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Sheraton Grande Tokyo Bay Hotel

  • hotel stars
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1-9 MAIHAMA URAYASU CHIBA , 279 0031, Taito-ku, Tokyo, Japan

Review score

Based on 9711 hotel review

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8.6

Comfort

8.4

2070 reviews

Breakfast

7.9

941 reviews

Room

7.9

3890 reviews

Location

7.9

2283 reviews

Service

7.6

2765 reviews

Food

6.9

1204 reviews

Value for money

5.5

1285 reviews

Wellness Area

5.4

196 reviews

WiFi

3.6

334 reviews

100% Verified Real Reviews

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8.4

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Deficient A/C and too noisy rooms.

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7.9

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.9

"Great room"

Big rooms with excellent views, excellent balconies, and excellent beds. Bathrooms are large but with substandard cleaning. Decently clean rooms with okay minibars. Rooms relatively well-maintained but rooms outdated. Shower was ok. Kitchenettes and A/C are inadequate.

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7.9

"Great location"

Great location. Great for sightseeing, but not shopping. Near public transport, airport, and train station. Accessible by car, but parking is costly. Close to the beach, but not the city centre. Limited choice of restaurants & bars in the area.

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7.6

"Fantastic service"

Friendly service, especially in the restaurant, and decent reception and housekeeping. Subpar entertainment but professional staff. Good shuttle service. Smooth booking process. Room service is perfect. Recreation staff is nice. Good laundry service. Concierge service could be more helpful.

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6.9

"Food is all right"

Food is all right. Clean enough dining area, but food is expensive. Great fruits and vegetables. Snacks and side dishes are tasty. Salads are ok. Fish & seafood is acceptable. Sushi is average. Pasta is ok.

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5.5

"Fairly good value for money"

Fairly good value for money. WiFi and breakfast pricey. Food and beverages are pricey.

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5.4

"Sufficient wellness & sports facilities"

Fitness area is subpar but wellness area/options are acceptable. Wellness staff could be friendlier. Nice sauna.

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3.6

"WiFi system needs upgrading"

Wifi quality could be improved. Relatively high internet cost.

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8.5

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Deficient A/C and too noisy rooms.

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8.1

"Great location"

Great location. Close to the beach with great sightseeing. Near public transport, airport, and train station. Accessible by car, but parking is costly. Not many options for shopping. Limited choice of restaurants & bars in the area.

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7.9

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Good shuttle service. Smooth booking process. Good management and laundry service. Room service is perfect. Wellness staff could be friendlier. Recreation staff is nice. Concierge service could be more helpful.

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7.8

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.7

"Great room"

Big rooms with excellent views, excellent balconies, and excellent beds. Bathrooms are large but with substandard cleaning. Fairly clean rooms, if old. Average minibars and furniture. Shower was ok. Kitchenettes and A/C are inadequate.

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6.8

"Food is all right"

Average, but pricey, food. Good menu, with delicious dessert, fruit, snacks, and side dishes.

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5.2

"Sufficient wellness & sports facilities"

Fitness area is subpar but wellness area/options are acceptable. Wellness staff could be friendlier.

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3.3

"WiFi system needs upgrading"

Wifi quality could be improved. Relatively high internet cost.

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8.8

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Could be quieter.

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8.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.6

"Great amenities"

Hotel buildings are impressive, particularly the entrance area, and surroundings are beautiful. Beautiful architecture. Smoking area is not nice.

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8.4

"Great location"

Great location. Great for sightseeing, but not shopping. Close to public transport and the train. Accessible by car, but parking is costly.

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8.1

"Great room"

Big rooms with excellent views, excellent balconies, and excellent beds. Bathrooms are large but with substandard cleaning. Room cleanliness is acceptable. Rooms relatively well-maintained but rooms outdated. Shower was ok.

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7.5

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Good shuttle service. Smooth booking process. Wellness staff could be friendlier. Recreation staff is ok. Room service is perfect.

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7.0

"Clean"

Relatively clean rooms. Bathroom needs cleaning. Moderately clean hotel facilities.

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6.9

"Food is all right"

Average, but pricey, food. Menu are great with excellent side dishes and snacks.

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5.3

"Fairly good value for money"

Fairly good value for money. Pricey food, particularly breakfasts, and expensive WiFi.

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5.2

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities. Wellness staff could be friendlier.

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3.6

"WiFi system needs upgrading"

Wifi quality could be improved. Relatively high internet cost.

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8.7

"Great location"

Great location. Great for sightseeing, but not shopping. Easy car access but inadequate parking. Close to public transport and the train.

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7.9

"Great room"

Wonderful beds and views in big but old rooms. Bathrooms are large but with substandard cleaning. Rooms are relatively clean, and furniture is average. Shower was ok.

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7.7

"Tasty breakfast"

Tasty breakfast.

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7.6

"Fantastic service"

Friendly and professional service with decent reception and housekeeping.

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7.2

"Delicious food"

Good food, especially side dishes. Nice menu with delicious desserts.

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3.7

"WiFi system needs upgrading"

Wifi quality could be improved. Relatively high internet cost.

Photos from travellers