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505 Nanjing Road East , 200001, Shanghai, China

Review Score

Based on 5907 reviews

heart

8.5

Location

9.5

1749 reviews

Bar and Beverages

7.8

67 reviews

Breakfast

7.7

502 reviews

Service

7.5

1479 reviews

Food

7.4

370 reviews

Room

6.0

1484 reviews

Value for money

5.6

329 reviews

WiFi

4.8

57 reviews

Comfort

4.5

648 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking. Near public transport, airport, and train station.

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7.8

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Good bar service.

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7.7

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.5

"Fantastic service"

Friendly service overall, with especially great housekeeping and bar service. Service at reception and in restaurant are okay. Concierge service is average. Room service is perfect. Hotel security can be an issue.

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7.4

"Delicious food"

Good menu, good food, desserts, fruits, and snacks. Poor dining experience, largely due to dirty a dining area and poor sides.

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6.0

"Room is all right"

Standard room overall with standard beds, although quite small with low rated minibars. Old rooms with poor furniture and A/C, but wonderful views. Poorly-maintained rooms with subpar TVs. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem.

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5.6

"Fairly good value for money"

Fairly good value for money. High priced breakfast. Free internet.

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4.8

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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4.5

"More comfort would be nice"

Guests complained about room size, comfort, beds, and A/C. Average noise level with mediocre sized bathrooms.

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9.4

"Great location"

Good location, close to public transport. Good shopping and sightseeing. Parking is rare.

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8.1

"Bar is awesome"

Bar is awesome.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.5

"Fantastic service"

Friendly and professional housekeepers. Service at reception and in restaurant are okay. Concierge service is average.

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5.7

"Fairly good value for money"

Fairly good value for money.

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5.4

"Room is all right"

Average, small but clean rooms with decent beds. Poorly maintained, outdated rooms with unclean bathrooms and inadequate A/C.

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3.5

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Okay beds and quiet enough rooms.

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9.7

"Great location"

Good location, close to public transport. Good shopping and sightseeing. Easy car access but inadequate parking.

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8.0

"Delicious food"

Great food, especially desserts and snacks.

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7.9

"Tasty breakfast"

Tasty breakfast.

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7.6

"Bar is awesome"

Bar is awesome.

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6.9

"Service is adequate"

Friendly service and acceptable reception.

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5.0

"Room is all right"

Beds are average but bathrooms could use better maintenance. Excellent views from old, small rooms with inadequate A/C. Shower can be a problem.

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3.9

"More comfort would be nice"

Guests complained about room size, comfort, beds, and A/C.

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9.4

"Great location"

Good location, close to public transport. Great sightseeing, restaurants and shopping nearby.

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8.0

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception.

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7.8

"Bar is awesome"

Nice bar with tasty alcoholic drinks.

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7.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.1

"Great room"

Clean rooms with great views and decent beds. Poorly maintained, old, small rooms with poor bathrooms.

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5.9

"Fairly good value for money"

Fairly good value for money. High priced breakfast. Normally priced food.

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4.6

"Complaints about WiFi"

Wifi quality could be improved.

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9.6

"Great location"

Good location, close to public transport. Great shopping nearby and good access by car.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.9

"Bar is awesome"

Bar is awesome.

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7.6

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished. Concierge service is average.

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6.5

"Room is all right"

Rooms are clean with great views and decent beds, but overall just okay. Small, outdated rooms in need of better maintenance.

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5.5

"Fairly good value for money"

Fairly good value for money.

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5.3

"Regular internet service"

Average wifi quality.

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4.9

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved. Good fitness area.

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