cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

25 Collins Street , 3000, Melbourne, Australia

Review Score

Based on 18986 reviews

heart

8.8

Location

9.5

1670 reviews

Service

9.1

7343 reviews

Breakfast

7.8

923 reviews

Amenities

7.7

1459 reviews

Food

7.6

1460 reviews

Room

7.5

6776 reviews

Bar and Beverages

7.2

372 reviews

Value for money

6.0

1052 reviews

WiFi

2.9

585 reviews

100% Verified Real Reviews

grey circle

9.5

"Great location"

Great location, close to the train station. Central location with great sightseeing, dining out and shopping. So-so car access and parking. Parking should be cheaper.

grey circle

9.1

"Fantastic service"

Friendly service with great management and waitstaff. Great, professional service from reception and housekeeping. Room service is perfect. Great concierge service. Booking process should be better organized. Great valet service. Recreation staff is nice. Great hotel security. Good shuttle service.

grey circle

7.8

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

grey circle

7.7

"Great amenities"

Facilities are outdated, but outdoor sports facilities are top-notch. Great buildings with nice entrance area and conference rooms. Architecture not so nice. Elevator in need of updating. Smoking area is not nice. Handicap accessible facilities are all right.

grey circle

7.6

"Delicious food"

Varied menu containing delicious food and snacks. Okay dining experience with acceptable prices. Good fish and seafood, and decent side dishes. Beef dishes & steaks are all right. Pork dishes are adequate. Bad lamb dishes. Salads are not good. Average vegetarian & vegan dishes.

grey circle

7.5

"Great room"

Views are great and rooms are clean. Small rooms and poorly cleaned bathrooms. Outdated rooms with substandard TVs, kitchenettes and furnishings. Poorly-maintained rooms with inadequate A/C and bad minibars. Shower can be a problem.

grey circle

7.2

"Bar is awesome"

Great, affordable bar with good drinks.

grey circle

6.0

"Fairly good value for money"

Fairly good value for money. Internet is affordable. Acceptable breakfast prices. Normally priced food. Affordable beverage prices.

grey circle

2.9

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

grey circle

9.5

"Great location"

Well-located, although unfortunately the parking isn't easy. Good shopping and sightseeing.

grey circle

9.2

"Fantastic service"

Friendly service, especially in the restaurant. Service is professional, especially at the bar, and reception is top-notch. Room service is perfect. Great concierge service.

grey circle

7.5

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Mediocre sized, poorly cleaned bathrooms. Inadequate minibars in older, poorly-maintained rooms. TV's and furniture not great. Shower can be a problem.

grey circle

7.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

grey circle

6.9

"Standard bar"

Bar is alright with good drinks. Good bar service.

grey circle

6.0

"Fairly good value for money"

Fairly good value for money. Internet is affordable. High priced breakfast.

grey circle

3.1

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

grey circle

9.7

"Great location"

Great location.

grey circle

9.1

"Fantastic service"

Efficient, friendly service with a nice reception.

grey circle

7.9

"Delicious food"

Delicious food.

grey circle

7.6

"Tasty breakfast"

Tasty breakfast.

grey circle

7.1

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Outdated, insufficiently maintained rooms with poorly rated bathrooms.

grey circle

5.8

"Fairly good value for money"

Fairly good value for money.

grey circle

2.5

"Complaints about WiFi"

Complaints about WiFi.

grey circle

9.6

"Great location"

Great location. Good shopping and sightseeing.

grey circle

8.6

"Fantastic service"

Efficient, friendly service with a nice reception. Room service is perfect.

grey circle

8.0

"Tasty breakfast"

Tasty breakfast.

grey circle

7.6

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Outdated rooms and bathrooms not up to standard.

grey circle

7.6

"Delicious food"

Delicious food.

grey circle

5.8

"Fairly good value for money"

Fairly good value for money. Internet is affordable.

grey circle

2.9

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

grey circle

9.5

"Great location"

Great location.

grey circle

9.1

"Fantastic service"

Efficient, friendly service with a nice reception.

grey circle

7.6

"Great room"

Amply-sized rooms with excellent beds and superb views. Outdated rooms and bathrooms not up to standard.

grey circle

7.5

"Tasty breakfast"

Tasty breakfast.

grey circle

6.1

"Fairly good value for money"

Fairly good value for money. Internet is affordable.

grey circle

3.1

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

Upload your photos

Browse Sofitel Melbourne on Collins traveller photo gallery

Photos from travellers