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Sheraton Centre Toronto Hotel

  • hotel stars
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123 QUEEN STREET WEST , M5H 2M9, Toronto, Canada

Review score

Based on 4252 hotel review

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8.6

Location

9.3

998 reviews

Service

8.5

991 reviews

Comfort

8.0

524 reviews

Room

7.9

1247 reviews

Breakfast

5.1

120 reviews

WiFi

5.0

268 reviews

Value for money

4.4

419 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Close to public transport and the train.

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8.5

"Fantastic service"

Restaurant service is friendly and professional. Poor management, but okay housekeeping. Room service is average. Great valet service. Booking process is sufficient. Recreation staff is nice.

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8.0

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. Small bathrooms, noisy rooms, and deficient A/C.

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7.9

"Great room"

Tidy, spacious rooms, which are relatively new and well-maintained. TV's, beds and views are impressive. Small but relatively clean bathrooms. Poorly rated A/C, minibars, and furniture. Shower can be a problem.

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5.1

"Breakfast is average"

Breakfast is decent but expensive.

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5.0

"Regular internet service"

Wifi quality could be improved. Relatively high internet cost.

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4.4

"Value for money could be better"

Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi.

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9.3

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly.

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7.7

"Great pool"

Great pool.

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7.5

"Fantastic service"

Efficient, friendly service with a nice reception. Great valet service. Room service is average.

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7.4

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Guests complained about minibars and bathrooms. Average rooms with okay maintenance. Furniture needs more attention.

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5.0

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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4.9

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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3.9

"Value for money could be better"

Value for money could be better. Internet is affordable. Pricey breakfast and dining.

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8.9

"Great location"

Great location. Pricey, inconvenient parking. Near downtown with great sightseeing and shopping.

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8.1

"Fantastic service"

Service is professional and friendly. Room service is average.

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7.7

"Rather comfortable"

Comfortable rooms and beds. Small bathrooms, noisy rooms, and deficient A/C.

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7.6

"Great room"

Great beds in clean rooms, with wonderful views and nice TVs. Small rooms and poorly cleaned bathrooms. Average rooms with okay maintenance. Poorly rated A/C, minibars, and furniture. Shower can be a problem.

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6.5

"Food is all right"

Average, but pricey, food.

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5.0

"Breakfast is average"

Breakfast is decent but expensive.

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4.5

"WiFi system needs upgrading"

Wifi quality could be improved. Relatively high internet cost.

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4.0

"Value for money could be better"

Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi.

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9.5

"Great location"

Great location near lots of shopping.

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8.4

"Great pool"

Great pool.

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8.0

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.7

"Rather comfortable"

Comfortable (but somewhat noisy) rooms with great beds.

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7.4

"Great room"

Clean rooms with wonderful beds and stunning views. Poor maintenance in rooms and bathrooms.

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5.1

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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5.0

"Breakfast is average"

Some complaints about quality and price of breakfast.

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4.6

"Value for money could be better"

Value for money could be better. Internet is affordable. High priced breakfast.

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9.5

"Great location"

Great location.

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8.3

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.3

"Great room"

Lovely rooms with pleasant views. Modestly maintained rooms.

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6.9

"Decent vibe"

Decent vibe. Hotel could use some updating.

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4.8

"WiFi system needs upgrading"

Wifi quality could be improved. Relatively high internet cost.

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4.7

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

Photos from travellers