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81 Surf Parade , 4218, Broadbeach, Australia

Review Score

Based on 10950 reviews

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8.5

Location

9.2

1278 reviews

Service

9.0

4165 reviews

Breakfast

8.2

812 reviews

Room

7.9

3591 reviews

Food

7.3

951 reviews

WiFi

6.4

130 reviews

Value for money

5.7

560 reviews

Wellness Area

3.6

146 reviews

100% Verified Real Reviews

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9.2

"Great location"

Good location, close to public transport. Great shopping at the nearby city centre, and close to the beach. Accessible by car, but parking is costly. Excellent sightseeing, restaurants and bars nearby. Close to business sites.

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9.0

"Fantastic service"

Friendly service with great management and waitstaff. Great, professional service from reception and housekeeping. Great concierge service. Room service is perfect. Booking process is sufficient. Service at the pool/beach should be improved. Recreation staff is nice. Good shuttle service. Hotel security can be an issue. Great valet service.

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8.2

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.9

"Great room"

Okay beds and somewhat clean, big rooms with excellent views. Bathrooms are dirty and rooms in need of maintenance. Outdated rooms with poor kitchenettes, minibars and A/C. Standard TV's and decent balconies. Shower can be a problem.

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7.3

"Delicious food"

Great dining experience and menu, excellent desserts and fruits. Food is relatively good value, and side dishes are of average quality. Untasty pork dishes and an insufficiently clean dining area. Bad snacks. Untasty beef dishes & steak. No good fish & seafood. Vegetables are average. Poor vegetarian & vegan dishes.

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6.4

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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5.7

"Fairly good value for money"

Fairly good value for money. Internet is affordable. Acceptable breakfast prices. Normally priced food. Beverages could be cheaper.

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3.6

"Wellness & sports facilities could be improved"

Wellness & sports facilities could use better cleaning. Fitness area can be optimized.

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9.1

"Great location"

Good location, close to public transport. Great nearby restaurants, bars, and shopping right by beach. Decent, but pricey, parking.

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8.8

"Fantastic service"

Generally friendly service, with decent bar service and excellent restaurant service. Great, professional service from reception and housekeeping. Great concierge service. Booking process is sufficient. Room service is perfect.

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8.4

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.8

"Great room"

Typical balconies, but charming views and cozy beds in sizable rooms. Rooms are acceptable, if run-down, and some complaints about bathroom cleanliness. Old rooms, with unsatisfactory minibars. air conditioning and TV's. Shower can be a problem.

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7.8

"Delicious food"

Great dining experience and menu, excellent desserts and fruits.

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5.5

"Fairly good value for money"

Fairly good value for money. Internet is affordable. Acceptable breakfast prices.

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4.7

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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3.9

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.3

"Great location"

Well-located, although unfortunately the parking isn't easy. Great nearby restaurants, bars, and shopping right by beach.

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9.1

"Fantastic service"

Friendly service with great management and waitstaff. Great, professional service from reception and housekeeping. Room service is average. Great concierge service.

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8.2

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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8.0

"Great room"

Large, clean rooms with wonderful views. Fine beds in old rooms. Bathrooms have cleanliness issues and A/C is lacking. Standard TV's and decent balconies. Shower can be a problem.

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7.6

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Hotel could use some updating. Entrance area is ok.

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7.5

"Delicious food"

Menu is excellent with tasty food.

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7.5

"Clean"

Rooms are clean, but bathrooms are not. Moderately clean hotel facilities.

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5.8

"Fairly good value for money"

Fairly good value for money. Internet is affordable. Acceptable breakfast prices.

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4.5

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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3.3

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.5

"Great location"

Good location, close to public transport. Great nearby restaurants, bars, and shopping right by beach. Decent, but pricey, parking.

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9.0

"Fantastic service"

Friendly service with great management and waitstaff. Great, professional service from reception and housekeeping. Great concierge service.

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8.8

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.7

"Great room"

Rooms are poorly-maintained, but big with comfortable beds. Old, mostly clean rooms with decent balconies but uncomfortable furniture. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem.

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5.9

"Fairly good value for money"

Fairly good value for money. Internet is affordable. Acceptable breakfast prices.

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4.8

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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3.7

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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9.0

"Fantastic service"

Efficient, friendly service with a nice reception. Room service is average.

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8.9

"Great location"

Great location.

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8.1

"Great room"

Clean, spacious rooms, comfortable beds, and good views.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.3

"Clean"

Clean rooms.

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5.5

"Fairly good value for money"

Fairly good value for money.

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