Based on 2617 reviews
Great reception and management with friendly service. Restaurant service and general service expertise is OK, but housekeeping is poor. Room service is average. Hotel security is ok. Shuttle service can be an issue. Booking process should be better organized.
Tasty yet pricey breakfasts.
Beds and views are impressive, but cleanliness just so-so. Small, poorly-maintained rooms with poor TV's. Small rooms and poorly cleaned bathrooms. Poorly rated A/C, minibars, and furniture. Shower can be a problem.
Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.
Wifi quality could be improved.
Average hotel building.
Awesome beds, and reasonably clean rooms. Small rooms with low rated bathrooms.
Room cleanliness is acceptable.
Small rooms with complaints about comfort, but good beds.
Value for money could be better.
Room needs to be improved.