cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

5875 FALLS AVENUE , L2G 3K7, Niagara Falls, Canada

Review Score

Based on 7901 reviews

heart

8.3

Location

8.3

1650 reviews

Service

8.0

1523 reviews

Room

6.8

2752 reviews

Cleanliness

6.0

635 reviews

Breakfast

5.7

269 reviews

Comfort

5.4

884 reviews

Amenities

5.2

564 reviews

Vibe

4.4

425 reviews

WiFi

4.2

86 reviews

Value for money

3.7

777 reviews

100% Verified Real Reviews

grey circle

8.3

"Great location"

Good location, close to public transport. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping.

grey circle

8.0

"Fantastic service"

Poorly-managed but friendly service, especially at the restaurant. Service, housekeeping and reception are all fine. Recreation staff is nice. Valet service is ok. Concierge service is average. Room service could have been improved. Hotel security can be an issue.

grey circle

6.8

"Room is all right"

Acceptable beds, balconies, and cleanliness. Great view. Poorly-maintained, small, old rooms with inadequate A/C. Small rooms and poorly cleaned bathrooms. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

grey circle

6.0

"Quite clean"

Rooms are moderately tidy but pool area could use more attention. Moderately clean hotel facilities. The bathrooms and dining area need some cleaning.

grey circle

5.7

"Breakfast is average"

Breakfast is decent but expensive.

grey circle

5.4

"Comfortable"

Beds are decent and generally comfortable. Small rooms and bathrooms, with insufficient A/C and too much noise.

grey circle

5.2

"Ordinary amenities"

Uninspiring entrance area with decent amenities and outdated facilities. Elevator in need of updating. Nice grounds with great facilities for kids. Architecture not so nice. Good meeting & event facilities.

grey circle

4.4

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Luxurious Hotel. Hotel could be more stylish.

grey circle

4.2

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

grey circle

3.7

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Internet is affordable. Standard beverage prices.

grey circle

7.9

"Fantastic service"

Service is acceptably professional but very friendly, with decent reception and housekeeping. Recreation staff is nice. Concierge service is average.

grey circle

7.7

"Great location"

Great location. Pricey, inconvenient parking. Great sightseeing, restaurants and shopping nearby.

grey circle

6.7

"Room is all right"

Acceptable beds, balconies, and cleanliness. Great views, but low quality air conditioning, televisions, and furnishing. Small, outdated rooms in need of better maintenance. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

grey circle

5.8

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

grey circle

5.7

"Breakfast is average"

Breakfast is decent but expensive.

grey circle

5.6

"Comfortable"

Beds are decent and generally comfortable. Small rooms and bathrooms, with insufficient A/C and too much noise.

grey circle

4.7

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

4.5

"Amenities are not the best"

Guests like the grounds but not the buildings or lobby. Elevator in need of updating.

grey circle

4.3

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Luxurious Hotel. Hotel could be more stylish.

grey circle

3.7

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining.

grey circle

8.4

"Great location"

Great location. Pricey, inconvenient parking. Near downtown with great sightseeing and shopping.

grey circle

7.7

"Fantastic service"

Service is acceptably professional but very friendly, with decent reception and housekeeping. Valet service is ok.

grey circle

6.1

"Food is all right"

Food and menu is typical, but quite expensive.

grey circle

6.0

"Breakfast is average"

Breakfast is decent but expensive.

grey circle

5.8

"Room is all right"

Small, old rooms with acceptable beds. Great views, but low quality air conditioning, televisions, and furnishing. Poorly maintained and cleaned rooms. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

grey circle

4.6

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

grey circle

4.5

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Moderately clean hotel facilities.

grey circle

4.2

"Amenities are not the best"

Subpar entrance area and older facilities, but wonderful grounds. Elevator in need of updating. Architecture not so nice.

grey circle

4.0

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Internet is affordable.

grey circle

3.9

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

grey circle

3.6

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Luxurious Hotel.

grey circle

8.3

"Great location"

Great location.

grey circle

7.9

"Fantastic service"

Friendly service.

grey circle

6.4

"Room is all right"

Views are good, menus are average, and rooms are acceptably clean.

grey circle

6.3

"Quite clean"

Room cleanliness is acceptable.

grey circle

5.6

"Comfortable"

Beds are decent and generally comfortable.

grey circle

5.4

"Ordinary amenities"

Ordinary amenities.

grey circle

3.4

"Value for money could be better"

Value for money could be better.

grey circle

7.5

"Great location"

Great location.

grey circle

7.3

"Fantastic service"

Fantastic service.

grey circle

5.7

"Room is all right"

Rooms are alright, but bathrooms are not great. Shower can be a problem.

grey circle

5.7

"Quite clean"

Quite clean.

grey circle

4.8

"More comfort would be nice"

More comfort would be nice.

Photos from travellers