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Sofitel Hamburg Alter Wall

  • hotel stars
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Alter Wall 40 , 20457, Hamburg, Germany

Review score

Based on 3244 hotel review

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8.7

Location

9.3

788 reviews

Service

8.6

742 reviews

Pool

7.7

70 reviews

Breakfast

7.6

487 reviews

Wellness Area

7.1

253 reviews

Comfort

6.8

529 reviews

Room

6.8

911 reviews

WiFi

3.3

59 reviews

Value for money

2.7

234 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Close to public transport and the train.

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8.6

"Fantastic service"

Friendly and professional service, with outstanding housekeepers and bar staff. Decent management, reception, and restaurant service. Room service is perfect. Great concierge service.

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7.7

"Great pool"

Great pool.

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7.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.1

"Great wellness & sports facilities"

Awesome wellness and fitness areas. Sauna not so nice. Moderately clean wellness & sports facilities.

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6.8

"Comfortable"

Rooms are of average size, not too noisy, and comfortable enough. Comfortable beds and spacious bathrooms.

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6.8

"Room is all right"

Rooms are of average size, and moderately well-maintained, with nice beds. Bathrooms are large but with substandard cleaning. Modern rooms with great furniture and nice views. Poorly-maintained rooms with subpar TVs. Shower was ok. Kitchenettes and minibars are as expected.

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3.3

"WiFi system needs upgrading"

Wifi quality could be improved. Free internet.

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2.7

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet.

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9.1

"Great location"

Good location, close to public transport. Near downtown with great sightseeing and shopping. Accessible by car, but parking is costly.

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8.5

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception. Great concierge service.

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7.7

"Great pool"

Great pool.

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7.5

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.0

"Great room"

Rooms are mostly clean but with subpar maintenance, and A/C is poor. New rooms with excellent beds and wonderful views. Bathrooms are large but with substandard cleaning. Decently sized rooms with okay kitchenettes.

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6.9

"Sufficient wellness & sports facilities"

Moderately clean wellness & sports facilities. Sauna not so nice. Good fitness area.

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6.4

"Quite clean"

Moderately clean wellness & sports facilities. Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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3.0

"WiFi system needs upgrading"

Wifi quality could be improved.

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2.4

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining.

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9.4

"Great location"

Near city centre in a great location. Hard to park, but close to public transport.

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8.3

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.8

"Great pool"

Great pool.

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7.4

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.9

"Comfortable"

Somewhat comfortable and acceptably sized rooms. Comfortable beds and spacious bathrooms.

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6.7

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities. Sauna not so nice.

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6.5

"Room is all right"

Rooms are okay but insufficiently maintained. Very new rooms with excellent beds. Large, so-so bathroom. Shower was ok.

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6.5

"Quite clean"

Room cleanliness is acceptable.

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3.7

"WiFi system needs upgrading"

Wifi quality could be improved.

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2.4

"Value for money could be better"

Value for money could be better. High priced breakfast.

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9.2

"Great location"

Good location, close to public transport. Near to the city centre with good shopping options nearby. Parking is rare.

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8.1

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.6

"Great pool"

Great pool.

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7.5

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.2

"Great room"

Up-to-date rooms with lovely rooms, furnishings and beds. Clean enough but poorly maintained rooms with decent bathrooms. Average sized rooms.

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7.0

"Great wellness & sports facilities"

Sufficient wellness & sports facilities.

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2.6

"Value for money could be better"

Value for money could be better. High priced breakfast.

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9.2

"Great location"

Near city centre in a great location.

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8.5

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Modern Hotel.

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8.4

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.5

"Tasty breakfast"

Tasty breakfast.

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7.2

"Great wellness & sports facilities"

Great wellness & sports facilities.

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6.7

"Room is all right"

Fine room size and cleanliness. Nice beds and lovely furniture. Bathroom is ok.

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6.5

"Quite clean"

Room cleanliness is acceptable.

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3.4

"Value for money could be better"

Value for money could be better.

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3.3

"WiFi system needs upgrading"

Wifi quality could be improved.

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