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3-4 , Shin Yokohama Kohoku-Ku, 222-8533, Yokohama-shi, Japan

Review Score

Based on 3807 reviews

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8.3

Location

9.3

949 reviews

Breakfast

8.7

244 reviews

Service

8.0

744 reviews

Amenities

7.9

467 reviews

Room

7.6

1344 reviews

WiFi

7.2

23 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Great sightseeing, restaurants and shopping nearby. Near public transport, airport, and train station. Good car access, but so-so parking.

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8.7

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.0

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Recreation staff is nice. Smooth booking process. Room service could have been improved. Laundry service can be improved.

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7.9

"Great amenities"

Great hotel grounds and buildings. Outdated facilities with a decent entrance area. Well-suited elevator. Smoking area is not nice. Beautiful architecture.

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7.6

"Great room"

Great rooms, with comfortable beds and lovely views. Rooms are okay but insufficiently maintained. Bathrooms are large but with substandard cleaning. Rooms needing updating with poor quality A/C and minibars. Adequate furniture and TVs. Shower can be a problem.

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7.2

"Good internet service"

Fast and cheap WiFi. Average wifi quality.

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9.1

"Great location"

Great location, close to the train station. Good shopping and sightseeing. Good car access, but so-so parking.

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9.0

"Tasty breakfast"

Tasty breakfast.

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8.2

"Fantastic service"

Reception and housekeeping are great and service is attentive. Smooth booking process.

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8.0

"Great room"

Great rooms, with comfortable beds and lovely views. Fine room size and cleanliness. Bathrooms are large but with substandard cleaning. Average furniture, but rooms need better maintenance.

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7.2

"Clean"

Relatively clean rooms. Bathroom needs cleaning.

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7.0

"Good internet service"

Good internet service.

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9.6

"Great location"

Great location, close to the train station. Great shopping. Good car access, but so-so parking.

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8.5

"Tasty breakfast"

Tasty breakfast.

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7.8

"Great room"

Spacious and tidy rooms. Large bathrooms, great views and comfortable beds. Furniture is alright, but rooms are poorly maintained, with inadequate A/C. Shower can be a problem.

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7.5

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception. Recreation staff is nice.

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6.8

"Comfortable"

Fairly comfortable, yet noisy rooms with poor A/C. Spacious rooms and bathrooms, and comfortable beds.

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9.4

"Great location"

Great location with good access by car. Close to shopping and the train.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.2

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.1

"Great amenities"

Nice building.

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7.6

"Clean"

Clean hotel facilities. Clean rooms.

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7.3

"Great room"

Clean rooms with wonderful beds and stunning views. Rooms reasonably-sized but outdated. Large, so-so bathroom.

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6.1

"Comfortable"

Noisy, moderately comfortable, and modestly sized rooms. Comfortable beds and spacious bathrooms.

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5.8

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Luxurious Hotel.

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9.4

"Great location"

Great location near lots of shopping. Train station is close.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.0

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.3

"Great room"

Great rooms, with comfortable beds and lovely views. Rooms are okay but insufficiently maintained. Bathrooms are large but with substandard cleaning. Furniture and air conditioning are as expected.

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6.1

"Comfortable"

Noisy, moderately comfortable, and modestly sized rooms. Large bathrooms, comfortable beds, and decent A/C.

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