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Jalan Masai Lama, 81750, Masai, Plentong, Malaysia

Review Score

Based on 1835 reviews

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7.2

Wellness Area

8.1

8 reviews

Service

7.9

326 reviews

WiFi

6.5

20 reviews

Room

4.8

450 reviews

Location

4.8

159 reviews

Breakfast

4.0

113 reviews

Cleanliness

3.0

167 reviews

100% Verified Real Reviews

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8.1

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.9

"Fantastic service"

Service is professional and friendly. Reception and management are fine, but housekeeping is below average. Great hotel security. Room service is average.

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6.5

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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4.8

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Guests disliked the beds, furniture, minibar, and A/C. Small rooms and poorly cleaned bathrooms. Great balconies and views, okay-size rooms. Standard TV. Shower can be a problem.

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4.8

"Location is inconvenient"

Location is inconvenient. Easy car access but inadequate parking. Far from city centre, but good shopping nearby. Not ideal for sightseeing.

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4.0

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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3.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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8.1

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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4.8

"Location is inconvenient"

Guests complain about location and parking.

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4.5

"Room needs to be improved"

Bad bathrooms with deficient A/C and inadequately clean rooms. Large but poorly-maintained rooms, and uncomfortable beds.

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3.6

"Breakfast can be improved"

Breakfast can be improved.

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3.4

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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3.1

"Could use a good cleaning"

Rooms could be cleaner.

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8.4

"Best value for money"

Best value for money. Acceptable breakfast prices.

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8.0

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished. Great hotel security.

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4.9

"Room needs to be improved"

Spacious but not particularly clean rooms, and poorly rated beds.

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4.9

"Location is inconvenient"

Guests complain about location and parking.

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4.5

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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7.8

"Fantastic service"

Friendly service.

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4.3

"Room needs to be improved"

Room needs to be improved.

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