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Smile Hotel Matsumoto

  • hotel stars
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Agata , 390-0812, Matsumoto-shi, Japan

Review score

Based on 355 hotel review

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7.2

Value for money

8.8

160 reviews

Service

8.5

128 reviews

Breakfast

8.4

125 reviews

Location

7.8

149 reviews

Room

4.2

150 reviews

Comfort

2.8

89 reviews

Vibe

2.0

57 reviews

100% Verified Real Reviews

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8.8

"Best value for money"

Best value for money. Fair breakfast prices.

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8.5

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Booking process should be better organized.

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8.4

"Tasty breakfast"

Great and affordable breakfast.

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7.8

"Great location"

Great location. Parking is good and affordable. Good shopping and sightseeing. Train station is a bit far. Reasonably accessible by car. City centre is hard to reach.

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4.2

"Room needs to be improved"

Smaller, old rooms and bathrooms, and inadequate A/C. Excellent beds. Shower can be a problem.

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2.8

"More comfort would be nice"

Problems with room size, comfort, and A/C. Comfortable beds.

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2.0

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Suitable for solo travelers.

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8.6

"Best value for money"

Best value for money. Fair breakfast prices.

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8.5

"Tasty breakfast"

Great and affordable breakfast.

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8.4

"Fantastic service"

Friendly service and great reception.

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7.7

"Great location"

Great location. Parking is good and affordable. Good shopping and sightseeing. Train station is a bit far.

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4.3

"Amenities are not the best"

Hotel grounds are pleasant, but facilities are outdated.

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4.0

"Room needs to be improved"

Rooms and bathrooms are small. Rooms are quite clean and beds are standard.

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2.5

"More comfort would be nice"

Less comfortable, small bathrooms and rooms with average beds.

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1.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.0

"Best value for money"

Best value for money. Fair breakfast prices.

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8.4

"Fantastic service"

Friendly service and great reception.

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8.3

"Tasty breakfast"

Great and affordable breakfast.

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7.8

"Great location"

Great location with excellent sightseeing. Parking is good and affordable. Train station is a bit far.

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4.8

"Amenities are not the best"

Hotel grounds are pleasant, but facilities are outdated.

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4.6

"Room needs to be improved"

Small rooms and bathrooms, acceptably clean.

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3.0

"More comfort would be nice"

Complaints about size and comfort in the rooms and bathrooms, but okay noise level.

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1.9

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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9.0

"Best value for money"

Best value for money.

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8.9

"Fantastic service"

Friendly service.

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8.6

"Tasty breakfast"

Tasty breakfast.

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7.9

"Great location"

Great location. Parking is good and affordable.

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5.1

"Ordinary amenities"

Hotel buildings are substandard but amenities are OK.

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4.6

"Room needs to be improved"

Small rooms with low rated bathrooms.

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3.1

"More comfort would be nice"

Small, uncomfortable, but not too noisy rooms.

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2.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.7

"Fantastic service"

Great service, especially at reception.

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8.7

"Tasty breakfast"

Tasty breakfast.

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8.6

"Best value for money"

Best value for money.

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7.8

"Great location"

Great location and easy parking.

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6.3

"Quite clean"

Room cleanliness is acceptable.

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4.4

"Room needs to be improved"

Rooms and bathrooms are clean enough, but still lacking.

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