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Sheraton Hong Kong Hotel & Towers

  • hotel stars
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20 NATHAN ROAD KOWLOON , NONE, HongKong, China

Review score

Based on 8501 hotel review

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8.9

Location

9.8

3197 reviews

Beach

9.7

19 reviews

Service

8.5

1977 reviews

Cleanliness

8.1

362 reviews

Breakfast

7.5

257 reviews

Room

6.3

2329 reviews

Value for money

6.1

895 reviews

Amenities

5.5

736 reviews

WiFi

4.9

250 reviews

100% Verified Real Reviews

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9.8

"Great location"

Great location. Great shopping at the nearby city centre, and close to the beach. Easy car access but inadequate parking. Near public transport, airport, and train station. Excellent sightseeing, restaurants and bars nearby.

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9.7

"Beautiful beach"

Beautiful beach.

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8.5

"Fantastic service"

Great management and friendly, professional staff. Reception, housekeeping and restaurant service were adequate. Good shuttle service. Great concierge service. Booking process is sufficient. Room service is average.

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8.1

"Clean"

Clean rooms. The bathrooms and dining area need some cleaning.

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7.5

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.3

"Room is all right"

Small and outdated, but decent, rooms, and subpar furniture. Poorly-maintained but clean rooms, awesome beds, and great views. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Kitchenettes and minibars are as expected.

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6.1

"Fairly good value for money"

Fairly good value for money. Internet is affordable. Well-priced food and beverages. High priced breakfast.

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5.5

"Ordinary amenities"

Okay buildings and entrance area. Facilities are old, but the terrace is lovely. Nice grounds with great facilities for kids. Well-suited elevator. Adequate meeting & event facilities. Architecture not so nice.

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4.9

"WiFi system needs upgrading"

Wifi quality could be improved. Internet is affordable.

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9.8

"Great location"

Great location with good access by car. Good shopping and sightseeing. Close to public transport and the train.

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8.3

"Fantastic service"

Professional service with decent reception and housekeeping. Booking process should be better organized.

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7.5

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.8

"Fairly good value for money"

Fairly good value for money. Internet is affordable. Affordable food. High priced breakfast.

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6.1

"Room is all right"

Decent, clean rooms with great beds and awesome views. Poorly-maintained, small, old rooms with inadequate A/C. Small rooms and poorly cleaned bathrooms. Shower was ok.

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5.7

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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4.9

"Amenities are not the best"

Hotel grounds are pleasant, but facilities are outdated.

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4.2

"More comfort would be nice"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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9.7

"Great location"

Great location with good access by car. Good shopping and sightseeing. Close to public transport.

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8.7

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Great concierge service.

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7.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.5

"Room is all right"

Decent, clean rooms with great beds and awesome views. Old, small rooms and bathrooms.

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6.4

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Luxurious Hotel. Entrance area is ok. Hotel is relatively stylish.

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5.7

"Fairly good value for money"

Fairly good value for money. Internet is affordable. Affordable food. High priced breakfast.

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5.6

"Ordinary amenities"

Decent building with okay entrance area, if somewhat outdated facilities.

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4.9

"WiFi system needs upgrading"

Wifi quality could be improved. Internet is affordable.

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4.3

"More comfort would be nice"

Small suites with problems of comfort and noise. Comfortable beds.

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9.7

"Great location"

Great location with good access by car. Good shopping and sightseeing. Close to public transport.

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8.4

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.6

"Tasty breakfast"

Tasty breakfast.

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6.4

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Luxurious Hotel.

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6.3

"Room is all right"

Decent, clean rooms with great beds and awesome views. Small, old rooms with substandard bathrooms.

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5.5

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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5.0

"Ordinary amenities"

Mediocre building with old facilities.

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4.3

"WiFi system needs upgrading"

Wifi quality could be improved. Relatively high internet cost.

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9.8

"Great location"

Great location with good access by car. Good shopping and sightseeing. Close to public transport.

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8.7

"Fantastic service"

Service is professional and friendly.

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7.5

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.1

"Room is all right"

Decent, clean rooms with great beds and awesome views. Small, old rooms with substandard bathrooms.

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5.7

"Fairly good value for money"

Fairly good value for money. WiFi and breakfast pricey.

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5.7

"Ordinary amenities"

Average hotel building.

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5.0

"Regular internet service"

Poor, over-priced WiFi. Average wifi quality.

Photos from travellers