facebook
cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

Pl.Sveta Nedelya 5, 1000, Sofia, Bulgaria

Review Score

Based on 2506 reviews

heart

8.1

Location

9.2

375 reviews

Breakfast

8.1

173 reviews

Service

7.5

317 reviews

Comfort

6.9

210 reviews

WiFi

5.9

37 reviews

Room

5.7

415 reviews

Vibe

5.3

186 reviews

Value for money

3.8

128 reviews

Bar and Beverages

3.3

11 reviews

Cleanliness

3.0

101 reviews

Wellness Area

1.6

35 reviews

100% Verified Real Reviews

grey circle

9.2

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Close to public transport. Sufficient access to airport.

grey circle

8.1

"Tasty breakfast"

Tasty yet pricey breakfasts.

grey circle

7.5

"Fantastic service"

Service is great, except for some complaints about housekeeping. Average reception and service professionalism is typical. Great concierge service. Room service could have been improved.

grey circle

6.9

"Comfortable"

Decently comfortable, spacious rooms with great beds. A bit too noisy and some complaints about the size of the bathrooms.

grey circle

5.9

"Regular internet service"

Regular internet service. Wifi quality could be improved.

grey circle

5.7

"Room is all right"

So-so rooms with acceptable views. Excellent beds but poor furnishing, in big but poorly maintained rooms. Guests complain about the age and cleanliness of the rooms, the minibars, and the TVs. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

grey circle

5.3

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel. Luxurious Hotel. Pleasant entrance area. Good for traveling with friends. Good for business people. Good choice for a city trip.

grey circle

3.8

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining.

grey circle

3.3

"Bar could improve"

Bar could improve.

grey circle

3.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

grey circle

1.6

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities. Fitness area can be optimized.

grey circle

9.4

"Great location"

Great location.

grey circle

8.0

"Tasty breakfast"

Tasty breakfast.

grey circle

7.7

"Fantastic service"

Average reception, but good overall service.

grey circle

7.1

"Great amenities"

Nice building.

grey circle

6.9

"Comfortable"

Decently comfortable, spacious rooms with great beds.

grey circle

5.2

"Room is all right"

Substandard bathrooms and complaints about age and tidiness of rooms. Excellent beds but poor furnishing, in big but poorly maintained rooms.

grey circle

4.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Luxurious Hotel.

grey circle

3.7

"Value for money could be better"

Value for money could be better.

grey circle

2.7

"Could use a good cleaning"

Rooms could be cleaner.

grey circle

9.3

"Great location"

Great location.

grey circle

8.1

"Tasty breakfast"

Tasty breakfast.

grey circle

7.3

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

grey circle

5.2

"Room is all right"

Rooms are standard overall, but very spacious with comfortable beds. Old rooms with problems in furnishing and bathroom cleanliness. Poorly maintained and cleaned rooms.

grey circle

4.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Stylish hotel.

grey circle

4.5

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

3.8

"Value for money could be better"

Value for money could be better.

grey circle

2.9

"Could use a good cleaning"

Bathrooms and rooms are untidy.

grey circle

9.1

"Great location"

Great location.

grey circle

8.1

"Tasty breakfast"

Tasty breakfast.

grey circle

7.1

"Fantastic service"

Friendly service.

grey circle

5.0

"Room is all right"

Room needs to be improved.

grey circle

4.7

"Vibe is not too good"

Vibe is not too good.

grey circle

9.3

"Great location"

Great location.

grey circle

5.2

"Room is all right"

Room is all right.

Upload your photos

Browse Sofia Hotel Balkan A Luxury Collection Hotel traveller photo gallery

Photos from travellers