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81 Surf Parade , 4218, Broadbeach, Australia

Review Score

Based on 10624 reviews

heart

8.5

Location

9.2

1138 reviews

Service

9.1

4139 reviews

Breakfast

7.9

709 reviews

Room

7.3

3619 reviews

Food

7.3

882 reviews

Vibe

6.5

813 reviews

Value for money

5.6

517 reviews

WiFi

4.8

149 reviews

Wellness Area

4.1

107 reviews

100% Verified Real Reviews

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9.2

"Great location"

Good location, close to public transport. Excellent location with good bars, restaurants, shopping and beaches nearby. Pricey, inconvenient parking. Reasonably accessible by car. Close to business sites.

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9.1

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Great concierge service. Average restaurant service. Room service is perfect. Booking process is sufficient. Good management and laundry service. Service at the pool/beach should be improved. Recreation staff is nice. Great valet service. Hotel security is ok. Good shuttle service.

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7.9

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.3

"Great room"

Rooms are big and clean with excellent views, but lacking in maintenance. Beds and kitchenettes are so-so. Mediocre sized, poorly cleaned bathrooms. Old rooms, with unsatisfactory minibars. air conditioning and TV's. Shower can be a problem. Adequate balcony.

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7.3

"Delicious food"

Dining experience is alright - relatively tidy with good food. Great menu but subpar snacks. Great desserts but pork dishes were not highly recommended. Food is relatively good value, and side dishes are of average quality. No good fish & seafood. Untasty beef dishes & steak. Vegetables are average.

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6.5

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel. Entrance area is ok. Hotel is relatively luxurious. Good for business people. Good choice for a city trip. Nice for romantic trips.

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5.6

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices. Internet is affordable. Normally priced food. Affordable beverage prices.

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4.8

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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4.1

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.1

"Great location"

Great location. Great nearby restaurants, bars, and shopping right by beach. Pricey, inconvenient parking.

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8.5

"Fantastic service"

Efficient, friendly service with a nice reception. Room service is perfect.

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7.6

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.8

"Comfortable"

Spacious, moderately comfortable rooms with excellent beds, but noise problems.

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6.7

"Room is all right"

Mediocre, outdated, and poorly-maintained rooms with subpar bathrooms. Clean, spacious rooms, comfortable beds, and good views. Shower can be a problem.

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5.5

"Fairly good value for money"

Fairly good value for money. Internet is affordable. Acceptable breakfast prices.

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5.1

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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9.3

"Great location"

Great location near lots of shopping.

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8.7

"Fantastic service"

Friendly service.

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7.9

"Tasty breakfast"

Tasty breakfast.

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6.7

"Room is all right"

OK rooms, though old with poor bathrooms. Amply-sized rooms with excellent beds and superb views.

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6.5

"Comfortable"

Decently comfortable, spacious rooms with great beds.

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6.5

"Decent vibe"

Decent vibe. Hotel could use some updating.

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5.4

"Fairly good value for money"

Fairly good value for money.

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4.6

"Complaints about WiFi"

Wifi quality could be improved.

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9.2

"Great location"

Great location.

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9.1

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.6

"Tasty breakfast"

Tasty breakfast.

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7.4

"Great room"

Great rooms, with comfortable beds and lovely views. Fairly clean rooms, but inadequate bathrooms.

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6.9

"Comfortable"

Relatively comfortable, with good beds.

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5.2

"Fairly good value for money"

Fairly good value for money.

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9.3

"Great location"

Great location.

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8.8

"Fantastic service"

Fantastic service.

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