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407 NORTH VIRGINIA STREET , 89501, Reno, United States of America

Review Score

Based on 9625 reviews

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8.1

Location

8.8

1021 reviews

Service

8.0

1479 reviews

Amenities

7.6

881 reviews

WiFi

7.6

46 reviews

Room

6.1

2068 reviews

Breakfast

6.0

55 reviews

Comfort

5.0

714 reviews

Wellness Area

3.8

187 reviews

Pool

2.0

220 reviews

100% Verified Real Reviews

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8.8

"Great location"

Great location. Average parking. Central location with great sightseeing, dining out and shopping. Convenient car access and well-priced parking. Train station is close. Sufficient access to airport.

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8.0

"Fantastic service"

Restaurant service is friendly and professional. Average management, reception and housekeeping. Room service is perfect. Recreation staff is nice. Great hotel security. Bar service is acceptable. Booking process should be better organized. Great valet service. Good shuttle service.

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7.6

"Great amenities"

Great hotel grounds and buildings. Elevator is ok. Generally old facilities, although conference area was good. Smoking area is ok. Handicap accessible facilities are all right. Outdoor sports facilities are ok.

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7.6

"Good internet service"

Fast and cheap WiFi. Wifi quality could be improved.

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6.1

"Room is all right"

Great views, with average beds, relatively well-sized and tidy enough. Small rooms and poorly cleaned bathrooms. Room need better maintenance, and minibars are not great. Outdated rooms with substandard TVs, kitchenettes and furnishings. Shower can be a problem.

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6.0

"Breakfast is average"

Breakfast is decent but expensive.

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5.0

"Comfortable"

Mediocre comfort, room sizes and beds. A bit too noisy and some complaints about the size of the bathrooms.

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3.8

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area. Moderately clean wellness & sports facilities.

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2.0

"Pool should be renewed"

Pool should be renewed.

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9.0

"Great location"

Great location with excellent sightseeing.

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7.8

"Fantastic service"

Reception is decent, with overall friendly and professional service. Room service is perfect.

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6.3

"Breakfast is average"

Breakfast is average.

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6.3

"Room is all right"

Great views, with average beds, relatively well-sized and tidy enough. Mediocre sized, poorly cleaned bathrooms. Old, poorly maintained rooms with subpar TV's and minibars. Shower can be a problem.

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2.4

"Pool should be renewed"

Pool should be renewed.

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8.5

"Great location"

Great location for shopping and parking was alright.

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7.7

"Fantastic service"

Reception is decent, with overall friendly and professional service. Great hotel security.

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6.0

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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5.2

"Room is all right"

Rooms amply-sized and moderately tidy with excellent views. The beds, A/C, TV, and minibar are all disappointing. Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms.

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4.4

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Average sized rooms.

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1.9

"Pool should be renewed"

Pool should be renewed.

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8.2

"Great location"

Great location.

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8.1

"Fantastic service"

Fantastic service.

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6.0

"Quite clean"

Room cleanliness is acceptable. Moderately clean hotel facilities.

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5.9

"Decent vibe"

Decent vibe.

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5.3

"Room is all right"

Rooms are clean, but poorly maintained with uncomfortable beds and substandard bathrooms.

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4.9

"More comfort would be nice"

Not very comfortable, with poor beds.

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9.0

"Great location"

Great location.

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7.4

"Fantastic service"

Friendly service.

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5.5

"Room is all right"

Room is all right.

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5.3

"Comfortable"

Comfortable.

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