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61-101 Phillip Street , 2000, Sydney, Australia

Review Score

Based on 13722 reviews

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8.4

Location

9.3

1400 reviews

Service

8.7

5314 reviews

Vibe

7.9

1309 reviews

Breakfast

7.8

948 reviews

Bar and Beverages

7.7

358 reviews

Amenities

7.2

1078 reviews

Room

6.7

4198 reviews

Value for money

5.9

850 reviews

Comfort

5.5

1593 reviews

WiFi

4.2

174 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Close to public transport and the train.

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8.7

"Fantastic service"

Friendly service overall, but bar and restaurant service are so-so. Well-managed, with professional service and great housekeeping and reception. Great concierge service. Room service is average. Booking process should be better organized. Recreation staff is nice. Good shuttle service. Hotel security is ok.

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7.9

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel could use some updating. Pleasant entrance area. Stylish hotel. Luxurious Hotel. Luxury hotel. Great for a wellness holiday. Good for business people.

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7.8

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.7

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Bar service is acceptable. Standard beverage prices.

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7.2

"Great amenities"

Facilities are outdated, but outdoor sports facilities are top-notch. Great buildings with nice entrance area and conference rooms. Elevator in need of updating. Unspectacular architecture. Handicap accessible facilities can be a problem.

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6.7

"Room is all right"

Decent, clean rooms, so-so views, and comfortable beds. Small rooms and poorly cleaned bathrooms. Rooms are small and old with poor minibars and kitchenettes. Poorly-maintained rooms with subpar furniture and TVs. Shower can be a problem.

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5.9

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices. Normally priced food. Internet is affordable. Standard beverage prices.

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5.5

"Comfortable"

Relatively comfortable, with good beds. Complaints about size and noisiness in rooms and bathrooms.

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4.2

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.1

"Great location"

Great location. Near downtown with great sightseeing and shopping. Pricey, inconvenient parking.

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8.9

"Fantastic service"

Professional, friendly service, and great reception and management. Old, neglected rooms with uncomfortable beds, yet lovely views. Great concierge service. Room service is average. Booking process is sufficient. Housekeeping is satisfactory.

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8.6

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Pleasant entrance area. Hotel could use some updating. Luxurious Hotel.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.1

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Bar service is acceptable. Standard beverage prices.

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7.7

"Delicious food"

Great menu with excellent food, especially dessert. Okay dining experience with acceptable prices. Poorly reviewed side dishes but passable snacks.

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7.2

"Great room"

Great beds in clean and decently sized rooms. Small rooms and poorly cleaned bathrooms. Badly maintained rooms with subpar minibars and TVs. Outdated rooms with no views, poor A/C and furniture. Shower can be a problem.

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2.8

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.1

"Great location"

Great location with excellent sightseeing. Parking is rare.

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8.2

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Great concierge service. Room service is average. Old, neglected rooms with uncomfortable beds, yet lovely views. Booking process should be better organized.

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7.3

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.1

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel could use some updating. Stylish hotel. Pleasant entrance area. Luxurious Hotel.

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6.3

"Room is all right"

Tidy rooms, with alright views, and average beds. Poorly-maintained rooms with subpar furniture and TVs. Small rooms and poorly cleaned bathrooms. Small, old rooms with deficient A/C and minibars. Shower can be a problem.

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5.9

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices. Normally priced food. Internet is affordable.

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4.7

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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3.2

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.5

"Great location"

Great location with excellent sightseeing. Parking is rare.

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9.0

"Fantastic service"

Professional and friendly service and restaurant service. Management, housekeeping and reception are great. Great concierge service. Room service is average. Booking process is sufficient.

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8.4

"Tasty breakfast"

Tasty breakfast.

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7.8

"Delicious food"

Great menu with excellent food, especially dessert.

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7.8

"Great room"

Beds are awesome, rooms are clean and have decent views. Small, old rooms with substandard TVs. Smaller bathrooms, with poorly rated maintenance and minibars. Shower can be a problem.

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5.7

"Fairly good value for money"

Fairly good value for money.

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3.0

"Complaints about WiFi"

Complaints about WiFi.

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9.3

"Great location"

Great location with excellent sightseeing.

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8.6

"Fantastic service"

Efficient, friendly service with a nice reception. Great concierge service.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.4

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Hotel could use some updating.

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7.4

"Bar is awesome"

Bar is awesome.

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7.3

"Great room"

Rooms are spotless with comfy beds. Small rooms with below average bathrooms and poor maintenance.

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5.6

"Fairly good value for money"

Fairly good value for money.

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