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Smile Hotel Hakodate

  • hotel stars
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Wakamatsu-cho , 040-0063, Hakodate-shi, Japan

Review score

Based on 2875 hotel review

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7.5

Location

9.6

1062 reviews

Breakfast

8.2

200 reviews

Service

7.9

406 reviews

WiFi

4.8

40 reviews

Room

4.2

834 reviews

Comfort

3.7

451 reviews

Amenities

3.2

197 reviews

Cleanliness

2.9

254 reviews

Vibe

1.9

248 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location. Close to public transport and the train. Central location with great sightseeing, dining out and shopping. Excellent parking and car access. Parking should be cheaper.

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8.2

"Tasty breakfast"

Great and affordable breakfast.

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7.9

"Fantastic service"

Friendly service, especially good laundry service. Professional service and good reception, but so-so housekeeping. Booking process is sufficient.

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4.8

"WiFi system needs upgrading"

Wifi quality could be improved. Free internet.

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4.2

"Room needs to be improved"

Small, insufficiently clean, old rooms and poor minibars. Small rooms and poorly cleaned bathrooms. Lovely views and decent beds. Badly maintained rooms with poor air conditioning, televisions, and furniture.

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3.7

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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3.2

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Smoking area is not nice.

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2.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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1.9

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Luxurious Hotel. Entrance area is not particularly attractive. Good choice for a city trip. Good for traveling with friends. Suitable for solo travelers.

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9.6

"Great location"

Great location. Close to public transport and the train. Great sightseeing, restaurants and shopping nearby. Excellent parking and car access.

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8.4

"Tasty breakfast"

Tasty breakfast.

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7.8

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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5.0

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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3.5

"Amenities are not the best"

Facilities in need of refurbishment.

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3.4

"Room needs to be improved"

Poorly-maintained and cleaned rooms with decent beds. Excellent views from old, small rooms with inadequate A/C. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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3.2

"More comfort would be nice"

Problems with room size, comfort, and A/C. Average beds.

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2.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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1.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.6

"Great location"

Great location with good access by car. Close to public transport and the train. Good shopping and sightseeing.

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8.4

"Tasty breakfast"

Great and affordable breakfast.

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7.7

"Fantastic service"

Efficient, friendly service with a nice reception.

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3.6

"Room needs to be improved"

Rooms are old, poorly cleaned, and small. Small rooms and poorly cleaned bathrooms. Beds are standard, but furnishings and room maintenance are lacking.

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3.1

"More comfort would be nice"

Less comfortable, small bathrooms and rooms with average beds.

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2.9

"Amenities are not the best"

Facilities in need of refurbishment.

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2.8

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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1.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.5

"Great location"

Great location. Close to public transport and the train. Good shopping and sightseeing.

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8.4

"Best value for money"

Best value for money.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.5

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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5.0

"Regular internet service"

Wifi quality could be improved.

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4.4

"Room needs to be improved"

Guests complain about room maintenance, size, and cleanliness. Small rooms and poorly cleaned bathrooms. Average beds.

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3.5

"More comfort would be nice"

Small suites with problems of comfort and noise. Average beds.

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3.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.9

"Amenities are not the best"

Facilities in need of refurbishment.

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1.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.6

"Great location"

Great location and easy parking. Train station is close.

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8.6

"Best value for money"

Best value for money. Fair breakfast prices.

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8.3

"Tasty breakfast"

Great and affordable breakfast.

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7.9

"Fantastic service"

Friendly service and great reception.

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5.0

"Room is all right"

Small, outdated rooms with cleanliness complaints.

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4.6

"More comfort would be nice"

Small and uncomfortable rooms.

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3.5

"Amenities are not the best"

Facilities in need of refurbishment.

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3.2

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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2.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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