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Kaiserplatz 1-7, 60311, Frankfurt am Main, Germany

Review Score

Based on 2968 reviews

heart

8.8

Bar and Beverages

9.2

35 reviews

Location

9.2

529 reviews

Service

8.4

624 reviews

Wellness Area

8.3

64 reviews

Vibe

8.0

238 reviews

Breakfast

7.9

240 reviews

Comfort

7.4

304 reviews

Amenities

7.3

157 reviews

Room

6.9

628 reviews

WiFi

4.4

46 reviews

Value for money

4.0

127 reviews

100% Verified Real Reviews

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9.2

"Bar is awesome"

Nice bar with tasty alcoholic drinks.

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9.2

"Great location"

Great location, close to the train station. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly.

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8.4

"Fantastic service"

Restaurant service is friendly and professional. Reception is OK but housekeeping is substandard. Room service is average. Great concierge service. Valet service is ok.

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8.3

"Great wellness & sports facilities"

Awesome wellness and fitness areas. Sauna is ok.

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8.0

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel could use some updating. Stylish hotel. Luxurious Hotel. Pleasant entrance area. Nice for romantic trips. Great for a wellness holiday. Suitable for solo travelers.

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7.9

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.4

"Very comfortable"

Great sized rooms, very comfortable with wonderful beds. Air conditioning is poor, but bathroom size and noise level are acceptable.

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7.3

"Great amenities"

Pleasant entrance area and fairly nice grounds. Great buildings and terrace with okay facilities. Elevator in need of updating. Beautiful architecture.

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6.9

"Room is all right"

Old, adequately clean rooms with fine views and subpar A/C. Large rooms with comfortable beds and great balconies. Mediocre sized, poorly cleaned bathrooms. Lacking maintenance in rooms and poor TV's, minibars, and furniture.

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4.4

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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4.0

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Internet is affordable.

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9.2

"Great location"

Good location with shopping nearby but poor access to parking.

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8.5

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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8.4

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.6

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel could use some updating. Stylish hotel. Luxurious Hotel.

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6.7

"Room is all right"

Rooms are outdated, but adequately clean with decent bathrooms. Comfortable beds in spacious rooms. Rooms are lacking in maintenance, with subpar A/C and furnishing.

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3.9

"Value for money could be better"

Value for money could be better.

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2.7

"Complaints about WiFi"

Wifi quality could be improved.

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9.2

"Great location"

Near city centre in a great location.

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8.2

"Tasty breakfast"

Tasty breakfast.

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8.1

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.5

"Very comfortable"

Large, comfortable rooms, reasonably quiet with great beds.

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7.5

"Great amenities"

Nice building.

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7.4

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel could use some updating.

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6.5

"Room is all right"

Rooms are large and mostly clean, with great beds. Poor maintenance in rooms and bathrooms.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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9.2

"Great location"

Great location near lots of shopping.

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8.2

"Fantastic service"

Service is professional and friendly.

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7.7

"Tasty breakfast"

Tasty breakfast.

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7.4

"Awesome vibe"

Awesome vibe. Hotel could use some updating.

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7.1

"Great amenities"

Nice building.

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6.4

"Room is all right"

Standard, large rooms with superb beds but substandard bathrooms.

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4.1

"Value for money could be better"

Value for money could be better.

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9.2

"Great location"

Great location.

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8.5

"Fantastic service"

Fantastic service.

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7.4

"Very comfortable"

Large, comfortable rooms.

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7.3

"Awesome vibe"

Awesome vibe.

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6.9

"Ordinary amenities"

Ordinary amenities.

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6.4

"Room is all right"

Big, decent rooms.

Photos from travellers