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1-30-1 KABUKICHO, SHINJUKU-KU , 1088612, Tokyo, Japan

Review Score

Based on 5731 reviews

heart

8.7

Location

9.6

2369 reviews

Service

8.3

937 reviews

WiFi

6.1

30 reviews

Breakfast

4.9

120 reviews

Room

4.2

1879 reviews

Comfort

2.0

1172 reviews

Wellness Area

1.4

12 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Good car access, but so-so parking. Close to public transport and the train. Sufficient access to airport.

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8.3

"Fantastic service"

Service is friendly, but so-so housekeeping. Recreation staff is nice. Great concierge service. Smooth booking process.

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6.1

"Regular internet service"

WiFi is good value.

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4.9

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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4.2

"Room needs to be improved"

Views are great, but rooms are outdated and poorly-maintained. Small, decently clean rooms with poorly rated furnishing. Small rooms and poorly cleaned bathrooms. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower was ok.

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2.0

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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1.4

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.6

"Great location"

Great location with good access by car. Shopping, restaurants and bars in the area are great. Close to public transport and the train.

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8.4

"Fantastic service"

Nice reception with friendly service and standard housekeeping.

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6.5

"Regular internet service"

Average wifi quality.

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5.1

"Breakfast is average"

Breakfast is average.

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3.7

"Room needs to be improved"

Small, outdated rooms in need of better maintenance. Rooms are somewhat clean but have fantastic views. Small rooms and poorly cleaned bathrooms. Poor beds, A/C, furniture, and kitchenettes.

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1.6

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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9.7

"Great location"

Great location with good access by car. Shopping, restaurants and bars in the area are great. Close to public transport and the train.

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7.9

"Fantastic service"

Friendly and professional service with decent reception and housekeeping.

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5.9

"Fairly good value for money"

Fairly good value for money.

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4.5

"Breakfast can be improved"

Breakfast can be improved.

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3.6

"Room needs to be improved"

The rooms need maintenance with poor A/C, furniture, and bathrooms. Great views from the small rooms, kept up acceptably but with subpar beds. Small rooms and poorly cleaned bathrooms.

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1.4

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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9.6

"Great location"

Great location, with good shopping nearby and easy access by car. Close to public transport and the train.

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7.9

"Fantastic service"

Efficient, friendly service with a nice reception.

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4.7

"Breakfast can be improved"

Breakfast can be improved.

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4.5

"Room needs to be improved"

Small rooms with low rated bathrooms. Rooms are somewhat clean but have fantastic views. Beds, furniture and kitchenette are below average.

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2.0

"More comfort would be nice"

Small, uncomfortable rooms with subpar beds and too much noise.

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9.6

"Great location"

Great location with good access by car. Shopping, restaurants and bars in the area are great. Close to public transport and the train.

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8.8

"Fantastic service"

Friendly service and great reception.

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5.0

"Room is all right"

Small and somewhat poorly cleaned rooms. Substandard kitchenettes and bathrooms. Great view.

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4.9

"Breakfast can be improved"

Breakfast can be improved.

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2.1

"More comfort would be nice"

Rooms are described as uncomfortable, loud and cramped.

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