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Jalan Masai Lama, 81750, Masai, Plentong, Malaysia

Review Score

Based on 1767 reviews

heart

7.2

Service

8.1

336 reviews

Location

5.2

162 reviews

WiFi

4.4

18 reviews

Breakfast

4.3

110 reviews

Room

4.1

425 reviews

Cleanliness

3.0

166 reviews

100% Verified Real Reviews

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8.1

"Fantastic service"

Great management and friendly, professional staff. Reception is OK but housekeeping is substandard. Hotel security is ok. Room service is perfect.

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5.2

"Location is ok"

Location is ok. Easy car access but inadequate parking. Far from city centre, but good shopping nearby. Not ideal for sightseeing.

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4.4

"Complaints about WiFi"

Wifi quality could be improved.

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4.3

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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4.1

"Room needs to be improved"

Rooms need more cleaning and maintenance, with poorly rated minibars. Outdated rooms with bad beds, TV's and unclean bathrooms. Spacious rooms with excellent views. Below average furnishing, balconies, and A/C. Shower can be a problem.

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3.0

"Could use a good cleaning"

Rooms, particularly bathrooms were inadequately clean, although pools were fairly well kept. Hotel facilities could use a good clean.

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8.2

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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5.0

"Location is ok"

Guests complain about location and parking.

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4.2

"Room needs to be improved"

Bad bathrooms with deficient A/C and inadequately clean rooms. Large but poorly-maintained rooms, and uncomfortable beds.

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4.0

"Breakfast can be improved"

Breakfast can be improved.

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3.3

"Could use a good cleaning"

Rooms could be cleaner.

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3.1

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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8.6

"Best value for money"

Best value for money.

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8.2

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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5.2

"Location is ok"

Decent location, but problems with parking.

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4.7

"Breakfast can be improved"

Breakfast can be improved.

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4.6

"Room needs to be improved"

Guests complained about bathrooms and general cleanliness of the rooms. Rooms are spacious with standard beds.

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8.0

"Fantastic service"

Fantastic service.

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5.7

"Location is ok"

Location is ok.

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3.3

"Room needs to be improved"

Rooms could be cleaner.

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2.6

"Could use a good cleaning"

Rooms could be cleaner.

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7.9

"Fantastic service"

Friendly service.

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5.7

"Comfortable"

Comfortable.

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4.4

"Room needs to be improved"

Rooms could be cleaner.

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3.6

"Could use a good cleaning"

Rooms could be cleaner.

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