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407 NORTH VIRGINIA STREET , 89501, Reno, United States of America

Review Score

Based on 6566 reviews

heart

8.0

Location

8.6

906 reviews

Service

7.9

1264 reviews

Breakfast

5.4

56 reviews

Comfort

5.2

671 reviews

Room

5.2

1768 reviews

Pool

4.0

129 reviews

WiFi

3.9

55 reviews

100% Verified Real Reviews

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8.6

"Great location"

Great location. So-so car access and parking. Near downtown with great sightseeing and shopping. Affordable parking.

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7.9

"Fantastic service"

Service is professional and friendly. Reception and bar service are as expected. Great hotel security. Room service is perfect. Recreation staff is nice. Decent waitstaff and management. Great valet service. Good shuttle service.

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5.4

"Breakfast is average"

Decent and moderately priced breakfast.

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5.2

"Comfortable"

Mediocre comfort, room sizes and beds. Deficient A/C and too noisy rooms.

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5.2

"Room is all right"

Great views, with average beds, relatively well-sized and tidy enough. Poorly maintained, outdated rooms with insufficiently clean bathrooms and deficient minibars. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

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4.0

"Pool should be renewed"

Pool should be renewed.

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3.9

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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8.7

"Great location"

Great location. Average parking. Affordable parking. Near to the city centre with good shopping options nearby.

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7.9

"Fantastic service"

Service is professional and friendly. Service at reception and in restaurant are okay. Room service is perfect. Recreation staff is nice. Valet service is ok. Great hotel security.

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5.8

"Breakfast is average"

Breakfast is average.

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5.4

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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5.4

"Room is all right"

Great views, with average beds, relatively well-sized and tidy enough. Mediocre sized, poorly cleaned bathrooms. Inadequate minibars in older, poorly-maintained rooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

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4.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is ok. Stylish hotel.

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3.9

"Pool should be renewed"

Pool should be renewed.

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3.8

"Complaints about WiFi"

Wifi quality could be improved.

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8.4

"Great location"

Great location for shopping and parking was alright.

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7.4

"Fantastic service"

Reception is decent, with overall friendly and professional service. Great hotel security. Room service is perfect.

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6.4

"Fairly good value for money"

Fairly good value for money.

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5.1

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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4.4

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Average sized rooms.

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4.0

"Room needs to be improved"

Old, poorly maintained rooms with subpar beds and TV's. Rooms amply-sized and moderately tidy with excellent views. Untidy bathrooms and bad A/C, minibar and furniture. Shower can be a problem.

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3.9

"Complaints about WiFi"

Wifi quality could be improved.

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3.8

"Pool should be renewed"

Pool should be renewed.

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8.8

"Great location"

Great location with good parking availability.

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7.3

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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7.0

"Great amenities"

Average hotel building.

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6.0

"Comfortable"

Mediocre comfort, room sizes and beds.

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5.9

"Room is all right"

Rooms and beds are adequate. Views are great but rooms are poorly-maintained and bathroom is substandard.

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4.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.0

"Fantastic service"

Friendly service.

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7.7

"Great location"

Great location.

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5.5

"Quite clean"

Room cleanliness is acceptable. Moderately clean hotel facilities.

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5.1

"Comfortable"

Beds are decent and generally comfortable.

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4.8

"Room needs to be improved"

Poor rooms and bathrooms. Rooms are quite clean and beds are standard.

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4.8

"Vibe is not too good"

Vibe is not too good.

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