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81 Surf Parade , 4218, Broadbeach, Australia

Review Score

Based on 10851 reviews

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8.5

Location

9.3

1223 reviews

Service

9.0

4177 reviews

Breakfast

8.2

780 reviews

Food

7.4

944 reviews

Room

7.3

3626 reviews

Value for money

5.8

537 reviews

WiFi

4.3

140 reviews

Wellness Area

4.1

142 reviews

100% Verified Real Reviews

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9.3

"Great location"

Good location, close to public transport. Great shopping at the nearby city centre, and close to the beach. Pricey, inconvenient parking. Excellent sightseeing, restaurants and bars nearby. Reasonably accessible by car. Close to business sites.

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9.0

"Fantastic service"

Friendly service with great management and waitstaff. Great, professional service from reception and housekeeping. Great concierge service. Room service is perfect. Booking process is sufficient. Service at the pool/beach should be improved. Recreation staff is nice. Valet service is ok. Hotel security is ok. Good shuttle service.

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8.2

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.4

"Delicious food"

Great experience at restaurant, with great menu but only decent desserts. Food is relatively good value, and side dishes are of average quality. Untasty pork dishes and an insufficiently clean dining area. No good fish & seafood. Untasty beef dishes & steak. Bad snacks.

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7.3

"Great room"

Big, tidy rooms with great views and decent balconies. Mediocre beds and TVs. Insufficiently clean bathrooms and subpar kitchenettes. Older rooms with subpar minibars. Shower can be a problem.

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5.8

"Fairly good value for money"

Fairly good value for money. Internet is affordable. Acceptable breakfast prices. Normally priced food. Affordable beverage prices.

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4.3

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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4.1

"Wellness & sports facilities could be improved"

Wellness & sports facilities could use better cleaning. Fitness area can be optimized.

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9.5

"Great location"

Good location, close to public transport. Great nearby restaurants, bars, and shopping right by beach. Pricey, inconvenient parking.

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8.9

"Fantastic service"

Great, friendly housekeeping. Professional service at the reception and restaurant. Great concierge service. Room service is perfect. Booking process should be better organized. Recreation staff is nice.

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8.4

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.6

"Delicious food"

Great dining experience and menu, excellent desserts and fruits.

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7.5

"Great room"

Tidy rooms with nice views but outdated with inadequate A/C. Large rooms with great beds and okay-sized bathrooms. Standard TV's and decent balconies. Shower can be a problem.

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5.9

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices. Internet is affordable.

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5.7

"Standard bar"

Standard bar.

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4.1

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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4.0

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.5

"Fantastic service"

Friendly service with great management and waitstaff. Great, professional service from reception and housekeeping. Great concierge service. Room service is perfect.

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9.4

"Great location"

Well-located, although unfortunately the parking isn't easy. Great shopping and the beach nearby.

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8.5

"Tasty breakfast"

Tasty breakfast.

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7.6

"Delicious food"

Delicious food.

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7.5

"Great room"

Alright beds in clean rooms, and a decent balcony with a great view. Old rooms with lacking maintenance, furnishings, and bathroom cleanliness. Large rooms with standard TV's. Shower can be a problem.

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5.5

"Fairly good value for money"

Fairly good value for money. Internet is affordable.

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4.0

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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3.5

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.4

"Great location"

Well-located, although unfortunately the parking isn't easy. Great nearby restaurants, bars, and shopping right by beach.

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9.0

"Fantastic service"

Friendly service with great management and waitstaff. Great, professional service from reception and housekeeping.

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8.3

"Tasty breakfast"

Tasty breakfast.

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6.8

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Luxurious Hotel. Entrance area is ok. Stylish hotel.

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6.6

"Ordinary pool"

Ordinary pool.

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6.6

"Room is all right"

Room cleanliness is acceptable. Typical balconies, but charming views and cozy beds in sizable rooms. Old rooms with lacking maintenance, furnishings, and bathroom cleanliness. Shower can be a problem.

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5.5

"Fairly good value for money"

Fairly good value for money. Internet is affordable.

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4.4

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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3.7

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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9.3

"Great location"

Great location.

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8.9

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.3

"Tasty breakfast"

Tasty breakfast.

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8.0

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Bathroom could be optimized. Shower can be a problem.

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6.2

"Fairly good value for money"

Fairly good value for money.

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