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Alter Wall 40 , 20457, Hamburg, Germany

Review Score

Based on 5038 reviews

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8.6

Location

9.3

800 reviews

Service

8.4

736 reviews

Pool

8.3

66 reviews

Breakfast

7.8

513 reviews

Wellness Area

7.0

254 reviews

Room

7.0

918 reviews

Comfort

6.8

531 reviews

WiFi

4.4

60 reviews

Value for money

2.4

243 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Close to public transport and the train.

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8.4

"Fantastic service"

Friendly service overall, with especially great housekeeping and bar service. Restaurant service, general service professionalism and management levels are average. Reception is all right. Room service could have been improved. Great concierge service.

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8.3

"Great pool"

Great pool.

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7.8

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.0

"Great wellness & sports facilities"

Great for wellness, with a decent fitness area. Sauna not so nice. Moderately clean wellness & sports facilities.

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7.0

"Great room"

Rooms are okay but insufficiently maintained. Very new rooms with excellent beds. Bathrooms are large but with substandard cleaning. A/C and TV are subpar. Shower was ok. Kitchenettes and minibars are as expected.

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6.8

"Comfortable"

Rooms are of average size, not too noisy, and comfortable enough. The beds are excellent and bathrooms are large, but the A/C is not great.

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4.4

"Complaints about WiFi"

Wifi quality could be improved.

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2.4

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Beverages could be cheaper.

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9.3

"Great location"

Great location. Near downtown with great sightseeing and shopping. Accessible by car, but parking is costly. Close to public transport and the train.

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8.5

"Fantastic service"

Friendly and moderately professional service, with okay reception and excellent housekeeping.

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8.3

"Great pool"

Great pool.

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7.7

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.0

"Great wellness & sports facilities"

Great for wellness, with a decent fitness area. Sauna not so nice. Wellness & sports facilities could use better cleaning.

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7.0

"Great room"

Rooms modern and clean enough with excellent beds and nice views. Decently sized rooms with okay kitchenettes. Large, so-so bathroom. Furniture was acceptable but rooms need maintenance with inadequate TV's and air conditioning. Shower was ok.

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6.3

"Quite clean"

Room cleanliness is acceptable. Clean hotel facilities. Wellness & sports facilities could use better cleaning.

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4.0

"Complaints about WiFi"

Wifi quality could be improved.

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2.2

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining.

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9.5

"Great location"

Near city centre in a great location. Hard to park, but close to public transport.

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8.3

"Great pool"

Great pool.

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8.2

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.4

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.1

"Rather comfortable"

Very comfortable with excellent beds and big bathrooms. Average sized rooms.

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7.0

"Great room"

Very new rooms with excellent beds. Rooms are okay but insufficiently maintained. Large, so-so bathroom. Shower was ok.

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6.9

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities. Sauna not so nice.

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4.6

"Complaints about WiFi"

Wifi quality could be improved.

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2.2

"Value for money could be better"

Value for money could be better. High priced breakfast.

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9.2

"Great location"

Near city centre in a great location. Hard to park, but close to public transport.

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8.2

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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8.1

"Great pool"

Great pool.

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7.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.2

"Great room"

Great beds, and new, mostly clean rooms. Rooms are neglected, although average in size with OK bathrooms.

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7.1

"Great wellness & sports facilities"

Great wellness & sports facilities.

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6.9

"Comfortable"

Average comfort, noise, and size, but wonderful beds.

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2.4

"Value for money could be better"

Value for money could be better. High priced breakfast.

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9.2

"Great location"

Near city centre in a great location.

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8.1

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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7.6

"Tasty breakfast"

Tasty breakfast.

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7.2

"Great wellness & sports facilities"

Great wellness & sports facilities.

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6.8

"Room is all right"

Excellent beds but only average cleanliness and furnishing. Bathrooms and room size are acceptable.

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4.6

"Complaints about WiFi"

Complaints about WiFi.

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3.2

"Value for money could be better"

Value for money could be better.

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