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Sheraton Indianapolis City Centre Hotel

  • hotel stars
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31 WEST OHIO STREET , 46204, Indianapolis City, United States of America

Review score

Based on 1736 hotel review

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8.3

Location

8.9

376 reviews

Service

8.5

414 reviews

Cleanliness

7.1

192 reviews

Food

6.8

65 reviews

Bar and Beverages

6.7

24 reviews

Room

6.6

586 reviews

Pool

6.1

57 reviews

Breakfast

5.9

56 reviews

Comfort

5.4

244 reviews

Vibe

5.2

105 reviews

WiFi

4.6

17 reviews

Amenities

4.4

175 reviews

100% Verified Real Reviews

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8.9

"Great location"

Great location. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping. Close to business sites.

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8.5

"Fantastic service"

Friendly service, especially in the restaurant. Service is professional, especially at the bar, and reception is top-notch. Room service is average. Valet service could be better.

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7.1

"Clean"

Clean hotel facilities. Cleanliness is lacking in rooms and bathrooms.

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6.8

"Food is all right"

Good snacks, and okay food. Food prices are okay, but sub-par menu.

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6.7

"Standard bar"

Standard bar. Good bar service.

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6.6

"Room is all right"

Great beds and views, but so-so furniture and cleanliness. Small, outdated rooms in need of better maintenance. Small rooms and poorly cleaned bathrooms. Kitchenettes and A/C are inadequate. Minibars and TVs are okay. Shower can be a problem.

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6.1

"Ordinary pool"

Ordinary pool.

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5.9

"Breakfast is average"

Decent and moderately priced breakfast.

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5.4

"Comfortable"

Relatively comfortable, with good beds. Small rooms and bathrooms, with insufficient A/C and too much noise.

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5.2

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Entrance area is ok. Stylish hotel. Good choice for a city trip. Good for business people.

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4.6

"WiFi system needs upgrading"

WiFi isn't great although it's reasonably priced.

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4.4

"Amenities are not the best"

Generally old facilities, although conference area was good. Elevator in need of updating. Entrance area is ok. Beautiful architecture.

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8.6

"Fantastic service"

Friendly service and great reception.

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8.6

"Great location"

Great location. Pricey, inconvenient parking.

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7.0

"Delicious food"

Food is all right.

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6.6

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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6.5

"Standard bar"

Standard bar.

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6.3

"Ordinary pool"

Ordinary pool.

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6.1

"Room is all right"

Beds and views are impressive, but cleanliness just so-so. Small rooms and poorly cleaned bathrooms. Small, poorly-maintained rooms with poor TV's. Shower can be a problem.

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6.0

"Breakfast is average"

Breakfast is average.

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5.3

"Comfortable"

Relatively comfortable, with good beds. Complaints about size and noisiness in rooms and bathrooms.

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5.0

"Fairly good value for money"

Fairly good value for money.

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5.0

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Entrance area is ok.

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4.3

"Amenities are not the best"

Outdated facilities with a decent entrance area. Elevator in need of updating.

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8.8

"Great location"

Great location, near nice bars and restaurants. Parking is rare.

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8.0

"Fantastic service"

Friendly service and great reception.

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6.7

"Food is all right"

Food is all right.

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6.6

"Quite clean"

Room cleanliness is acceptable. Clean hotel facilities.

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6.1

"Ordinary pool"

Ordinary pool.

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5.8

"Room is all right"

Beds and views are impressive, but cleanliness just so-so. Poor maintenance in rooms and bathrooms.

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4.7

"More comfort would be nice"

Good beds, but noisy and not very comfortable rooms.

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4.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.7

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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8.7

"Fantastic service"

Friendly service and great reception.

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8.6

"Great location"

Great location.

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7.1

"Clean"

Relatively clean rooms.

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6.4

"Room is all right"

Beds and views are impressive, but cleanliness just so-so. Poor maintenance in rooms and bathrooms.

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6.0

"Breakfast is average"

Breakfast is average.

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5.4

"Comfortable"

Excellent beds, but only decently comfortable overall and somewhat noisy.

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5.1

"Decent vibe"

Decent vibe.

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5.0

"Fairly good value for money"

Value for money could be better.

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4.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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8.8

"Great location"

Great location.

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8.3

"Fantastic service"

Friendly service and great reception.

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7.2

"Clean"

Clean rooms.

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6.5

"Room is all right"

Clean, reasonable rooms.

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5.2

"Comfortable"

Comfortable.

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4.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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4.0

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

Photos from travellers