"

Tasty breakfast.

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7.2

"Great room"

Large, clean rooms with wonderful views. Aged rooms with poor bathrooms, although beds are OK.

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5.5

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Luxurious Hotel.

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4.8

"Value for money could be better"

Value for money could be better.

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3.6

"Amenities are not the best"

Facilities in need of refurbishment.

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9.6

"Great location"

Great location with excellent sightseeing. Good accessibility by car.

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7.0

"Tasty breakfast"

Tasty breakfast.

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6.9

"Service is adequate"

Service is friendly and professional but overall average.

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5.6

"Room is all right"

Great views, with average beds, relatively well-sized and tidy enough. Outdated rooms and bathrooms not up to standard.

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4.5

"Value for money could be better"

Value for money could be better.

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4.2

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel.

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2.9

"Amenities are not the best"

Hotel grounds are pleasant, but facilities are outdated.

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9.4

"Great location"

Great location with excellent sightseeing.

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8.0

"Fantastic service"

Service is professional and friendly.

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6.7

"Breakfast is average"

Breakfast is average.

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5.8

"Room is all right"

Rooms are moderately sized and clean but could use some updates. Great view.

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4.8

"Value for money could be better"

Value for money could be better.

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4.5

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel.

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2.8

"Amenities are not the best"

Facilities in need of refurbishment.

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