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1-30-1 KABUKICHO, SHINJUKU-KU , 1088612, Tokyo, Japan

Review Score

Based on 5382 reviews

heart

8.5

Location

9.7

2093 reviews

Service

8.6

928 reviews

WiFi

6.7

31 reviews

Breakfast

4.9

98 reviews

Wellness Area

4.6

10 reviews

Room

4.5

1714 reviews

Comfort

2.4

1076 reviews

100% Verified Real Reviews

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9.7

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Excellent parking and car access. Close to public transport and the train.

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8.6

"Fantastic service"

Nice reception with friendly service and standard housekeeping. Great concierge service. Smooth booking process. Recreation staff is nice.

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6.7

"Regular internet service"

Average wifi quality. Free internet.

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4.9

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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4.6

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved. Average fitness area.

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4.5

"Room needs to be improved"

Small, badly maintained rooms with poor minibars. Great views, but poor quality beds and furniture in somewhat old rooms. Small rooms and poorly cleaned bathrooms. Mostly clean rooms with decent TV's. Kitchenettes and A/C are inadequate. Great shower.

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2.4

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Small bathrooms and inadequate A/C.

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9.7

"Great location"

Great location with good access by car. Shopping, restaurants and bars in the area are great. Close to public transport and the train.

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8.6

"Fantastic service"

Nice reception with friendly service and standard housekeeping.

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7.1

"Good internet service"

Good internet service. Average wifi quality.

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6.4

"Fairly good value for money"

Fairly good value for money.

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5.5

"Breakfast is average"

Breakfast is average.

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4.1

"Room needs to be improved"

Small, outdated rooms in need of better maintenance. Rooms are somewhat clean but have fantastic views. Small rooms and poorly cleaned bathrooms. Poor beds, A/C, furniture, and kitchenettes.

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1.9

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Small bathrooms and inadequate A/C.

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9.6

"Great location"

Great location with good access by car. Shopping, restaurants and bars in the area are great. Close to public transport and the train.

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8.8

"Delicious food"

Delicious food.

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8.3

"Fantastic service"

Professional service and good reception, but so-so housekeeping.

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6.4

"Fairly good value for money"

Fairly good value for money.

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6.4

"Regular internet service"

Average wifi quality.

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4.7

"Breakfast can be improved"

Breakfast can be improved.

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4.1

"Room needs to be improved"

Small, outdated rooms in need of better maintenance. Rooms are somewhat clean but have fantastic views. Small rooms and poorly cleaned bathrooms. Poor beds, A/C, furniture, and kitchenettes.

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1.7

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Small bathrooms and inadequate A/C.

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9.6

"Great location"

Great location, with good shopping nearby and easy access by car. Close to public transport and the train.

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8.1

"Fantastic service"

Efficient, friendly service with a nice reception.

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6.3

"Fairly good value for money"

Fairly good value for money.

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5.1

"Room is all right"

Great views from the small rooms, kept up acceptably but with subpar beds. Poorly maintained rooms with substandard kitchenettes and bathrooms.

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4.9

"Breakfast can be improved"

Breakfast can be improved.

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2.2

"More comfort would be nice"

Small, uncomfortable rooms with subpar beds and too much noise.

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9.9

"Great location"

Great location with good access by car. Close to public transport and the train. Shopping, restaurants and bars in the area are great.

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8.8

"Fantastic service"

Friendly service and great reception.

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4.9

"Room needs to be improved"

Small rooms with low rated bathrooms. Rooms are somewhat clean but have fantastic views.

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4.8

"Breakfast can be improved"

Breakfast can be improved.

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3.0

"More comfort would be nice"

Small, uncomfortable, but not too noisy rooms.

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