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Kaiserplatz 1-7, 60311, Frankfurt am Main, Germany

Review Score

Based on 2638 reviews

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8.8

Location

9.3

567 reviews

Bar and Beverages

8.9

38 reviews

Service

8.4

588 reviews

Wellness Area

8.2

68 reviews

Breakfast

7.6

271 reviews

Comfort

7.6

312 reviews

Room

6.1

679 reviews

Cleanliness

6.0

102 reviews

Value for money

4.0

154 reviews

WiFi

2.1

93 reviews

Pool

0.0

11 reviews

100% Verified Real Reviews

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9.3

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking.

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8.9

"Bar is awesome"

Nice bar with tasty alcoholic drinks.

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8.4

"Fantastic service"

Professional and friendly reception and restaurant service. Housekeeping and management are lacking. Room service is average. Great concierge service. Great valet service.

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8.2

"Great wellness & sports facilities"

Awesome wellness and fitness areas. Sauna is ok.

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7.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.6

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. AC needs updating.

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6.1

"Room is all right"

Large, somewhat clean rooms, great beds, and decent furniture. Bathrooms are large but with substandard cleaning. Rooms are old and poorly-maintained, although views are OK. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

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6.0

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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4.0

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet.

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2.1

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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0.0

"Pool should be renewed"

Pool should be renewed.

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9.4

"Great location"

Well-located, although unfortunately the parking isn't easy. Near downtown with great sightseeing and shopping. Close to public transport and the train.

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8.8

"Bar is awesome"

Bar is awesome.

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8.5

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.4

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Room service is average.

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7.7

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.0

"Awesome vibe"

Awesome vibe. Hotel could use some updating. Friendly atmosphere. Stylish hotel. Luxurious Hotel.

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6.2

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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5.8

"Room is all right"

Old, adequately clean rooms with fine views and subpar A/C. Excellent beds but poor furnishing, in big but poorly maintained rooms. Bathrooms are large but with substandard cleaning. Shower can be a problem.

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3.9

"Value for money could be better"

Value for money could be better. High priced breakfast. Free internet.

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2.1

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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9.3

"Great location"

Awesome location near city centre, but inconvenient parking.

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8.4

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.1

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.9

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds.

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7.6

"Tasty breakfast"

Tasty breakfast.

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7.4

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel could use some updating. Stylish hotel. Luxurious Hotel.

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6.4

"Room is all right"

Large, somewhat clean rooms, great beds, and decent furniture. Large, so-so bathroom. Old, poorly maintained rooms.

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6.2

"Quite clean"

Room cleanliness is acceptable.

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4.1

"Value for money could be better"

Value for money could be better. Free internet.

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2.3

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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9.5

"Great location"

Great location near lots of shopping.

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8.2

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.4

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.0

"Awesome vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Luxurious Hotel.

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6.2

"Quite clean"

Room cleanliness is acceptable.

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6.0

"Room is all right"

Decently clean rooms with okay bathrooms. Large rooms with great beds but needing updating.

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4.1

"Value for money could be better"

Value for money could be better. Free internet. High priced breakfast.

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2.3

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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9.4

"Great location"

Great location near lots of shopping.

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8.6

"Fantastic service"

Friendly service.

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8.4

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.5

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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7.2

"Tasty breakfast"

Tasty breakfast.

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6.9

"Ordinary amenities"

Nice buildings, and decent amenities.

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6.1

"Room is all right"

Spacious rooms.

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4.0

"Value for money could be better"

Value for money could be better.

Photos from travellers