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Hotel - Review and Rate

Review Score
Based on 1903 hotel reviews

heart_hoteldetailed

8.2

Location

8.4

Service

8.2

Bar

7.7

Cleanliness

7.1

Room

7.1

WiFi

6.9

Pool

6.6

Breakfast

6.3

Amenities

5.8

Comfort

5.5

Value

5.3

SHERATON INDIANAPOLIS CITY CTR

SHERATON INDIANAPOLIS CITY CTR

31 WEST OHIO STREET, 46204, Indianapolis, United States of America

Rating: 8.2 out of 10 (1903 Reviews)

100% Verified Real Reviews

8.4

Great location

  • Great location.
  • Accessible by car, but parking is costly.
  • Centrally located, near restaurants, bars, and shopping.
  • Medium distance to business sites.

8.2

Fantastic service

  • Reception and restaurant service is friendly.
  • Poorly-managed, moderately professional staff and housekeeping.
  • Bar service is acceptable.
  • Recreation staff is nice.
  • Booking process should be better organized.
  • Room service is perfect.
  • Hotel security can be an issue.

7.7

Bar is awesome

  • Bar is awesome.
  • Bar service is acceptable.

7.1

Clean

  • Clean hotel facilities.
  • Cleanliness is lacking in rooms and bathrooms.

7.1

Great room

  • Lovely rooms with pleasant views.
  • Poorly-maintained, but clean enough rooms, and okay beds.
  • Small rooms and poorly cleaned bathrooms.
  • Older, small rooms with inadequate A/C.
  • Poor quality TV's, furniture, and kitchenettes.
  • Shower can be a problem.

6.9

Regular internet service

  • WiFi is good value.

6.6

Ordinary pool

  • Ordinary pool.

6.3

Breakfast is average

  • Decent and moderately priced breakfast.

5.8

Ordinary amenities

  • Outdated facilities, but decent hotel building and pleasant surroundings.
  • Elevator in need of updating.
  • Adequate meeting & event facilities.
  • Beautiful architecture.

5.5

Comfortable

  • Beds are decent and generally comfortable.
  • Small rooms and bathrooms, with insufficient A/C and too much noise.

5.3

Fairly good value for money

  • Fairly good value for money.
  • Acceptable breakfast prices.
  • Affordable food.
  • Free internet.

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SHERATON INDIANAPOLIS CITY CTR