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Dorset Square 6, NW1 6QA, London, United Kingdom

Review Score

Based on 1160 reviews

heart

5.1

Location

9.6

275 reviews

Service

4.2

235 reviews

Breakfast

2.7

68 reviews

Comfort

2.7

274 reviews

Vibe

2.3

91 reviews

Room

2.2

554 reviews

Cleanliness

1.9

235 reviews

WiFi

1.8

58 reviews

Amenities

1.0

132 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location somewhat accessible by car. Close to public transport and the train. Central location with great sightseeing, dining out and shopping.

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4.2

"Service could be improved"

Friendly but unprofessional service, with complaints about reception and housekeeping staff. Hotel security can be an issue.

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2.7

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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2.7

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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2.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Atmosphere could be friendlier. Hotel is fairly plain.

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2.2

"Room needs to be improved"

Rooms are old, poorly cleaned, and small. Small rooms and poorly cleaned bathrooms. Rooms not well-kept, with poor beds and furniture. No views, TV's and A/C substandard. Shower can be a problem.

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1.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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1.8

"Complaints about WiFi"

Wifi quality could be improved.

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1.0

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice.

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2.4

"Room needs to be improved"

Room needs to be improved.

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2.0

"Room needs to be improved"

Room needs to be improved.

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1.8

"Room needs to be improved"

Poor rooms and bathrooms.

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