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61-101 Phillip Street , 2000, Sydney, Australia

Review Score

Based on 13582 reviews

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8.5

Location

9.3

1405 reviews

Service

8.9

5237 reviews

Breakfast

7.9

967 reviews

Vibe

7.9

1310 reviews

Bar and Beverages

7.6

392 reviews

Room

6.8

4092 reviews

Value for money

6.0

827 reviews

Comfort

5.7

1569 reviews

WiFi

5.4

177 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Close to public transport and the train.

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8.9

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Great concierge service. Old, neglected rooms with uncomfortable beds, yet lovely views. Room service is average. Booking process should be better organized. Recreation staff is nice. Hotel security is ok.

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7.9

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.9

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel could use some updating. Pleasant entrance area. Stylish hotel. Luxurious Hotel. Luxury hotel. Great for a wellness holiday. Good for business people.

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7.6

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Bar service is acceptable. Standard beverage prices.

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6.8

"Room is all right"

Tidy rooms with excellent beds. Small, old, poorly-maintained rooms with no view. Small rooms and poorly cleaned bathrooms. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem. Subpar furniture and balconies.

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6.0

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices. Normally priced food. Internet is affordable. Standard beverage prices.

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5.7

"Comfortable"

Relatively comfortable, with good beds. Small rooms and bathrooms, with insufficient A/C and too much noise.

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5.4

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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9.2

"Great location"

Great location. Near downtown with great sightseeing and shopping. Pricey, inconvenient parking.

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9.0

"Fantastic service"

Friendly service overall, but bar and restaurant service are so-so. Well-managed, with professional service and great housekeeping and reception. Great concierge service. Room service is average. Booking process should be better organized.

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8.8

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Pleasant entrance area. Stylish hotel. Hotel could use some updating. Luxurious Hotel.

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8.5

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Bar service is acceptable.

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8.3

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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8.3

"Delicious food"

Great menu with excellent food, especially dessert. Snacks and dining are okay. Food is relatively good value, and side dishes are of average quality.

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8.1

"Great amenities"

Great conference area and nice entrance area. Great hotel grounds and buildings. Unspectacular architecture.

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7.5

"Great room"

Rooms are tidy and of average size. Small rooms and poorly cleaned bathrooms. Ill-maintained, older rooms with poorly reviewed balconies. Poor views, and A/C, TV and minibar are lacking. Shower can be a problem.

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4.3

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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9.3

"Great location"

Great location. Good shopping and sightseeing. Easy car access but inadequate parking.

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8.6

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Room service is average. Great concierge service. Decent waitstaff and management. Booking process should be better organized. Bar service is acceptable.

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6.7

"Breakfast is average"

Decent and moderately priced breakfast.

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6.4

"Room is all right"

Tidy rooms, with alright views, and average beds. Poorly-maintained rooms with subpar furniture and TVs. Small rooms and poorly cleaned bathrooms. Small, old rooms with deficient A/C and minibars. Shower can be a problem.

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5.7

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices. Normally priced food. Internet is affordable.

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5.0

"Comfortable"

Beds are decent and generally comfortable. Small rooms and bathrooms, with insufficient A/C and too much noise.

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3.6

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.5

"Great location"

Great location with excellent sightseeing. Parking is rare.

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9.3

"Fantastic service"

Professional and friendly service and restaurant service. Management, housekeeping and reception are great. Great concierge service. Room service is average. Booking process is sufficient.

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8.5

"Tasty breakfast"

Tasty breakfast.

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7.7

"Delicious food"

Well-varied menu with delicious food, nice desserts and a decent overall experience.

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7.5

"Bar is awesome"

Bar is awesome.

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7.3

"Great room"

Clean rooms. Small rooms and bathrooms, with poor quality minibars. Rooms are poorly maintained with complaints about TVs and views. Shower can be a problem.

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5.6

"Fairly good value for money"

Fairly good value for money.

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3.7

"Complaints about WiFi"

Complaints about WiFi.

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9.3

"Great location"

Great location with excellent sightseeing.

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8.9

"Fantastic service"

Efficient, friendly service with a nice reception. Great concierge service.

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8.2

"Tasty breakfast"

Tasty breakfast.

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7.6

"Bar is awesome"

Bar is awesome.

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7.5

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Hotel could use some updating.

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7.5

"Great room"

Rooms are spotless with comfy beds. Small rooms with below average bathrooms and poor maintenance.

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5.7

"Fairly good value for money"

Fairly good value for money.

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