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No.78, Beishan Road, 310007, Hangzhou, China

Review Score

Based on 4671 reviews

heart

8.8

Location

9.5

1503 reviews

Service

8.7

1273 reviews

Food

8.5

358 reviews

Breakfast

8.2

305 reviews

Room

5.9

1017 reviews

Vibe

5.4

1376 reviews

Value for money

5.0

271 reviews

WiFi

3.8

15 reviews

Amenities

3.3

669 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Good shopping and sightseeing. Parking is good and affordable. Difficult access to public transport.

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8.7

"Fantastic service"

Good management evident, with friendly, efficient service, especially in the restaurant. Decent reception and housekeeping. Great concierge service.

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8.5

"Delicious food"

Great dining, menu, and snacks, at affordable prices. Great seafood, side dishes, and desserts.

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8.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

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5.9

"Room is all right"

Rooms are old and neglected, but size is OK. Awesome balconies and views, and comfortable beds. Small rooms and poorly cleaned bathrooms. People dislike the TVs, A/C, and furniture. Shower can be a problem.

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5.4

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Luxurious Hotel. Hotel is relatively stylish. Nice lake hotel. Good for traveling with friends.

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5.0

"Fairly good value for money"

Value for money could be better. Affordable food. High priced breakfast.

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3.8

"Complaints about WiFi"

Wifi quality could be improved.

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3.3

"Amenities are not the best"

Generally old facilities, although conference area was good. Awesome terrace.

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9.6

"Great location"

Great location and easy parking, with good sightseeing.

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7.6

"Tasty breakfast"

Tasty breakfast.

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7.2

"Fantastic service"

Friendly and professional service with decent reception and housekeeping.

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5.0

"Room is all right"

Rooms are OK, but old and poorly maintained. Clean rooms with nice beds, lovely balconies and beautiful views. Bathroom are undersized, and furniture is not great. Shower can be a problem.

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4.6

"Value for money could be better"

Value for money could be better.

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4.0

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel.

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3.2

"Complaints about WiFi"

Complaints about WiFi.

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2.2

"Amenities are not the best"

Facilities in need of refurbishment.

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9.7

"Great location"

Great location with good access by car.

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8.6

"Delicious food"

Delicious food.

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8.3

"Fantastic service"

Service is professional and friendly.

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8.1

"Tasty breakfast"

Tasty breakfast.

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7.0

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Outdated rooms and bathrooms not up to standard.

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5.5

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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5.3

"Fairly good value for money"

Fairly good value for money.

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3.2

"Amenities are not the best"

Hotel grounds are pleasant, but facilities are outdated.

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9.5

"Great location"

Great location with excellent sightseeing.

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8.5

"Delicious food"

Delicious food.

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8.2

"Tasty breakfast"

Tasty breakfast.

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7.6

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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5.7

"Room is all right"

Medium sized, yet old rooms with poorly rated bathrooms. Clean rooms with wonderful beds and stunning views.

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4.9

"Value for money could be better"

Value for money could be better.

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4.7

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel.

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3.0

"Amenities are not the best"

Facilities in need of refurbishment.

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9.5

"Great location"

Great location.

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8.1

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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8.0

"Tasty breakfast"

Tasty breakfast.

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6.2

"Room is all right"

Mediocre, old looking rooms. Views are great and rooms are clean.

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4.9

"Value for money could be better"

Value for money could be better.

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4.8

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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3.3

"Amenities are not the best"

Facilities in need of refurbishment.

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