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1-30-1 KABUKICHO, SHINJUKU-KU , 1088612, Tokyo, Japan

Review Score

Based on 7495 reviews

heart

8.6

Location

9.6

3341 reviews

Service

8.4

1209 reviews

WiFi

5.4

32 reviews

Breakfast

5.3

171 reviews

Wellness Area

4.4

13 reviews

Room

4.1

2577 reviews

Comfort

2.0

1636 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Good car access, but so-so parking. Close to public transport and the train. Sufficient access to airport.

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8.4

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping. Great concierge service. Recreation staff is nice. Smooth booking process. Laundry service can be improved. Room service is perfect.

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5.4

"Regular internet service"

Average wifi quality.

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5.3

"Breakfast is average"

Breakfast is decent but expensive.

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4.4

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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4.1

"Room needs to be improved"

Views are great, but rooms are outdated and poorly-maintained. Small, decently clean rooms with poorly rated furnishing. Small rooms and poorly cleaned bathrooms. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower was ok.

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2.0

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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9.6

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Good car access, but so-so parking. Close to public transport and the train. Sufficient access to airport.

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8.5

"Fantastic service"

Great service, especially at reception. Housekeeping is satisfactory.

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5.9

"Breakfast is average"

Breakfast is average.

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3.7

"Room needs to be improved"

Small, outdated rooms in need of better maintenance. Rooms are somewhat clean but have fantastic views. Poor beds, A/C, furniture, and kitchenettes. Small rooms and poorly cleaned bathrooms.

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1.6

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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9.7

"Great location"

Great location with good access by car. Centrally located, near restaurants, bars, and shopping. Close to public transport and the train.

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8.3

"Fantastic service"

Housekeeping is typical but service staff are very professional.

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6.3

"Fairly good value for money"

Fairly good value for money.

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5.1

"Breakfast is average"

Breakfast is average.

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3.6

"Room needs to be improved"

Small, outdated rooms in need of better maintenance. Rooms are somewhat clean but have fantastic views. Poor beds, A/C, furniture, and kitchenettes. Small rooms and poorly cleaned bathrooms.

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1.5

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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9.7

"Great location"

Great location with good access by car. Shopping, restaurants and bars in the area are great. Close to public transport and the train.

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8.7

"Fantastic service"

Efficient, friendly service with a nice reception.

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5.1

"Breakfast is average"

Breakfast is average.

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4.4

"Room needs to be improved"

Great views from the small rooms, kept up acceptably but with subpar beds. Insufficiently clean bathrooms and subpar kitchenettes.

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1.9

"More comfort would be nice"

Small, uncomfortable rooms with subpar beds and too much noise.

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9.5

"Great location"

Great location, with good shopping nearby and easy access by car. Close to public transport and the train.

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8.0

"Fantastic service"

Efficient, friendly service with a nice reception.

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6.2

"Fairly good value for money"

Fairly good value for money.

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4.9

"Breakfast can be improved"

Breakfast can be improved.

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4.3

"Room needs to be improved"

Rooms are small, bathrooms too, but the views are good. Kitchenettes and beds are poor.

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1.8

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. A bit too noisy and some complaints about the size of the bathrooms.

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