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777 WATERSIDE DRIVE , 23510, Norfolk, United States of America

Review Score

Based on 528 reviews

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7.8

Service

8.1

131 reviews

Location

7.9

105 reviews

Room

6.3

191 reviews

Food

5.6

40 reviews

Cleanliness

5.3

55 reviews

Bar and Beverages

5.0

8 reviews

Vibe

4.3

34 reviews

WiFi

3.8

10 reviews

Amenities

3.7

34 reviews

Breakfast

3.3

25 reviews

Value for money

3.1

60 reviews

100% Verified Real Reviews

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8.1

"Fantastic service"

Service and reception relatively professional and friendly but housekeeping is not great. Great valet service.

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7.9

"Great location"

Great location. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping.

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6.3

"Room is all right"

Okay beds and acceptably clean rooms, but poor TV's and furniture. Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms. Great balconies and views, okay-size rooms. Shower can be a problem.

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5.6

"Food is all right"

Dining disappointed some guests in quality and price.

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5.3

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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5.0

"Standard bar"

Standard bar.

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4.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is ok. Atmosphere could be friendlier. Good choice for a city trip. Awesome for families. Good for business people.

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3.8

"Complaints about WiFi"

Wifi quality could be improved.

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3.7

"Amenities are not the best"

Uninspiring buildings and a so-so entrance area.

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3.3

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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3.1

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining.

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8.4

"Fantastic service"

Friendly service.

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7.8

"Great location"

Well-located, although unfortunately the parking isn't easy.

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5.5

"Quite clean"

Room cleanliness is acceptable.

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5.4

"Room is all right"

Views are good, menus are average, and rooms are acceptably clean. Rooms in need of maintenance, with poorly rated bathrooms and furniture.

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4.0

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.0

"Vibe is not too good"

Vibe is not too good.

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3.6

"Value for money could be better"

Value for money could be better.

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3.4

"Breakfast can be improved"

Breakfast can be improved.

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7.8

"Fantastic service"

Friendly service.

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7.7

"Great location"

Well-located, although unfortunately the parking isn't easy.

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5.3

"Room is all right"

Decent rooms with passable beds, but badly kept up.

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3.3

"Value for money could be better"

Value for money could be better.

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8.1

"Great location"

Great location.

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7.9

"Fantastic service"

Fantastic service.

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5.0

"Room is all right"

Poorly-maintained, but clean enough rooms, and okay beds.

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4.9

"Could use a good cleaning"

Room cleanliness is OK, but overall cleanliness is lacking.

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4.8

"More comfort would be nice"

Okay beds but not comfortable overall.

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3.4

"Value for money could be better"

Value for money could be better.

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8.0

"Fantastic service"

Friendly service.

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7.9

"Great location"

Great location.

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5.5

"Room is all right"

Room is all right.

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