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Sofitel Shanghai Hyland

  • hotel stars
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505 Nanjing Road East , 200001, Shanghai, China

Review score

Based on 4635 hotel review

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8.6

Location

9.7

1824 reviews

Bar and Beverages

8.4

31 reviews

Breakfast

8.3

439 reviews

Food

7.9

310 reviews

Service

7.3

1078 reviews

Wellness Area

6.9

27 reviews

WiFi

6.9

50 reviews

Room

6.0

1227 reviews

Value for money

5.5

342 reviews

Comfort

4.2

576 reviews

100% Verified Real Reviews

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9.7

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking. Near public transport, airport, and train station.

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8.4

"Bar is awesome"

Nice bar with tasty alcoholic drinks.

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8.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.9

"Delicious food"

Great food, especially desserts and snacks. Pricey restaurant with a good menu but a poorly rated experience overall. Side dishes are all right.

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7.3

"Fantastic service"

Service is acceptably professional but very friendly, with decent reception and housekeeping. Poorly managed with subpar restaurant service. Great concierge service. Room service is perfect.

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6.9

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities. Good fitness area.

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6.9

"Regular internet service"

Average wifi quality. Free internet.

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6.0

"Room is all right"

Decent, clean rooms with great beds and awesome views. Poorly maintained, little room with inadequate air conditioners and televisions. Small rooms and poorly cleaned bathrooms. Shower was ok.

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5.5

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining. Free internet.

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4.2

"More comfort would be nice"

Problems with room size, comfort, and A/C. Excellent beds, decently quiet.

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9.5

"Great location"

Great location with good access by car. Good shopping and sightseeing. Close to public transport and the train.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.2

"Delicious food"

Delicious food.

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7.4

"Fantastic service"

Service is welcoming but the reception is subpar.

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6.4

"Regular internet service"

Average wifi quality.

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5.7

"Room is all right"

Clean, reasonable rooms. Poorly maintained, old, small rooms with poor bathrooms.

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3.5

"More comfort would be nice"

Small and uncomfortable rooms.

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9.6

"Great location"

Good location, close to public transport. Good shopping and sightseeing. Easy car access but inadequate parking.

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8.4

"Delicious food"

Food is great, especially the desserts.

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8.3

"Tasty breakfast"

Tasty breakfast.

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6.8

"Service is adequate"

Staff are kind and fairly professional, but reception was lacking.

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6.6

"Regular internet service"

Average wifi quality.

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5.3

"Room is all right"

Decent, clean rooms with great beds and awesome views. Old, small rooms with poor quality bathrooms and A/C. Shower was ok.

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3.5

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Excellent beds, decently quiet.

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9.6

"Great location"

Great location. Great sightseeing, restaurants and shopping nearby. Good car accessibility, and close to public transport.

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8.1

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.3

"Fantastic service"

Friendly service and great housekeeping, but so-so reception.

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7.0

"Good internet service"

Good internet service. Average wifi quality.

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6.7

"Room is all right"

Rooms are OK, but old and poorly maintained. Clean rooms with wonderful beds and stunning views. Poor A/C and furnishing, and room size is lacking. Shower was ok.

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5.4

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining.

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5.0

"Comfortable"

Relatively comfortable, with good beds. Small rooms and bathrooms with inadequate A/C.

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9.6

"Great location"

Good location, close to public transport. Great shopping nearby and good access by car.

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8.2

"Tasty breakfast"

Tasty breakfast.

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7.9

"Clean"

Clean rooms.

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7.3

"Fantastic service"

Service is welcoming but the reception is subpar. Great concierge service.

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6.9

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities. Good fitness area.

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6.7

"Regular internet service"

Average wifi quality.

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6.2

"Room is all right"

Decent, clean rooms with great beds and awesome views. Poorly-maintained, small, old rooms with inadequate A/C.

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5.4

"Fairly good value for money"

Fairly good value for money.

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5.1

"Comfortable"

Relatively comfortable, with good beds. Rooms are small with poor air conditioning.

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