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Dorset Square 6, NW1 6QA, London, United Kingdom

Review Score

Based on 864 reviews

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5.1

Location

9.5

228 reviews

Service

5.6

185 reviews

Breakfast

4.2

59 reviews

Food

3.2

19 reviews

Cleanliness

2.4

165 reviews

WiFi

2.2

38 reviews

Vibe

2.1

70 reviews

Room

1.9

404 reviews

Amenities

1.3

97 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Close to public transport and the train. Central location with great sightseeing, dining out and shopping.

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5.6

"Service is adequate"

Friendly but unprofessional service, with complaints about reception and housekeeping staff. Hotel security can be an issue.

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4.2

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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3.2

"Food could be better"

Food could be better.

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2.4

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.2

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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2.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Atmosphere could be friendlier.

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1.9

"Room needs to be improved"

Rooms are old, poorly cleaned, and small. Small rooms and poorly cleaned bathrooms. Rooms not well-kept, with poor beds and furniture. Shower can be a problem. No views, TV's and A/C substandard.

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1.3

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating. Architecture not so nice.

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2.0

"Room needs to be improved"

Poor rooms and bathrooms.

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9.6

"Great location"

Great location.

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7.6

"Best value for money"

Best value for money.

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5.9

"Service is adequate"

Service is average, but very friendly.

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3.0

"More comfort would be nice"

More comfort would be nice.

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2.3

"Room needs to be improved"

Room needs to be improved.

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1.6

"Room needs to be improved"

Poor rooms and bathrooms.

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