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61-101 Phillip Street , 2000, Sydney, Australia

Review Score

Based on 13770 reviews

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8.3

Location

9.3

1326 reviews

Service

8.7

5381 reviews

Bar and Beverages

7.5

317 reviews

Breakfast

7.4

891 reviews

Room

6.7

4255 reviews

Comfort

5.6

1619 reviews

Value for money

5.6

855 reviews

WiFi

5.1

176 reviews

Pool

1.4

68 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Close to public transport and the train.

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8.7

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Great concierge service. Decent waitstaff and management. Room service could have been improved. Booking process should be better organized. Bar service is acceptable. Recreation staff is nice. Valet service could be better. Good shuttle service. Hotel security can be an issue.

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7.5

"Bar is awesome"

Great, affordable bar with good drinks. Bar service is acceptable.

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7.4

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.7

"Room is all right"

Rooms and balconies are ok but need maintenance. Small rooms and poorly cleaned bathrooms. Comfortable beds. Poor air conditioning and minibars in small rooms with no view. Outdated rooms with substandard TVs, kitchenettes and furnishings. Shower can be a problem.

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5.6

"Comfortable"

Relatively comfortable, with good beds. Small rooms and bathrooms, with insufficient A/C and too much noise.

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5.6

"Fairly good value for money"

Fairly good value for money. High priced breakfast. Normally priced food. Internet is affordable. Affordable beverage prices.

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5.1

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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1.4

"Pool should be renewed"

Pool should be renewed.

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9.3

"Great location"

Great location. Near downtown with great sightseeing and shopping. Decent, but pricey, parking.

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8.7

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Decent waitstaff and management. Great concierge service. Room service could have been improved. Booking process should be better organized. Bar service is acceptable.

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8.3

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Pleasant entrance area. Hotel could use some updating. Stylish hotel. Hotel is relatively luxurious.

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8.2

"Delicious food"

Affordable restaurant with a great menu and lovely food, particularly desserts. Okay side dishes and dining experience.

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8.1

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.0

"Bar is awesome"

Bar is awesome. Bar service is acceptable.

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7.1

"Great room"

Great, reasonably-sized rooms. Small rooms and poorly cleaned bathrooms. Decent balconies and reasonably clean rooms. Outdated rooms with no views, poor A/C and furniture. Badly maintained rooms with subpar minibars and TVs. Shower can be a problem.

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6.2

"Fairly good value for money"

Fairly good value for money. High priced breakfast. Affordable food. Internet is affordable.

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4.1

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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1.7

"Pool should be renewed"

Pool should be renewed.

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8.9

"Great location"

Well-located, although unfortunately the parking isn't easy.

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8.3

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Room service could have been improved. Great concierge service. Average restaurant service.

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7.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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5.9

"Room is all right"

Room could use updating; beds are alright. Small, poorly-maintained rooms with poor TV's. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Poorly rated A/C, minibars, and furniture.

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5.4

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

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4.6

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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3.7

"Complaints about WiFi"

Wifi quality could be improved.

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9.4

"Great location"

Great location with excellent sightseeing. Parking is rare.

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9.1

"Fantastic service"

Efficient, friendly service with a nice reception. Great concierge service. Room service is average. Booking process is sufficient.

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7.8

"Bar is awesome"

Bar is awesome.

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7.7

"Tasty breakfast"

Tasty breakfast.

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7.6

"Delicious food"

Menu is excellent with tasty food.

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7.2

"Great room"

Great room. Poor maintenance and small rooms and bathrooms. Old rooms with poor TVs and no views. Shower can be a problem.

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5.6

"Fairly good value for money"

Fairly good value for money.

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9.4

"Great location"

Great location with excellent sightseeing.

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8.7

"Fantastic service"

Efficient, friendly service with a nice reception. Great concierge service.

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7.6

"Tasty breakfast"

Tasty breakfast.

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7.0

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel could use some updating. Stylish hotel.

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6.9

"Room is all right"

Mediocre, small rooms and beds with badly rated bathrooms.

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5.4

"Fairly good value for money"

Fairly good value for money.

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