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Sofitel Melbourne on Collins

  • hotel stars
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25 Collins Street , 3000, Melbourne, Australia

Review score

Based on 2805 hotel review

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8.9

Location

9.7

541 reviews

Service

9.1

806 reviews

Food

8.3

215 reviews

Amenities

8.0

256 reviews

Comfort

7.8

493 reviews

Room

7.8

1046 reviews

Breakfast

7.3

135 reviews

Bar and Beverages

7.0

65 reviews

Value for money

5.5

236 reviews

WiFi

4.6

138 reviews

100% Verified Real Reviews

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9.7

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Good accessibility by car. Parking should be cheaper.

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9.1

"Fantastic service"

Generally friendly service, with decent bar service and excellent restaurant service. Great, professional service from reception and housekeeping. Great concierge service. Room service is perfect. Management should be more attentive. Booking process is sufficient.

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8.3

"Delicious food"

Great food, especially desserts, but pricey. Great menu with excellent sides.

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8.0

"Great amenities"

Great hotel grounds and outdoor sports facilities. Well-equipped conference area and lovely hotel grounds. Great entrance area, but outdated facilities.

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7.8

"Rather comfortable"

Large, comfortable rooms with great beds and moderate A/C. Average noise level with mediocre sized bathrooms.

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7.8

"Great room"

Huge rooms with wonderful beds and views, but insufficiently kept up. Bathrooms are moderately-sized, but substandard. Moderately tidy rooms, with average A/C. Out-of-date rooms with complaints about the furniture, minibars, and TVs.

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7.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.0

"Bar is awesome"

Bar is alright with good drinks. Bar service is acceptable.

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5.5

"Fairly good value for money"

Fairly good value for money. Internet is affordable. Pricey breakfast and dining.

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4.6

"WiFi system needs upgrading"

Wifi quality could be improved. Internet is affordable.

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9.8

"Great location"

Good location, close to public transport. Good shopping and sightseeing.

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9.1

"Fantastic service"

Efficient, friendly service with a nice reception. Room service is perfect. Great concierge service. Bar service is acceptable.

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8.3

"Rather comfortable"

Tranquil, comfortable rooms with great beds and amply-sized bathrooms.

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7.6

"Great room"

Great rooms, with comfortable beds and lovely views. Bathrooms are moderately-sized, but substandard. Rooms are clean enough, but old with subpar furniture. Badly maintained rooms with subpar minibars and TVs. Shower can be a problem.

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7.1

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.4

"Standard bar"

Bar is alright with good drinks. Bar service is acceptable.

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5.2

"Fairly good value for money"

Fairly good value for money. Internet is affordable. High priced breakfast.

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4.4

"WiFi system needs upgrading"

Wifi quality could be improved. Internet is affordable.

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9.7

"Great location"

Great location near lots of shopping.

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9.1

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.5

"Delicious food"

Delicious food.

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7.4

"Great room"

Great rooms, with comfortable beds and lovely views. Medium sized, yet old rooms with poorly rated bathrooms.

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7.3

"Tasty breakfast"

Tasty breakfast.

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7.3

"Rather comfortable"

Very comfortable stay with great beds, and acceptable rooms.

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5.5

"Fairly good value for money"

Fairly good value for money. Internet is affordable.

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4.7

"WiFi system needs upgrading"

Wifi quality could be improved. Internet is affordable.

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9.6

"Great location"

Great location.

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9.0

"Fantastic service"

Friendly service and great reception.

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7.5

"Great room"

Great rooms, with comfortable beds and lovely views. Medium sized, yet old rooms with poorly rated bathrooms.

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7.4

"Tasty breakfast"

Tasty breakfast.

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7.4

"Rather comfortable"

Very comfortable stay with great beds, and acceptable rooms.

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5.6

"Fairly good value for money"

Fairly good value for money.

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4.7

"WiFi system needs upgrading"

Wifi quality could be improved.

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9.8

"Great location"

Great location.

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8.8

"Fantastic service"

Friendly service.

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8.3

"Great amenities"

Nice building.

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7.9

"Great room"

Spacious rooms with excellent views.

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5.3

"Fairly good value for money"

Fairly good value for money. Internet is affordable.

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4.4

"WiFi system needs upgrading"

WiFi isn't great although it's reasonably priced.

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