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Kaiserplatz 1-7, 60311, Frankfurt am Main, Germany

Review Score

Based on 2700 reviews

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8.6

Location

9.2

562 reviews

Bar and Beverages

9.0

36 reviews

Wellness Area

8.3

65 reviews

Service

8.3

601 reviews

Comfort

7.7

305 reviews

Breakfast

7.5

263 reviews

Vibe

6.8

242 reviews

Room

6.3

664 reviews

Value for money

4.1

146 reviews

WiFi

2.7

72 reviews

Pool

0.0

10 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking.

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9.0

"Bar is awesome"

Nice bar with tasty alcoholic drinks.

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8.3

"Great wellness & sports facilities"

Awesome wellness and fitness areas. Sauna is ok.

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8.3

"Fantastic service"

Restaurant service is friendly and professional. Reception is OK but housekeeping is substandard. Room service could have been improved. Valet service is ok. Great concierge service.

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7.7

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. Air conditioning is poor, but bathroom size and noise level are acceptable.

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7.5

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.8

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel. Luxurious Hotel. Nice for romantic trips. Suitable for solo travelers. Good choice for a city trip.

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6.3

"Room is all right"

Somewhat clean, yet old-looking rooms with inadequate TV's and average views. Large rooms with great beds and okay-sized bathrooms. Rooms are poorly-maintained with complaints about minibars and A/C. Shower was ok. Adequate balcony.

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4.1

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet.

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2.7

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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0.0

"Pool should be renewed"

Pool should be renewed.

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9.3

"Great location"

Great location, close to the train station. Near downtown with great sightseeing and shopping. Parking is rare.

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8.9

"Bar is awesome"

Bar is awesome.

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8.6

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.6

"Fantastic service"

Friendly, professional service, and decent reception, but less well rated housekeeping. Room service could have been improved.

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7.4

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.8

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel. Luxurious Hotel.

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6.2

"Room is all right"

Decent but outdated rooms with inadequate A/C. Comfortable beds in spacious rooms. Bathrooms are large but with substandard cleaning. Views and furnishings are standard. Shower was ok.

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3.9

"Value for money could be better"

Value for money could be better. High priced breakfast. Free internet.

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2.7

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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9.2

"Great location"

Awesome location near city centre, but inconvenient parking.

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8.4

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.2

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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8.0

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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7.6

"Tasty breakfast"

Tasty breakfast.

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7.0

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel. Hotel could use some updating.

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6.6

"Room is all right"

Decently clean rooms with okay bathrooms. Large rooms with great beds but needing updating.

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4.3

"Value for money could be better"

Value for money could be better.

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2.6

"Complaints about WiFi"

Wifi quality could be improved.

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9.4

"Great location"

Great location near lots of shopping.

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8.2

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.5

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.8

"Decent vibe"

Decent vibe. Hotel could use some updating. Luxurious Hotel.

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6.2

"Room is all right"

Rooms are large and mostly clean, with great beds. Old, poorly maintained rooms.

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4.1

"Value for money could be better"

Value for money could be better. High priced breakfast. Free internet.

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2.8

"Complaints about WiFi"

WiFi's cheap, but of subpar quality.

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9.3

"Great location"

Great location near lots of shopping.

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8.4

"Fantastic service"

Friendly service.

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8.4

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.1

"Tasty breakfast"

Tasty breakfast.

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7.0

"Awesome vibe"

OK vibe and a friendly atmosphere.

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6.7

"Ordinary amenities"

Average hotel building.

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6.1

"Room is all right"

Big, decent rooms.

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3.9

"Value for money could be better"

Value for money could be better.

Photos from travellers