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3-4 , Shin Yokohama Kohoku-Ku, 222-8533, Yokohama-shi, Japan

Review Score

Based on 5081 reviews

heart

8.2

Location

9.5

1149 reviews

Breakfast

8.7

267 reviews

Room

7.9

1611 reviews

Service

7.7

893 reviews

Cleanliness

6.7

296 reviews

WiFi

6.6

44 reviews

Comfort

5.7

686 reviews

Wellness Area

5.6

14 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Great sightseeing, restaurants and shopping nearby. Close to the train station and the airport. Excellent parking and car access. City centre is hard to reach.

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8.7

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.9

"Great room"

Great rooms, with comfortable beds and lovely views. Rooms are okay size and cleanliness, but old, and the A/C is poor. Bathrooms are large but with substandard cleaning. Okay furniture and poor minibars in badly maintained rooms. Shower can be a problem.

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7.7

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Recreation staff is nice. Booking process is sufficient. Room service could have been improved. Hotel security is ok. Laundry service can be improved.

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6.7

"Quite clean"

Acceptably clean rooms and dining area. Bathroom needs cleaning. Clean hotel facilities.

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6.6

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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5.7

"Comfortable"

Rooms adequately-sized but noisy with poor A/C. Comfortable beds and spacious bathrooms.

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5.6

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities. Good fitness area.

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9.7

"Great location"

Great location, close to the train station. Great shopping. Excellent parking and car access.

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8.7

"Tasty breakfast"

Tasty breakfast.

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8.2

"Great room"

Good rooms with great views. Large, so-so bathroom. Clean enough room with okay furniture, but lacking maintenance.

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7.6

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Recreation staff is nice.

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7.0

"Clean"

Room cleanliness is acceptable.

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6.3

"Comfortable"

Rooms of average size, but spacious bathrooms, and moderately comfortable.

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6.0

"Decent vibe"

Decent vibe. Relatively friendly Atmosphere. Hotel could use some updating.

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9.4

"Great location"

Great location and easy parking. Close to shopping and the train.

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9.0

"Tasty breakfast"

Tasty breakfast.

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8.4

"Great room"

Great rooms, with comfortable beds and lovely views. Fine room size and cleanliness. Bathrooms are large but with substandard cleaning. Average furniture, but rooms need better maintenance.

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8.3

"Fantastic service"

Nice reception with friendly service and standard housekeeping. Booking process is sufficient.

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8.2

"Great amenities"

Great buildings and decent entrance area. Elevator is ok.

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6.8

"Quite clean"

Cleanliness is lacking in rooms and bathrooms.

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9.6

"Great location"

Great location with good access by car. Close to shopping and the train.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.0

"Great room"

Good rooms with great views. Old, reasonably clean rooms, decent beds, and inadequate A/C. Large, so-so bathroom.

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7.9

"Great amenities"

Nice building.

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7.8

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.1

"Clean"

Clean hotel facilities. Room cleanliness is acceptable.

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5.9

"Comfortable"

Mediocre comfort, room sizes and beds. Large bathrooms, but inadequate A/C.

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5.8

"Decent vibe"

Decent vibe. Hotel could use some updating. Relatively friendly Atmosphere.

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9.4

"Great location"

Great location, with good shopping nearby and easy access by car.

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8.8

"Tasty breakfast"

Tasty breakfast.

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7.9

"Great room"

Great rooms, with comfortable beds and lovely views. Fine room size and cleanliness. Large, so-so bathroom. AC needs updating.

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7.7

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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6.3

"Comfortable"

Rooms adequately-sized but noisy with poor A/C. Comfortable beds and spacious bathrooms.

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