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25 Collins Street , 3000, Melbourne, Australia

Review Score

Based on 3027 reviews

heart

9.0

Location

9.7

568 reviews

Service

9.1

911 reviews

Amenities

8.1

275 reviews

Food

8.0

251 reviews

Room

7.9

1140 reviews

Comfort

7.8

518 reviews

Breakfast

7.6

149 reviews

Vibe

7.5

274 reviews

Bar and Beverages

7.0

72 reviews

Value for money

5.5

249 reviews

WiFi

4.5

149 reviews

100% Verified Real Reviews

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9.7

"Great location"

Great location, close to the train station. Central location with great sightseeing, dining out and shopping. Decent, but pricey, parking.

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9.1

"Fantastic service"

Generally friendly service, with decent bar service and excellent restaurant service. Great, professional service from reception and housekeeping. Room service is average. Great concierge service. Booking process should be better organized. Recreation staff is nice. Management should be more attentive.

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8.1

"Great amenities"

Facilities are outdated, but outdoor sports facilities are top-notch. Great buildings with nice entrance area and conference rooms. Hotel grounds are ok.

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8.0

"Delicious food"

Great dining experience, with a good menu, side dishes, desserts, and fruits. Food is a bit overpriced.

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7.9

"Great room"

Great rooms, with comfortable beds and lovely views. Acceptably sized, old rooms, decently cleaned but with poor furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Poorly rated televisions and only decent air conditioning.

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7.8

"Rather comfortable"

Very comfortable stay with great beds, and acceptable rooms. Small bathrooms and okay A/C.

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7.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.5

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel could use some updating. Stylish hotel. Luxurious Hotel. Pleasant entrance area. Nice for romantic trips. Luxury hotel. Good choice for a city trip.

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7.0

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Bar service is acceptable.

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5.5

"Fairly good value for money"

Fairly good value for money. Internet is affordable. Pricey breakfast and dining.

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4.5

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.7

"Great location"

Great location with good parking availability. Good shopping and sightseeing.

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9.0

"Fantastic service"

Friendly and professional bar service and reception. Great concierge service. Room service is perfect.

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7.6

"Great room"

Amply-sized rooms with excellent beds and superb views. Rooms are small and furniture and TV's substandard. Old, poorly maintained, but acceptably clean rooms. Shower can be a problem.

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7.4

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.5

"Standard bar"

Bar is alright with good drinks. Good bar service.

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5.2

"Fairly good value for money"

Fairly good value for money. Internet is affordable. High priced breakfast.

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4.4

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.7

"Great location"

Great location near lots of shopping.

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9.0

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.2

"Delicious food"

Delicious food.

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7.6

"Tasty breakfast"

Tasty breakfast.

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7.4

"Great room"

Great rooms, with comfortable beds and lovely views. Medium sized, yet old rooms with poorly rated bathrooms.

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7.1

"Rather comfortable"

Very comfortable stay with great beds, and acceptable rooms.

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5.5

"Fairly good value for money"

Fairly good value for money. Internet is affordable.

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4.8

"Pool should be renewed"

Pool should be renewed.

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4.6

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.6

"Great location"

Great location.

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9.0

"Fantastic service"

Friendly service and great reception.

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7.6

"Great room"

Great rooms, with comfortable beds and lovely views. Medium sized, yet old rooms with poorly rated bathrooms.

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7.4

"Tasty breakfast"

Tasty breakfast.

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7.4

"Rather comfortable"

Average size, comfortable rooms with particularly comfy beds.

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5.6

"Fairly good value for money"

Fairly good value for money.

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4.6

"Pool should be renewed"

Pool should be renewed.

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4.5

"Complaints about WiFi"

Wifi quality could be improved.

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9.8

"Great location"

Great location.

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8.7

"Fantastic service"

Friendly service.

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8.3

"Great amenities"

Nice building.

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8.0

"Great room"

Lovely rooms with pleasant views.

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7.3

"Awesome vibe"

Awesome vibe.

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5.3

"Fairly good value for money"

Fairly good value for money. Internet is affordable.

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4.3

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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