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81 Surf Parade , 4218, Broadbeach, Australia

Review Score

Based on 10784 reviews

heart

8.5

Service

9.0

4218 reviews

Location

9.0

1187 reviews

Breakfast

8.0

776 reviews

Food

7.3

913 reviews

Room

7.2

3674 reviews

Comfort

6.8

1245 reviews

Value for money

5.5

549 reviews

WiFi

3.9

143 reviews

Wellness Area

3.8

130 reviews

100% Verified Real Reviews

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9.0

"Fantastic service"

Great, friendly wait staff and housekeeping. Well-managed with a nice reception and professional service, particularly at the bar. Great concierge service. Room service is perfect. Booking process is sufficient. Service at the pool/beach should be improved. Recreation staff is nice. Good shuttle service. Great valet service. Hotel security is ok.

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9.0

"Great location"

Great location. Great shopping at the nearby city centre, and close to the beach. Pricey, inconvenient parking. Excellent sightseeing, restaurants and bars nearby. Close to public transport and the train. Reasonably accessible by car. Close to business sites.

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8.0

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.3

"Delicious food"

Great dining experience and menu, excellent desserts and fruits. Food is relatively good value, and side dishes are of average quality. Untasty pork dishes and an insufficiently clean dining area. No good fish & seafood. Untasty beef dishes & steak. Bad snacks. Tasteless vegetables.

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7.2

"Great room"

Rooms are tidy with excellent beds and great views from the balcony. Rooms are big, but old and lacking maintenance with subpar furniture. Guests complained about kitchenettes, minibars, TV's, and A/C. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem.

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6.8

"Comfortable"

Reasonably comfortable rooms, and okay bathroom size. Spacious rooms with nice beds, but with bad A/C and noise issues.

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5.5

"Fairly good value for money"

Fairly good value for money. Internet is affordable. Acceptable breakfast prices. Normally priced food. Affordable beverage prices.

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3.9

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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3.8

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.1

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Room service is perfect. Great concierge service.

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8.9

"Great location"

Great location. Great nearby restaurants, bars, and shopping right by beach. Pricey, inconvenient parking.

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7.8

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.6

"Clean"

Rooms are clean, but bathrooms are not.

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7.2

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Mediocre sized, poorly cleaned bathrooms. Outdated, poorly maintained rooms with insufficient A/C. Subpar furniture and balconies. Shower can be a problem.

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7.1

"Delicious food"

Menu is excellent with tasty food.

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5.6

"Ordinary amenities"

Mediocre building with old facilities.

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5.4

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices.

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4.1

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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3.8

"Complaints about WiFi"

Wifi quality could be improved.

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9.1

"Great location"

Great location.

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9.0

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Room service is perfect. Great concierge service.

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8.1

"Tasty breakfast"

Tasty breakfast.

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7.7

"Delicious food"

Delicious food.

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7.5

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel could use some updating. Stylish hotel. Entrance area is ok.

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7.5

"Great room"

Large, clean rooms with excellent beds. Outdated rooms and bathrooms not up to standard. Shower can be a problem.

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7.5

"Clean"

Clean rooms.

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5.4

"Fairly good value for money"

Fairly good value for money. Internet is affordable.

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4.0

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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3.3

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.1

"Fantastic service"

Efficient, friendly service with a nice reception.

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9.0

"Great location"

Well-located, although unfortunately the parking isn't easy. Great nearby restaurants, bars, and shopping right by beach.

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7.9

"Tasty breakfast"

Tasty breakfast.

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7.2

"Great room"

Medium sized, clean rooms with lovely views and comfortable beds. Outdated, insufficiently maintained rooms with poorly rated bathrooms.

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7.1

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel could use some updating.

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6.7

"Ordinary pool"

Ordinary pool.

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5.5

"Fairly good value for money"

Fairly good value for money.

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3.7

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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3.6

"Complaints about WiFi"

Wifi quality could be improved.

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9.0

"Great location"

Great location.

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8.9

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.7

"Great room"

Tidy rooms with great beds and lovely views, but bathrooms are poor.

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6.9

"Food is all right"

Food is all right.

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5.3

"Fairly good value for money"

Fairly good value for money.

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