cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

5875 FALLS AVENUE , L2G 3K7, Niagara Falls, Canada

Review Score

Based on 6952 reviews

heart

8.3

Service

8.2

1360 reviews

Location

8.2

1493 reviews

Room

7.1

2537 reviews

Breakfast

6.9

270 reviews

Food

6.2

429 reviews

Cleanliness

6.0

628 reviews

Comfort

5.8

816 reviews

Amenities

5.1

557 reviews

WiFi

4.7

90 reviews

Pool

4.4

195 reviews

Vibe

4.3

381 reviews

Value for money

3.9

752 reviews

100% Verified Real Reviews

grey circle

8.2

"Fantastic service"

Good enough management and very friendly staff. General service, restaurant service and reception are decent. Recreation staff is nice. Great concierge service. Great valet service. Room service is average. Hotel security can be an issue.

grey circle

8.2

"Great location"

Good location, close to public transport. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping. Reasonably accessible by car.

grey circle

7.1

"Great room"

Lovely rooms with pleasant views. Room and furniture are poorly maintained, but relatively clean and reasonably sized. Small rooms and poorly cleaned bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.

grey circle

6.9

"Breakfast is average"

Decent and moderately priced breakfast.

grey circle

6.2

"Food is all right"

Poor dining experience with untidy dining area. Restaurant is pricey, and the menu is alright, but side dishes are not highly recommended. Good snacks.

grey circle

6.0

"Quite clean"

Rooms are moderately tidy but pool area could use more attention. Moderately clean hotel facilities. The bathrooms and dining area need some cleaning.

grey circle

5.8

"Comfortable"

Somewhat comfortable and acceptably sized rooms. Small bathrooms, noisy rooms, and deficient A/C.

grey circle

5.1

"Ordinary amenities"

Handicap accessible facilities are all right. Subpar entrance area and older facilities, but wonderful grounds. Elevator in need of updating. Architecture not so nice. Good meeting & event facilities.

grey circle

4.7

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

grey circle

4.4

"Pool should be renewed"

Pool in need of cleaning.

grey circle

4.3

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Luxurious Hotel.

grey circle

3.9

"Value for money could be better"

Value for money could be better. Food is a bit overpriced. Acceptable breakfast prices. Internet is affordable. Standard beverage prices.

grey circle

8.0

"Fantastic service"

Service is professional and friendly. Reception, housekeeping and restaurant service were adequate. Great valet service. Great concierge service. Recreation staff is nice.

grey circle

7.8

"Great location"

Great location. Pricey, inconvenient parking. Centrally located, near restaurants, bars, and shopping.

grey circle

6.9

"Room is all right"

Old, small but relatively tidy rooms with excellent beds. View is wonderful, but rooms are in need of maintenance with poor furniture and A/C. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

grey circle

6.5

"Breakfast is average"

Breakfast is decent but expensive.

grey circle

5.7

"Food is all right"

Overpriced, badly cleaned restaurant makes for a poor experience. Menu is adequate.

grey circle

5.5

"Comfortable"

Relatively comfortable, with good beds. Small rooms and bathrooms, with insufficient A/C and too much noise.

grey circle

5.3

"Quite clean"

Bathrooms, dining area untidy; rooms relatively untidy. Moderately clean hotel facilities.

grey circle

4.9

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

grey circle

4.6

"Amenities are not the best"

Subpar entrance area and older facilities, but wonderful grounds. Elevator in need of updating.

grey circle

4.5

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Luxurious Hotel. Hotel could be more stylish.

grey circle

4.4

"Pool should be renewed"

Pool should be renewed.

grey circle

3.5

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Internet is affordable.

grey circle

8.3

"Great location"

Good location, close to public transport. Pricey, inconvenient parking. Great sightseeing, restaurants and shopping nearby.

grey circle

7.7

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception. Great valet service. Room service is average.

grey circle

6.9

"Breakfast is average"

Decent and moderately priced breakfast.

grey circle

6.4

"Room is all right"

Great views, with average beds, relatively well-sized and tidy enough. Small rooms and poorly cleaned bathrooms. Badly maintained rooms with poor minibars and kitchenettes. Older rooms and furniture. Shower can be a problem.

grey circle

6.3

"Food is all right"

Poor dining experience overall; decent menu, but restaurant is expensive.

grey circle

4.9

"More comfort would be nice"

Small rooms with comfort and noise issues. Average-sized rooms with alright beds.

grey circle

4.7

"Could use a good cleaning"

Rooms relatively clean, but bathroom and pool area not clean enough. Moderately clean hotel facilities.

grey circle

4.6

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

grey circle

4.2

"Pool should be renewed"

Pool in need of cleaning.

grey circle

3.8

"Amenities are not the best"

Subpar entrance area and older facilities, but wonderful grounds. Elevator in need of updating. Architecture not so nice.

grey circle

3.5

"Value for money could be better"

Value for money could be better. Acceptable breakfast prices. Food is a bit overpriced. Internet is affordable.

grey circle

3.4

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Luxurious Hotel.

grey circle

8.2

"Fantastic service"

Friendly service.

grey circle

8.2

"Great location"

Great location.

grey circle

7.3

"Great room"

Great rooms, with comfortable beds and lovely views. Room cleanliness is acceptable.

grey circle

6.5

"Breakfast is average"

Breakfast is average.

grey circle

6.1

"Quite clean"

Room cleanliness is acceptable.

grey circle

5.2

"Ordinary amenities"

Hotel buildings are substandard but amenities are OK.

grey circle

4.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

grey circle

3.7

"Value for money could be better"

Value for money could be better.

grey circle

7.9

"Fantastic service"

Fantastic service.

grey circle

7.9

"Great location"

Great location.

grey circle

6.3

"Room is all right"

Fairly clean rooms, but inadequate bathrooms.

grey circle

5.7

"Quite clean"

Room cleanliness is acceptable.

Photos from travellers