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Dorset Square 6, NW1 6QA, London, United Kingdom

Review Score

Based on 957 reviews

heart

5.0

Location

9.5

230 reviews

Service

5.3

195 reviews

Breakfast

3.6

59 reviews

Vibe

2.6

80 reviews

WiFi

2.3

44 reviews

Cleanliness

2.1

187 reviews

Room

1.9

447 reviews

100% Verified Real Reviews

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9.5

"Great location"

Good location, but hard to reach by car. Close to public transport and the train. Great sightseeing, restaurants and shopping nearby.

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5.3

"Service is adequate"

Friendly but only somewhat professional service with okay reception and poor housekeeping. Hotel security can be an issue.

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3.6

"Breakfast can be improved"

Breakfast can be improved.

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2.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish. Entrance area is not particularly attractive. Atmosphere could be friendlier.

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2.3

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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2.1

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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1.9

"Room needs to be improved"

Deficient A/C and not very comfortable beds in old, unclean rooms. Small rooms and poorly cleaned bathrooms. Guests complain about maintenance, furnishing, TV's, and views. Shower can be a problem.

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9.5

"Great location"

Great location.

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5.7

"Service is adequate"

Service is average, but very friendly.

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3.4

"More comfort would be nice"

More comfort would be nice.

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2.3

"Room needs to be improved"

Room needs to be improved.

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1.9

"Room needs to be improved"

Poor rooms and bathrooms.

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2.0

"Room needs to be improved"

Room needs to be improved.

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