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4800 BENDER HILL , L2G3K1, Niagara Falls, United States of America

Review Score

Based on 1725 reviews

heart

7.7

Location

8.4

402 reviews

Service

8.2

330 reviews

Amenities

6.7

225 reviews

Room

5.5

469 reviews

Breakfast

5.4

32 reviews

Value for money

5.1

195 reviews

Comfort

4.8

223 reviews

WiFi

4.5

26 reviews

Food

4.4

39 reviews

Vibe

3.9

81 reviews

Wellness Area

1.1

7 reviews

100% Verified Real Reviews

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8.4

"Great location"

Great location. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping.

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8.2

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Recreation staff is nice.

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6.7

"Ordinary amenities"

Hotel grounds are nice, but the entrance area isn't, and amenities are decent but outdated. Unspectacular architecture. Elevator in need of updating.

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5.5

"Room is all right"

Rooms and beds are adequate. Small rooms and poorly cleaned bathrooms. Old rooms with poor furniture and TV's. Shower can be a problem.

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5.4

"Breakfast is average"

Decent and moderately priced breakfast.

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5.1

"Fairly good value for money"

Fairly good value for money. Food is a bit overpriced. Internet is affordable. Acceptable breakfast prices.

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4.8

"More comfort would be nice"

Small rooms with comfort and noise issues. Average-sized rooms with alright beds.

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4.5

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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4.4

"Food could be better"

Food is unimpressive and pricey.

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3.9

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish. Good choice for a city trip. Great water park hotel. Awesome for families.

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1.1

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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8.4

"Great location"

Great location with excellent sightseeing. Pricey, inconvenient parking.

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8.0

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception. Recreation staff is nice.

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7.1

"Great amenities"

Great amenities. Poorly reviewed buildings and an uninspiring entrance area.

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6.0

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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5.2

"Breakfast is average"

Decent and moderately priced breakfast.

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4.9

"Room needs to be improved"

Older, poorly maintained rooms with subpar kitchenettes and furniture. Rooms and beds are adequate. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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4.8

"More comfort would be nice"

Small rooms with comfort and noise issues. Average-sized rooms with alright beds.

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4.6

"Value for money could be better"

Value for money could be better. Acceptable breakfast prices. Food is a bit overpriced. Internet is affordable.

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4.4

"Food could be better"

Food is unimpressive and pricey.

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4.1

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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3.8

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive.

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1.1

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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8.5

"Great location"

Well-located, although unfortunately the parking isn't easy.

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8.3

"Fantastic service"

Friendly service.

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6.4

"Ordinary amenities"

Hotel buildings are substandard but amenities are OK.

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5.8

"Room is all right"

Rooms are quite clean and beds are standard.

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5.4

"Fairly good value for money"

Fairly good value for money.

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5.0

"Comfortable"

Beds are OK, but rooms generally uncomfortable and noisy.

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3.7

"Vibe is not too good"

Vibe is not too good.

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