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4800 BENDER HILL , L2G3K1, Niagara Falls, United States of America

Review Score

Based on 2394 reviews

heart

7.4

Location

8.0

489 reviews

Service

7.0

399 reviews

Amenities

6.6

333 reviews

WiFi

6.6

25 reviews

Room

5.3

638 reviews

Value for money

5.1

245 reviews

Cleanliness

5.1

271 reviews

Vibe

4.0

113 reviews

Comfort

3.9

282 reviews

Breakfast

3.6

30 reviews

Wellness Area

0.0

8 reviews

100% Verified Real Reviews

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8.0

"Great location"

Great location. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping.

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7.0

"Fantastic service"

Great childcare and friendly service. Decent reception but complaints about management. Housekeeping can be a problem. Recreation staff is nice. Booking process should be better organized. Room service could have been improved. Hotel security is ok.

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6.6

"Ordinary amenities"

Uninspiring entrance area with decent amenities and outdated facilities. Nice grounds with great facilities for kids.

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6.6

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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5.3

"Room is all right"

Bad furniture, with decent beds and views and acceptable cleanliness. Small rooms and poorly cleaned bathrooms. Small, old rooms with poor A/C and TV's. Poorly-maintained rooms with subpar kitchenettes. Shower can be a problem.

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5.1

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining. Free internet.

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5.1

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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4.0

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Great water park hotel. Awesome for families.

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3.9

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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3.6

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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0.0

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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8.6

"Great location"

Great location with excellent sightseeing. Pricey, inconvenient parking.

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7.2

"Fantastic service"

Friendly, professional service, and decent reception, but less well rated housekeeping.

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6.5

"Ordinary amenities"

Pleasant hotel grounds and decent amenities. Poorly reviewed buildings and an uninspiring entrance area.

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5.2

"Quite clean"

Room cleanliness is acceptable. Moderately clean hotel facilities.

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5.0

"Room is all right"

Decent beds and views, and clean enough rooms. Small, poorly maintained rooms, low rated bathrooms, and poor TV's.

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4.6

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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4.1

"More comfort would be nice"

Rooms are average, though small, lacking comfort, and quite noisy.

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3.6

"Breakfast can be improved"

Breakfast can be improved.

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3.1

"Vibe is not too good"

Vibe is not too good. Entrance area is not particularly attractive. Hotel could use some updating.

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8.3

"Great location"

Great location.

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7.0

"Fantastic service"

Service is average, but very friendly.

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6.9

"Ordinary amenities"

Hotel buildings are substandard but amenities are OK.

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4.9

"Room needs to be improved"

Room needs to be improved.

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4.2

"More comfort would be nice"

More comfort would be nice.

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