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Sheraton Brussels Hotel

  • hotel stars
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Place Charles Rogier 3, 1210, Brussel, Belgium

Review score

Based on 3162 hotel review

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7.5

Location

9.1

566 reviews

Comfort

8.0

526 reviews

Service

6.9

526 reviews

Breakfast

6.6

233 reviews

Food

5.8

67 reviews

Room

5.5

953 reviews

Amenities

4.2

173 reviews

Value for money

4.1

379 reviews

Cleanliness

4.0

200 reviews

WiFi

3.4

303 reviews

Vibe

1.7

341 reviews

100% Verified Real Reviews

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9.1

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Pricey, inconvenient parking. Reasonably accessible by car.

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8.0

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. Small bathrooms, noisy rooms, and deficient A/C.

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6.9

"Service is adequate"

Service, housekeeping and reception are all fine. Complaints about the wait staff but overall friendly service. Room service is average. Concierge service is average.

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6.6

"Breakfast is average"

Breakfast is decent but expensive.

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5.8

"Food is all right"

Poor dining experience overall; decent menu, but restaurant is expensive.

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5.5

"Room is all right"

Decent, spacious rooms with comfy beds and excellent views. Guests complain about cleanliness, maintenance, and furnishing. Small rooms and poorly cleaned bathrooms. Old rooms, with unsatisfactory minibars. air conditioning and TV's. Shower can be a problem.

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4.2

"Amenities are not the best"

Outdated facilities with a decent entrance area. Architecture not so nice. Awesome terrace. Elevator in need of updating.

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4.1

"Value for money could be better"

Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi.

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4.0

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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3.4

"WiFi system needs upgrading"

Wifi quality could be improved. Relatively high internet cost.

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1.7

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel could be more stylish. Entrance area is ok. Luxury hotel. Good for traveling with friends. Good for business people.

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8.9

"Great location"

Great location. Centrally located, near restaurants, bars, and shopping. Close to public transport and the train. Pricey, inconvenient parking.

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6.2

"Service is adequate"

Friendly but only somewhat professional service with okay reception and poor housekeeping.

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6.0

"Breakfast is average"

Breakfast is decent but expensive.

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5.7

"Food is all right"

Food is all right.

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5.3

"Room is all right"

Decent, spacious rooms with comfy beds and excellent views. Old rooms with complaints about bathroom cleanliness, TVs, and A/C. Guests complain about cleanliness, maintenance, and furnishing.

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5.2

"Ordinary pool"

Acceptable pools with some cleanliness complaints.

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3.9

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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3.7

"Amenities are not the best"

Older facilities and unpleasant entrance area. Architecture not so nice.

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3.6

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey.

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3.2

"WiFi system needs upgrading"

Wifi quality could be improved. Relatively high internet cost.

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1.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Hotel could be more stylish. Entrance area is not particularly attractive.

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9.2

"Great location"

Well-located hotel, although unfortunately the parking isn't easy. Near downtown with great sightseeing and shopping. Close to public transport and the train.

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7.8

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. Small bathrooms, noisy rooms, and deficient A/C.

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6.8

"Service is adequate"

Service is friendly and professional but overall average. Decent reception and housekeeping.

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6.5

"Breakfast is average"

Breakfast is decent but expensive.

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6.0

"Food is all right"

Food is all right.

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5.4

"Room is all right"

Decent, spacious rooms with comfy beds and excellent views. Guests complain about cleanliness, maintenance, and furnishing. Small rooms and poorly cleaned bathrooms. Old rooms, with unsatisfactory minibars. air conditioning and TV's. Shower can be a problem.

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5.1

"Ordinary pool"

Acceptable pools with some cleanliness complaints.

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4.2

"Amenities are not the best"

Outdated facilities with a decent entrance area. Architecture not so nice.

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3.8

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey.

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3.6

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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3.2

"WiFi system needs upgrading"

Wifi quality could be improved. Relatively high internet cost.

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1.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is ok. Atmosphere could be friendlier. Hotel could be more stylish.

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9.1

"Great location"

Near city centre in a great location. Close to the train station, but difficult to park.

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7.0

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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6.8

"Breakfast is average"

Breakfast is decent but expensive.

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5.6

"Food is all right"

Food is all right.

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4.7

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Untidy bathrooms and bad A/C, minibar and furniture. Amply-sized rooms with excellent beds and superb views. Shower can be a problem.

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4.4

"Amenities are not the best"

Facilities in need of refurbishment.

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4.1

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey.

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4.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.5

"WiFi system needs upgrading"

Wifi quality could be improved. Relatively high internet cost.

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1.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish.

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9.1

"Great location"

Great location.

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8.1

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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6.9

"Breakfast is average"

Breakfast is average.

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6.9

"Service is adequate"

Service is average, but very friendly.

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5.5

"Room is all right"

Rooms are acceptable but need cleaning. Comfortable beds in spacious rooms.

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4.6

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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4.4

"Could use a good cleaning"

Rooms could be cleaner.

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4.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.1

"WiFi system needs upgrading"

Poor, over-priced WiFi.

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1.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

Photos from travellers