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SHOAL BAY ROAD , 2295, Nelson Bay, Australia

Review Score

Based on 2026 reviews

heart

7.9

Beach

9.9

134 reviews

Location

9.3

562 reviews

Breakfast

6.7

42 reviews

Service

6.6

413 reviews

Comfort

5.5

399 reviews

Room

5.3

904 reviews

Vibe

3.8

150 reviews

Cleanliness

3.7

267 reviews

Amenities

3.4

316 reviews

WiFi

1.4

99 reviews

100% Verified Real Reviews

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9.9

"Beautiful beach"

Beautiful beach.

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9.3

"Great location"

Well-located, although unfortunately the parking isn't easy. Excellent location with good bars, restaurants, shopping and beaches nearby.

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6.7

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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6.6

"Service is adequate"

Average reception and service professionalism is typical. Management seems lacking, with badly rated housekeeping, but friendly service. Room service could have been improved. Booking process should be better organized.

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5.5

"Comfortable"

Subpar beds and A/C but room is moderately comfortable and not so loud. Spacious rooms and bathrooms.

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5.3

"Room is all right"

Rooms are old and with poor maintenance, but decent overall with typical balconies. Poor beds and room cleanliness, with a substandard TV. Spacious rooms with excellent views. Bathrooms are large but with substandard cleaning. Despite the decent kitchenettes, the A/C, minibars, and furniture are all subpar. Shower can be a problem.

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3.8

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish. Luxurious Hotel.

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3.7

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

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3.4

"Amenities are not the best"

Great terrace but old facilities with a poor entrance area. Elevator in need of updating. Good outdoor sports facilities. Architecture not so nice. Handicap accessible facilities are all right.

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1.4

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.9

"Beautiful beach"

Beautiful beach.

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9.6

"Great location"

Great location with good parking availability. Great nearby restaurants, bars, and shopping right by beach.

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7.1

"Tasty breakfast"

Tasty breakfast.

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6.5

"Service is adequate"

Friendly but only somewhat professional service with okay reception and poor housekeeping. Room service could have been improved. Booking process should be better organized.

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5.9

"Fairly good value for money"

Fairly good value for money. Internet is affordable.

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5.7

"Comfortable"

Subpar beds and A/C but room is moderately comfortable and not so loud. Spacious rooms and bathrooms.

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5.4

"Room is all right"

Rooms are old and with poor maintenance, but decent overall with typical balconies. Poor beds and room cleanliness, with a substandard TV. Spacious rooms with excellent views. Bathrooms are large but with substandard cleaning. Despite the decent kitchenettes, the A/C, minibars, and furniture are all subpar. Shower can be a problem.

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5.2

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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4.0

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish.

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3.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.0

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice.

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1.4

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.2

"Great location"

Well-located, although unfortunately the parking isn't easy. Close to the beach, restaurants, and bars.

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7.6

"Great pool"

Great pool.

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6.6

"Breakfast is average"

Breakfast is average.

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6.6

"Service is adequate"

Reception and service are alright. Service is welcoming, but housekeeping is not great.

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5.5

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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5.2

"Comfortable"

Spacious, acceptably comfortable rooms, but with poor beds and A/C.

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4.8

"Room needs to be improved"

Poorly cleaned, old rooms and bathrooms, and insufficient A/C. Room maintenance is lacking, as are beds, kitchenettes and furnishings. Spacious rooms with excellent views. Adequate balcony.

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3.6

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.8

"Amenities are not the best"

Amenities are not the best. Elevator in need of updating.

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1.3

"Complaints about WiFi"

Wifi quality could be improved.

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9.3

"Great location"

Great location.

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6.6

"Service is adequate"

Friendly service and acceptable reception.

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6.1

"Fairly good value for money"

Fairly good value for money.

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5.4

"Comfortable"

Reasonably comfortable, large rooms, but disliked beds.

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5.1

"Room is all right"

Big enough rooms with awesome views. Somewhat unclean rooms with uncomfortable beds and poor bathrooms.

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4.1

"Vibe is not too good"

Vibe is not too good.

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3.4

"Could use a good cleaning"

Rooms could be cleaner.

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3.2

"Amenities are not the best"

Amenities are not the best.

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