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Alter Wall 40 , 20457, Hamburg, Germany

Review Score

Based on 4976 reviews

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8.6

Location

9.2

928 reviews

Breakfast

8.1

649 reviews

Pool

8.0

79 reviews

Service

8.0

1171 reviews

Comfort

6.8

672 reviews

Wellness Area

6.8

311 reviews

Room

6.6

1286 reviews

WiFi

3.4

67 reviews

Value for money

3.3

291 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Close to public transport and the train.

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8.1

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.0

"Great pool"

Great pool.

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8.0

"Fantastic service"

Great management and friendly, professional staff. Reception, housekeeping and restaurant service were adequate. Room service is average. Great concierge service. Bar service is acceptable. Booking process should be better organized.

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6.8

"Comfortable"

Rooms are of average size, not too noisy, and comfortable enough. The beds are excellent and bathrooms are large, but the A/C is not great.

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6.8

"Sufficient wellness & sports facilities"

Average wellness and fitness area. Sauna not so nice. Clean wellness & sports facilities.

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6.6

"Room is all right"

Decently sized rooms with okay minibars. Modern, clean rooms with good beds, but A/C is substandard. Rooms lacking maintenance, with poor quality kitchenettes, furniture and TV's. Decently-clean rooms with spacious bathrooms. Shower can be a problem.

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3.4

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.3

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet. Beverages could be cheaper.

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9.3

"Great location"

Great location. Near downtown with great sightseeing and shopping. Accessible by car, but parking is costly. Close to public transport and the train.

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8.2

"Great pool"

Great pool.

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8.2

"Fantastic service"

Service is professional and friendly. Reception, housekeeping and restaurant service were adequate. Great concierge service.

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7.8

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.1

"Great wellness & sports facilities"

Clean wellness & sports facilities. Sauna not so nice. Average fitness area.

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6.6

"Room is all right"

Rooms are fairly clean, though poorly-maintained. Rooms are new, with large bathrooms, comfortable beds and lovely views. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

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3.5

"Complaints about WiFi"

Wifi quality could be improved.

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2.8

"Value for money could be better"

Value for money could be better. High priced breakfast.

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9.3

"Great location"

Near city centre in a great location. Hard to park, but close to public transport.

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8.1

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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8.0

"Great pool"

Great pool.

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7.7

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.4

"Rather comfortable"

Very comfortable with excellent beds and big bathrooms. Average noise and size.

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7.3

"Great room"

Very new rooms with excellent beds. Room and furniture are poorly maintained, but relatively clean and reasonably sized. Large, so-so bathroom. Shower can be a problem.

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6.7

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities. Sauna not so nice.

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3.7

"Complaints about WiFi"

Wifi quality could be improved.

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3.3

"Value for money could be better"

Value for money could be better. High priced breakfast.

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9.2

"Great location"

Near city centre in a great location. Hard to park, but close to public transport.

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7.8

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.8

"Great pool"

Great pool.

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7.2

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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6.9

"Standard bar"

Standard bar.

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6.7

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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6.4

"Room is all right"

Room and furniture are poorly maintained, but relatively clean and reasonably sized. Very new rooms with excellent beds. Bathroom is ok.

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3.1

"Value for money could be better"

Value for money could be better. High priced breakfast.

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8.9

"Great location"

Awesome location near city centre, but inconvenient parking.

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8.1

"Tasty breakfast"

Tasty breakfast.

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7.1

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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5.7

"Comfortable"

Average sized rooms with typical beds, noise and comfort levels.

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5.5

"Room is all right"

Decent bathrooms and beds in average sized rooms. Tidy rooms, but in need of better maintenance. TV's and furniture not great.

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3.7

"Value for money could be better"

Value for money could be better.

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3.5

"Complaints about WiFi"

Complaints about WiFi.

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