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3-11 Water Street , 04870, Cairns, Australia

Review Score

Based on 1911 reviews

heart

8.0

Location

9.4

670 reviews

Room

6.7

655 reviews

Wellness Area

6.0

43 reviews

Service

5.8

378 reviews

Breakfast

5.6

24 reviews

Comfort

5.5

312 reviews

WiFi

2.5

94 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location. Near city centre with nearby beaches, restaurants, bars, and shopping. Parking is good and affordable. Close to public transport and the train. Reasonably accessible by car.

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6.7

"Room is all right"

Decent rooms with okay views and beds. Clean, spacious rooms with nice balconies kitchenettes. Badly maintained rooms with poor air conditioning, televisions, and furniture. Bathrooms are large but with substandard cleaning. Shower was ok. Good minibar.

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6.0

"Sufficient wellness & sports facilities"

Average wellness and fitness area. Nice sauna.

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5.8

"Service is adequate"

Fairly friendly, professional staff, but complaints about reception. Housekeeping and management are lacking. Good laundry service. Room service is average. Smooth booking process. Great hotel security.

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5.6

"Breakfast is average"

Breakfast is decent but expensive.

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5.5

"Comfortable"

Beds are decent and generally comfortable. Big rooms and bathrooms, but noisy with insufficient A/C.

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2.5

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.4

"Great location"

Great location and easy parking. Centrally located, near restaurants, bars, and shopping. Close to public transport and the train.

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7.6

"Beautiful beach"

Beautiful beach.

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6.5

"Room is all right"

Decent rooms with okay views and beds. Bathrooms are large but with substandard cleaning. Large rooms with nice kitchenettes. Rooms are lacking in maintenance, with subpar A/C and furnishing. Shower was ok.

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5.7

"Service is adequate"

Fairly friendly, professional staff, but complaints about reception. Housekeeping and management are lacking. Good laundry service. Room service is average.

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5.6

"Comfortable"

Beds are decent and generally comfortable. Big rooms and bathrooms, but noisy with insufficient A/C.

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5.3

"Breakfast is average"

Breakfast is average.

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2.6

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.6

"Great location"

Great location and easy parking. Near to the city centre with good shopping options nearby. Train station is close.

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8.6

"Great pool"

Great pool.

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6.9

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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6.4

"Room is all right"

Decent rooms, bathrooms, and beds, but rooms are poorly maintained. Clean, spacious rooms with nice balconies kitchenettes.

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6.1

"Ordinary amenities"

Okay buildings with a less impressive entrance area. Elevator in need of updating.

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5.8

"Service is adequate"

Relatively friendly and professional service. Complaints about housekeeping and reception.

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5.4

"Breakfast is average"

Breakfast is average.

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5.2

"Comfortable"

Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise.

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2.5

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.4

"Great location"

Great location, close to the train station. Near to the city centre with good shopping options nearby.

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7.5

"Great room"

Clean, spacious rooms with nice balconies kitchenettes. Acceptable rooms and bathrooms. Average beds.

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7.1

"Best value for money"

Best value for money. Relatively high internet cost.

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6.1

"Comfortable"

Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise.

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5.8

"Sufficient wellness & sports facilities"

Average wellness and fitness area.

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5.7

"Service is adequate"

Service friendliness is ok, but reception and housekeeping were substandard.

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2.4

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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