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Alter Wall 40 , 20457, Hamburg, Germany

Review Score

Based on 5028 reviews

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8.5

Location

9.1

926 reviews

Breakfast

8.2

665 reviews

Service

8.0

1102 reviews

Pool

7.5

82 reviews

Room

7.4

1272 reviews

Wellness Area

6.9

288 reviews

Comfort

6.6

697 reviews

WiFi

5.4

55 reviews

Value for money

3.3

288 reviews

100% Verified Real Reviews

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9.1

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Close to public transport and the train. Reasonably accessible by car.

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8.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.0

"Fantastic service"

Service is professional and friendly. Decent management, reception, and restaurant service. Average bar service and housekeeping. Room service is perfect. Great concierge service. Booking process is sufficient.

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7.5

"Great pool"

Great pool.

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7.4

"Great room"

Tidy, modern rooms with great beds and excellent views. Decently sized rooms, but poorly maintained. Bathrooms are large but with substandard cleaning. Substandard furniture, A/C, TV's and kitchenettes.

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6.9

"Sufficient wellness & sports facilities"

Moderately clean wellness & sports facilities. Sauna not so nice. Average fitness area.

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6.6

"Comfortable"

Rooms are of average size, not too noisy, and comfortable enough. The beds are excellent and bathrooms are large, but the A/C is not great.

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5.4

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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3.3

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet. Standard beverage prices.

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9.3

"Great location"

Great location. Near downtown with great sightseeing and shopping. Pricey, inconvenient parking. Close to public transport and the train.

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8.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.7

"Fantastic service"

Bar service and housekeeping generally good and friendly. General service, restaurant service and reception are decent. Room service is perfect.

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7.5

"Great pool"

Great pool.

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7.3

"Great room"

Tidy, modern rooms with great beds and excellent views. Room is decently sized but badly kept up, with poor furnishings. Bathrooms are large but with substandard cleaning. Shower was ok.

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7.1

"Great wellness & sports facilities"

Great wellness & sports facilities. Sauna not so nice.

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4.0

"Complaints about WiFi"

Wifi quality could be improved.

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3.1

"Value for money could be better"

Value for money could be better. High priced breakfast.

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9.3

"Great location"

Awesome location near city centre, but inconvenient parking.

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8.3

"Awesome vibe"

Awesome vibe. Modern Hotel. Friendly atmosphere. Stylish hotel.

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8.2

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.9

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.4

"Great pool"

Great pool.

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7.3

"Great room"

New rooms with excellent beds and wonderful views. Room and furniture are poorly maintained, but relatively clean and reasonably sized. Large, so-so bathroom.

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3.8

"Complaints about WiFi"

Complaints about WiFi.

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3.1

"Value for money could be better"

Value for money could be better. High priced breakfast.

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9.2

"Great location"

Near city centre in a great location. Hard to park, but close to public transport.

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8.0

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.7

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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7.5

"Great pool"

Great pool.

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7.2

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.2

"Great room"

New rooms with excellent beds and wonderful views. Bathrooms and room size are acceptable. Acceptably clean rooms, but needing maintenance with bad furniture. Shower can be a problem.

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3.2

"Value for money could be better"

Value for money could be better. High priced breakfast.

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8.8

"Great location"

Great location.

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8.2

"Tasty breakfast"

Tasty breakfast.

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7.1

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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6.6

"Room is all right"

Clean rooms of a decent size with standard bathrooms. Poorly-maintained rooms with subpar TVs.

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5.7

"Comfortable"

Rooms are of average size, not too noisy, and comfortable enough.

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3.8

"Value for money could be better"

Value for money could be better.

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