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Steigenberger

  • hotel stars
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Heiligengeistbrücke 4, 20459, Hamburg, Germany

Review score

Based on 2622 hotel review

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8.3

Location

9.4

815 reviews

Service

8.8

715 reviews

Breakfast

6.8

458 reviews

Room

5.5

779 reviews

Vibe

4.2

254 reviews

Value for money

3.1

278 reviews

WiFi

2.9

176 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Close to public transport and the train.

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8.8

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Old, neglected rooms with uncomfortable beds, yet lovely views.

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6.8

"Breakfast is average"

Breakfast is decent but expensive.

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5.5

"Room is all right"

Okay beds and somewhat clean, big rooms with excellent views. Inadequate minibars in older, poorly-maintained rooms. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

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4.2

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Stylish hotel. Hotel is relatively luxurious. Pleasant entrance area. Awesome for families. Luxury hotel. Nice for romantic trips.

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3.1

"Value for money could be better"

Value for money could be better. High priced breakfast. Free internet. Affordable food.

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2.9

"WiFi system needs upgrading"

Wifi quality could be improved. Free internet.

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9.2

"Great location"

Great location. Near downtown with great sightseeing and shopping. Accessible by car, but parking is costly. Close to public transport and the train.

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8.9

"Fantastic service"

Friendly and professional housekeepers.

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7.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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5.6

"Comfortable"

Large rooms with average comfort and standard beds. Small bathrooms, noisy rooms, and deficient A/C.

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5.6

"Room is all right"

Okay beds and somewhat clean, big rooms with excellent views. Outdated, poorly maintained rooms with insufficient A/C. Small rooms and poorly cleaned bathrooms. TV's and furniture not great. Shower can be a problem.

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4.8

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Hotel is relatively luxurious. Stylish hotel.

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3.3

"Value for money could be better"

Value for money could be better. High priced breakfast. Free internet.

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2.9

"WiFi system needs upgrading"

Wifi quality could be improved. Free internet.

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9.2

"Great location"

Near city centre in a great location. Close to public transport.

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8.8

"Fantastic service"

Efficient, friendly service with a nice reception.

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6.5

"Breakfast is average"

Breakfast is decent but expensive.

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6.1

"Comfortable"

Large rooms with average comfort and standard beds. Deficient A/C and too noisy rooms.

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5.6

"Room is all right"

Rooms are okay but needing better maintenance, with subpar bathrooms. Great views from big, clean rooms, with decent beds. Outdated room and furniture, and problems with the A/C. Shower can be a problem.

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4.0

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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3.2

"Value for money could be better"

Value for money could be better. High priced breakfast. Free internet.

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3.0

"WiFi system needs upgrading"

Wifi quality could be improved. Free internet.

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9.6

"Great location"

Good location, close to public transport. Near downtown with great sightseeing and shopping.

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9.0

"Fantastic service"

Friendly service and great reception.

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6.9

"Breakfast is average"

Breakfast is decent but expensive.

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5.3

"Room is all right"

Large, reasonably clean rooms and comfortable beds. Old, poorly-maintained rooms with deficient furniture and bathrooms.

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4.0

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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3.1

"Value for money could be better"

Value for money could be better. High priced breakfast. Free internet.

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2.7

"WiFi system needs upgrading"

Wifi quality could be improved. Free internet.

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9.3

"Great location"

Great location.

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8.7

"Fantastic service"

Professional service and good reception.

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6.9

"Breakfast is average"

Breakfast is decent but expensive.

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5.6

"Room is all right"

Fairly clean rooms, but old with inadequate A/C and furniture. Big rooms but badly maintained, with sub-standard beds and bathrooms.

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4.0

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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3.4

"Value for money could be better"

Value for money could be better. High priced breakfast.

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2.8

"WiFi system needs upgrading"

Wifi quality could be improved.

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