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SPRUCE GROVE INN

  • hotel stars
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545 BANFF AVENUE , T1L 1B5, Banff, Canada

Review score

Based on 302 hotel review

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6.1

Location

8.3

63 reviews

Breakfast

6.8

56 reviews

Service

6.1

54 reviews

Comfort

4.3

70 reviews

Room

4.3

122 reviews

Cleanliness

4.0

46 reviews

Amenities

3.8

29 reviews

Pool

2.9

13 reviews

Vibe

1.4

43 reviews

Wellness Area

1.1

7 reviews

WiFi

0.0

8 reviews

100% Verified Real Reviews

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8.3

"Great location"

Great, central location, and okay parking.

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6.8

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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6.1

"Service is adequate"

Relatively friendly and professional service. Complaints about housekeeping and reception.

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4.3

"More comfort would be nice"

Generally uncomfortable, particularly beds, with noisy rooms and poor bathrooms. Spacious rooms.

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4.3

"Room needs to be improved"

Poorly cleaned, older rooms with subpar TVs and furniture. Large but poorly-maintained rooms, and uncomfortable beds. Small but clean bathrooms. Kitchenettes and minibars are as expected. Shower can be a problem.

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4.0

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean. Clean bathroom.

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3.8

"Amenities are not the best"

Older facilities and unpleasant entrance area.

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2.9

"Pool should be renewed"

Pool should be renewed.

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1.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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1.1

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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0.0

"WiFi system needs upgrading"

Wifi quality could be improved.

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8.6

"Great location"

Great, central location with excellent parking.

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6.4

"Service is adequate"

Complaints about the reception staff, but the service is somewhat friendly.

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6.1

"Breakfast is average"

Breakfast is average.

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4.9

"Room needs to be improved"

Big rooms, although there are complaints about cleanliness. Decent beds and minibars.

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4.7

"More comfort would be nice"

Okay beds but not comfortable overall. Spacious rooms.

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4.3

"Could use a good cleaning"

Rooms could be cleaner.

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3.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.5

"Great location"

Great location.

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6.8

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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5.9

"Service is adequate"

Service is average, but very friendly.

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4.4

"More comfort would be nice"

Not very comfortable, with poor beds.

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4.1

"Room needs to be improved"

Beds are substandard in outdated, badly-maintained and untidy rooms. Acceptable minibar.

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3.7

"Could use a good cleaning"

Rooms could be cleaner.

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3.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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