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5875 FALLS AVENUE , L2G 3K7, Niagara Falls, Canada

Review Score

Based on 9726 reviews

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8.3

Location

8.3

1873 reviews

Service

8.1

1799 reviews

Room

7.5

3195 reviews

WiFi

6.6

92 reviews

Breakfast

6.4

302 reviews

Wellness Area

6.4

93 reviews

Cleanliness

6.1

737 reviews

Comfort

5.5

982 reviews

Amenities

5.4

684 reviews

Vibe

5.4

493 reviews

Value for money

3.7

844 reviews

100% Verified Real Reviews

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8.3

"Great location"

Good location, close to public transport. Accessible by car, but parking is costly. Central location with great sightseeing, dining out and shopping.

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8.1

"Fantastic service"

Poorly-managed but friendly service, especially at the restaurant. Service, housekeeping and reception are all fine. Recreation staff is nice. Valet service is ok. Concierge service is average. Booking process is sufficient. Hotel security can be an issue.

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7.5

"Great room"

Good rooms with great views. Acceptable beds, balconies, and cleanliness. Small rooms and poorly cleaned bathrooms. Inadequate minibars in older, poorly-maintained rooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

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6.6

"Regular internet service"

Expensive but decent WiFi. Wifi quality could be improved.

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6.4

"Breakfast is average"

Breakfast is decent but expensive.

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6.4

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities. Good fitness area.

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6.1

"Quite clean"

Rooms are moderately tidy but pool area could use more attention. Moderately clean hotel facilities. The bathrooms and dining area need some cleaning.

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5.5

"Comfortable"

Mediocre comfort, room sizes and beds. Small bathrooms, noisy rooms, and deficient A/C.

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5.4

"Ordinary amenities"

Uninspiring entrance area with decent amenities and outdated facilities. Nice grounds with great facilities for kids. Elevator in need of updating. Architecture not so nice. Good meeting & event facilities. Good handicap accessible facilities.

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5.4

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Luxurious Hotel. Good resort hotel. Nice hostel. Good for business people.

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3.7

"Value for money could be better"

Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi. Affordable beverage prices.

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8.3

"Great location"

Great location. Pricey, inconvenient parking. Great sightseeing, restaurants and shopping nearby.

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7.9

"Fantastic service"

Service is acceptably professional but very friendly, with decent reception and housekeeping. Valet service is ok.

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6.5

"Room is all right"

Views are good, menus are average, and rooms are acceptably clean. Small rooms and poorly cleaned bathrooms. Small, outdated rooms in need of better maintenance. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

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6.4

"Breakfast is average"

Breakfast is decent but expensive.

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4.8

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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4.7

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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4.6

"Could use a good cleaning"

Rooms relatively clean, but bathroom and pool area not clean enough. Moderately clean hotel facilities.

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4.1

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Entrance area is not particularly attractive. Hotel could use some updating. Hotel could be more stylish.

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4.1

"Amenities are not the best"

Guests like the grounds but not the buildings or lobby. Elevator in need of updating. Architecture not so nice.

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3.7

"Value for money could be better"

Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi.

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8.0

"Fantastic service"

Service is acceptably professional but very friendly, with decent reception and housekeeping.

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7.8

"Great location"

Great location. Pricey, inconvenient parking. Great sightseeing, restaurants and shopping nearby.

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7.3

"Great room"

Lovely rooms with pleasant views. Acceptable beds, balconies, and cleanliness. Small, outdated rooms in need of better maintenance. Small rooms and poorly cleaned bathrooms. People dislike the TVs, A/C, and furniture. Shower can be a problem.

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6.3

"Breakfast is average"

Breakfast is decent but expensive.

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5.6

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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5.6

"Comfortable"

Beds are decent and generally comfortable. Small rooms and bathrooms, with insufficient A/C and too much noise.

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4.9

"Complaints about WiFi"

Wifi quality could be improved.

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4.8

"Amenities are not the best"

Guests like the grounds but not the buildings or lobby. Elevator in need of updating.

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4.7

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Luxurious Hotel.

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3.7

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining.

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8.4

"Great location"

Great location.

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7.9

"Fantastic service"

Fantastic service.

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7.0

"Great room"

Beds and views are impressive, but cleanliness just so-so.

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6.3

"Quite clean"

Room cleanliness is acceptable.

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5.8

"Comfortable"

Relatively comfortable, with good beds.

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3.6

"Value for money could be better"

Value for money could be better.

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7.6

"Fantastic service"

Fantastic service.

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6.2

"Room is all right"

Rooms are alright, but bathrooms are not great. Shower can be a problem.

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5.7

"Quite clean"

Quite clean.

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4.9

"More comfort would be nice"

More comfort would be nice.

Photos from travellers