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Sheraton Ottawa Hotel

  • hotel stars
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150 ALBERT STREET , K1P 5G2, Ottawa, Canada

Review score

Based on 1754 hotel review

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8.5

Service

9.1

422 reviews

Location

8.9

379 reviews

Wellness Area

8.7

13 reviews

Comfort

7.8

305 reviews

Breakfast

7.4

81 reviews

Room

7.3

454 reviews

WiFi

5.0

23 reviews

Value for money

4.7

103 reviews

Amenities

4.4

83 reviews

Vibe

3.2

107 reviews

100% Verified Real Reviews

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9.1

"Fantastic service"

Great, friendly housekeeping. Professional service at the reception and restaurant. Great valet service. Room service is perfect.

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8.9

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking.

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8.7

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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7.8

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. Decent-sized bathrooms, but noisy rooms and insufficient A/C.

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7.4

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.3

"Great room"

Rooms are spacious and tidy, with great beds and TV's. Kitchenette, minibar, A/C and furniture not great quality. Bathrooms are moderately-sized, but substandard. Rooms in need of an update. Average view. Shower can be a problem.

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5.0

"Regular internet service"

Regular internet service.

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4.7

"Value for money could be better"

Value for money could be better. Acceptable breakfast prices. Food is a bit overpriced.

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4.4

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Unspectacular architecture.

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3.2

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish. Luxury hotel. Good for business people.

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9.1

"Fantastic service"

Efficient, friendly service with a nice reception. Valet service is ok.

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8.3

"Great location"

Great location with excellent sightseeing. Pricey, inconvenient parking.

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8.0

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. Deficient A/C and too noisy rooms.

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7.4

"Great room"

Rooms are spacious and tidy, with great beds and TV's. Guests complain about bathrooms, minibars, and general room maintenance. Outdated rooms with insufficient A/C.

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7.1

"Tasty breakfast"

Tasty breakfast.

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5.6

"Regular internet service"

Regular internet service.

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4.5

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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4.3

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

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3.4

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive.

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8.9

"Great location"

Great location with excellent sightseeing. Accessible by car, but parking is costly.

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8.8

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.6

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.4

"Room is all right"

Rooms are alright, but bathrooms are not great. Large, clean rooms with excellent beds. Rooms needing updating with poor quality A/C and minibars.

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4.7

"Value for money could be better"

Value for money could be better. Acceptable breakfast prices.

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4.5

"WiFi system needs upgrading"

Wifi quality could be improved.

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4.3

"Amenities are not the best"

Facilities in need of refurbishment.

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3.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.2

"Fantastic service"

Friendly service.

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8.6

"Great location"

Great location with excellent sightseeing. Parking is rare.

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7.9

"Rather comfortable"

Spacious rooms, comfortable and with great beds, but too noisy.

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7.2

"Great room"

Large rooms with great beds but below-average bathrooms.

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7.2

"Tasty breakfast"

Tasty breakfast.

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5.0

"Fairly good value for money"

Fairly good value for money.

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4.9

"WiFi system needs upgrading"

Wifi quality could be improved.

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3.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.8

"Fantastic service"

Fantastic service.

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8.7

"Great location"

Great location.

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