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Dorset Square 6, NW1 6QA, London, United Kingdom

Review Score

Based on 867 reviews

heart

5.0

Location

9.5

232 reviews

Service

4.9

188 reviews

Breakfast

3.6

59 reviews

Comfort

2.7

215 reviews

Food

2.7

20 reviews

WiFi

2.2

39 reviews

Cleanliness

2.1

180 reviews

Room

1.7

421 reviews

Vibe

1.5

78 reviews

Amenities

0.8

103 reviews

100% Verified Real Reviews

grey circle

9.5

"Great location"

Great location. Close to public transport and the train. Central location with great sightseeing, dining out and shopping.

grey circle

4.9

"Service could be improved"

Service is not great, but is acceptably professional. Complaints about housekeeping and reception. Hotel security can be an issue.

grey circle

3.6

"Breakfast can be improved"

Breakfast can be improved.

grey circle

2.7

"More comfort would be nice"

Generally poor comfort, particularly the beds, and A/C is lacking. A bit too noisy and some complaints about the size of the bathrooms.

grey circle

2.7

"Food could be better"

Food could be better.

grey circle

2.2

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

grey circle

2.1

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

grey circle

1.7

"Room needs to be improved"

Deficient A/C and not very comfortable beds in old, unclean rooms. Small rooms and poorly cleaned bathrooms. Guests complain about maintenance, furnishing, TV's, and views. Shower can be a problem.

grey circle

1.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish. Entrance area is not particularly attractive. Atmosphere could be friendlier.

grey circle

0.8

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice.

grey circle

9.6

"Great location"

Great location.

grey circle

8.0

"Best value for money"

Best value for money.

grey circle

5.6

"Service is adequate"

Service is average, but very friendly.

grey circle

3.0

"More comfort would be nice"

More comfort would be nice.

grey circle

2.2

"Room needs to be improved"

Room needs to be improved.

grey circle

1.9

"Room needs to be improved"

Room needs to be improved.

grey circle

1.5

"Room needs to be improved"

Room needs to be improved.

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