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SHOAL BAY ROAD , 2295, Nelson Bay, Australia

Review Score

Based on 1922 reviews

heart

7.8

Location

9.4

544 reviews

Breakfast

7.6

42 reviews

Service

7.1

407 reviews

Comfort

6.2

376 reviews

Room

5.7

866 reviews

Vibe

3.9

153 reviews

Amenities

3.8

317 reviews

Cleanliness

3.4

271 reviews

WiFi

2.9

95 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location with good parking availability. Excellent location with good bars, restaurants, shopping and beaches nearby.

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7.6

"Tasty breakfast"

Great and affordable breakfast.

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7.1

"Fantastic service"

Friendly service, especially good laundry service. Average reception and service professionalism is typical. Housekeeping and management are lacking. Room service could have been improved. Booking process should be better organized.

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6.2

"Comfortable"

Subpar beds and A/C but room is moderately comfortable and not so loud. Spacious rooms and bathrooms.

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5.7

"Room is all right"

Large, okay rooms with great balconies and views. Furnishings leave something to be desired, as does the cleanliness of the rooms. Bathrooms are large but with substandard cleaning. Inadequately maintained rooms with complaints about the A/C, minibars, and TV's. Kitchenette is acceptable. Shower can be a problem.

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3.9

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Stylish hotel. Luxurious Hotel. Awesome for a beach holiday. Good resort hotel. Awesome for families.

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3.8

"Amenities are not the best"

Facilities are outdated, but outdoor sports facilities are top-notch. Elevator in need of updating. Poorly reviewed entrance area and poor handicap accessibility. Lovely terrace and fairly nice grounds. Unspectacular architecture.

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3.4

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

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2.9

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.5

"Great location"

Great location with good parking availability. Great nearby restaurants, bars, and shopping right by beach.

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7.8

"Tasty breakfast"

Tasty breakfast.

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7.1

"Fantastic service"

Friendly but only somewhat professional service with okay reception and poor housekeeping. Room service could have been improved. Booking process should be better organized.

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5.9

"Comfortable"

Subpar beds and A/C but room is moderately comfortable and not so loud. Spacious rooms and bathrooms.

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5.8

"Fairly good value for money"

Fairly good value for money. Internet is affordable.

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5.8

"Room is all right"

Rooms are old and with poor maintenance, but decent overall with typical balconies. Poor beds and room cleanliness, with a substandard TV. Spacious rooms with excellent views. Bathrooms are large but with substandard cleaning. Despite the decent kitchenettes, the A/C, minibars, and furniture are all subpar. Shower can be a problem.

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5.4

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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4.0

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish.

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3.4

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.4

"Amenities are not the best"

Old facilities and poor entrance area, but okay hotel grounds. Elevator in need of updating. Unspectacular architecture.

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2.8

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.3

"Great location"

Great location with good parking availability. Close to the beach, restaurants, and bars.

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7.7

"Great pool"

Great pool.

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7.5

"Tasty breakfast"

Tasty breakfast.

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7.0

"Fantastic service"

Reception and service are alright. Service is welcoming, but housekeeping is not great.

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5.7

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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5.6

"Comfortable"

Spacious, acceptably comfortable rooms, but with poor beds and A/C.

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5.1

"Room is all right"

Large, okay rooms with great balconies and views. Rooms have cleanliness complaints and low rated A/C, furniture, and beds. Poor maintenance in somewhat out-of-date rooms, with poor TVs and bathroom cleanliness. Kitchenette is acceptable.

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3.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.4

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.3

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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2.8

"Complaints about WiFi"

Wifi quality could be improved.

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9.4

"Great location"

Great location.

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7.1

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.1

"Fairly good value for money"

Fairly good value for money.

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6.0

"Comfortable"

Reasonably comfortable, large rooms, but disliked beds.

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5.4

"Room is all right"

Big enough rooms with awesome views. Somewhat unclean rooms with uncomfortable beds and poor bathrooms.

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4.1

"Vibe is not too good"

Vibe is not too good.

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3.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.2

"Could use a good cleaning"

Rooms could be cleaner.

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