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2-16-28, Minamisaiwai, 220-0005, Nishi-ku, Yokohama-shi, Japan

Review Score

Based on 2045 reviews

heart

7.5

Location

9.4

444 reviews

Service

8.3

340 reviews

Breakfast

8.0

118 reviews

WiFi

7.5

12 reviews

Room

5.9

582 reviews

Comfort

5.3

321 reviews

Amenities

4.2

128 reviews

Wellness Area

2.5

8 reviews

100% Verified Real Reviews

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9.4

"Great location"

Well-located, although unfortunately the parking isn't easy. Near the city centre with nearby dining and shopping, and okay sightseeing. Close to public transport and the train.

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8.3

"Fantastic service"

Friendly and professional staff, and great laundry service. Housekeeping is satisfactory. Smooth booking process.

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8.0

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.5

"Good internet service"

Good wifi quality.

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5.9

"Room is all right"

Great beds and okay furniture in acceptably kept up rooms. Views are okay, and rooms are old but decent-sized. Small rooms and poorly cleaned bathrooms. Rooms in need of better cleaning, with poor quality TV's, minibars, and A/C. Shower can be a problem.

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5.3

"Comfortable"

Room size and comfort are OK, but beds are great. Small bathrooms, noisy rooms, and deficient A/C.

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4.2

"Amenities are not the best"

Facilities in need of refurbishment. Decent hotel grounds and entrance area. Beautiful architecture. Elevator is ok.

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2.5

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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9.2

"Great location"

Great location near lots of shopping. Train station is close.

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8.7

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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8.1

"Tasty breakfast"

Tasty breakfast.

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5.7

"Room is all right"

Great beds and okay furniture in acceptably kept up rooms. Small rooms and poorly cleaned bathrooms. Older and poorly cleaned rooms with inadequate A/C. Decent views and room sizes. Shower can be a problem.

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5.3

"Comfortable"

Room size and comfort are OK, but beds are great. Small bathrooms, noisy rooms, and deficient A/C.

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5.2

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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3.9

"Amenities are not the best"

Facilities in need of refurbishment.

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9.3

"Great location"

Good location with shopping nearby but poor access to parking.

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8.5

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.2

"Tasty breakfast"

Tasty breakfast.

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5.3

"Room is all right"

Average-sized rooms with great beds. Poorly cleaned, old rooms and bathrooms.

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5.1

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms.

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5.0

"Comfortable"

Comfortable, reasonably large rooms with excellent beds, but noisy.

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4.1

"Amenities are not the best"

Facilities in need of refurbishment.

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9.4

"Great location"

Great location near lots of shopping. Train station is close.

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8.4

"Fantastic service"

Great service, especially at reception.

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7.7

"Tasty breakfast"

Tasty breakfast.

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6.4

"Room is all right"

Average sized rooms which are fairly maintained. Bathroom could be optimized.

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5.2

"Decent vibe"

Decent vibe. Hotel could use some updating.

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3.8

"Amenities are not the best"

Facilities in need of refurbishment.

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9.5

"Great location"

Great location near lots of shopping. Train station is close.

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8.1

"Fantastic service"

Professional service and good reception.

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8.0

"Tasty breakfast"

Tasty breakfast.

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5.7

"Room is all right"

Average-sized rooms with great beds. Poorly cleaned, old rooms and bathrooms.

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5.2

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms.

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5.2

"Comfortable"

Room size and comfort are OK, but beds are great.

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