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407 NORTH VIRGINIA STREET , 89501, Reno, United States of America

Review Score

Based on 6423 reviews

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8.1

Location

8.8

879 reviews

Service

8.1

1241 reviews

Breakfast

6.3

52 reviews

WiFi

5.9

55 reviews

Room

5.3

1743 reviews

100% Verified Real Reviews

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8.8

"Great location"

Great location. Average parking. Near downtown with great sightseeing and shopping. Convenient car access and well-priced parking.

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8.1

"Fantastic service"

Professional, friendly service, especially at the bar. Decent management, reception, and restaurant service. Great hotel security. Housekeeping is satisfactory. Room service is perfect. Recreation staff is nice. Great valet service. Booking process is sufficient. Good shuttle service.

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6.3

"Breakfast is average"

Decent and moderately priced breakfast.

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5.9

"Regular internet service"

Average wifi quality.

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5.3

"Room is all right"

Great views, with average beds, relatively well-sized and tidy enough. Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

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8.9

"Great location"

Great location. Average parking. Centrally located, near restaurants, bars, and shopping. Affordable parking.

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8.1

"Fantastic service"

Service is professional and friendly. Reception, housekeeping and restaurant service were adequate. Room service is perfect. Great valet service. Great hotel security.

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6.6

"Breakfast is average"

Breakfast is average.

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5.8

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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5.6

"Room is all right"

Great views, with average beds, relatively well-sized and tidy enough. Inadequate minibars in older, poorly-maintained rooms. Mediocre sized, poorly cleaned bathrooms. Poor quality TV's, furniture, and kitchenettes. Shower can be a problem.

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5.6

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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4.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Stylish hotel.

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8.6

"Great location"

Great location for shopping and parking was alright.

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7.8

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished. Great hotel security. Room service is perfect.

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6.0

"Regular internet service"

Average wifi quality.

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5.6

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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4.8

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is ok. Stylish hotel.

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4.6

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Average-sized rooms with alright beds.

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4.3

"Room needs to be improved"

Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms. Great views, with average beds, relatively well-sized and tidy enough. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

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8.9

"Great location"

Great location with good parking availability.

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7.3

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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7.2

"Great amenities"

Nice building.

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6.2

"Comfortable"

Mediocre comfort, room sizes and beds.

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6.0

"Room is all right"

Rooms and beds are adequate. Views are great but rooms are poorly-maintained and bathroom is substandard.

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4.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.3

"Fantastic service"

Friendly service.

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8.0

"Great location"

Great location.

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6.9

"Ordinary amenities"

Average hotel building.

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5.6

"Quite clean"

Room cleanliness is acceptable. Moderately clean hotel facilities.

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5.3

"Comfortable"

Beds are decent and generally comfortable.

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5.1

"Room is all right"

Rooms are OK with average beds but poor bathrooms.

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