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407 NORTH VIRGINIA STREET , 89501, Reno, United States of America

Review Score

Based on 8966 reviews

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8.2

Location

8.6

1023 reviews

Service

7.9

1439 reviews

WiFi

7.7

53 reviews

Amenities

7.4

848 reviews

Room

6.0

2023 reviews

Breakfast

5.6

56 reviews

Comfort

5.3

715 reviews

Pool

3.0

173 reviews

100% Verified Real Reviews

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8.6

"Great location"

Great location. Average parking. Near downtown with great sightseeing and shopping. Convenient car access and well-priced parking. Airport access is difficult. Train station is close.

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7.9

"Fantastic service"

Service is professional and friendly. Reception and bar service are as expected. Housekeeping and management are lacking. Room service is perfect. Great hotel security. Recreation staff is nice. Great valet service. Good shuttle service.

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7.7

"Good internet service"

Fast and cheap WiFi. Wifi quality could be improved.

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7.4

"Great amenities"

Great hotel grounds and buildings. Elevator is ok. Outdated facilities, not accessible for those with handicaps. Unspectacular architecture. Smoking area is not nice. Good meeting & event facilities.

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6.0

"Room is all right"

Great views, with average beds, relatively well-sized and tidy enough. Small rooms and poorly cleaned bathrooms. Inadequate minibars in older, poorly-maintained rooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

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5.6

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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5.3

"Comfortable"

Average sized rooms with typical beds, noise and comfort levels. Small bathrooms and inadequate A/C.

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3.0

"Pool should be renewed"

Pool should be renewed.

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8.7

"Great location"

Great location with excellent sightseeing. Average parking. Affordable parking.

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7.9

"Fantastic service"

Friendly, professional service, and decent reception, but less well rated housekeeping. Room service is perfect. Great hotel security. Great valet service.

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6.2

"Room is all right"

Great views, with average beds, relatively well-sized and tidy enough. Poorly maintained, outdated rooms with insufficiently clean bathrooms and deficient minibars. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

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6.2

"Regular internet service"

Regular internet service.

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5.7

"Breakfast is average"

Breakfast is average.

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5.5

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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3.3

"Pool should be renewed"

Pool should be renewed.

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8.4

"Great location"

Great location for shopping and parking was alright.

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7.5

"Fantastic service"

Reception is decent, with overall friendly and professional service. Great hotel security. Room service is perfect.

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6.3

"Regular internet service"

Average wifi quality.

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5.3

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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5.0

"Room is all right"

Bathrooms are dirty and rooms in need of maintenance. Great views, with average beds, relatively well-sized and tidy enough. Old rooms, with unsatisfactory minibars. air conditioning and TV's. Shower can be a problem.

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4.5

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Average-sized rooms with alright beds.

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3.2

"Pool should be renewed"

Pool should be renewed.

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8.1

"Fantastic service"

Friendly service.

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8.1

"Great location"

Great location.

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5.8

"Quite clean"

Room cleanliness is acceptable. Moderately clean hotel facilities.

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5.2

"Room is all right"

Poorly-maintained but decently clean rooms, with okay beds and subpar bathrooms.

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5.2

"Comfortable"

Beds are decent and generally comfortable.

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8.8

"Great location"

Great location.

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7.3

"Fantastic service"

Friendly service.

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5.8

"Room is all right"

Views are good, menus are average, and rooms are acceptably clean. Poor maintenance in rooms and bathrooms.

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