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Heiligengeistbrücke 4, 20459, Hamburg, Germany

Review Score

Based on 3223 reviews

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8.3

Location

9.3

813 reviews

Service

8.8

739 reviews

Breakfast

7.6

519 reviews

Room

5.8

879 reviews

Comfort

5.7

470 reviews

WiFi

4.9

135 reviews

Vibe

4.2

313 reviews

Value for money

3.0

266 reviews

Pool

0.0

12 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Near public transport, airport, and train station.

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8.8

"Fantastic service"

Friendly, professional service, especially in the restaurant, but so-so housekeeping. Pool bar needs better service.

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7.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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5.8

"Room is all right"

Rooms are large and clean enough, with great views. Poorly-maintained rooms with low rated beds, furniture, and TVs. Small rooms and poorly cleaned bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.

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5.7

"Comfortable"

Rooms are big and moderately comfortable. Noisy rooms, small bathrooms, uncomfortable beds, and inadequate A/C.

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4.9

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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4.2

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Hotel is relatively stylish. Entrance area is ok. Luxurious Hotel. Awesome for families. Nice for romantic trips. Luxury hotel.

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3.0

"Value for money could be better"

Value for money could be better. High priced breakfast. Free internet. Normally priced food.

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0.0

"Pool should be renewed"

Pool should be renewed.

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9.2

"Great location"

Good location, close to public transport. Near downtown with great sightseeing and shopping. Parking is rare.

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9.0

"Fantastic service"

Service is professional and friendly.

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7.7

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.0

"Room is all right"

Okay beds and somewhat clean, big rooms with excellent views. Outdated, poorly maintained rooms with insufficient A/C. Small rooms and poorly cleaned bathrooms. TV's and furniture not great. Shower can be a problem.

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5.7

"Comfortable"

Large rooms with average comfort and standard beds. Small bathrooms, noisy rooms, and deficient A/C.

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5.7

"Standard bar"

Standard bar.

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5.5

"Ordinary amenities"

Mediocre building with old facilities.

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4.3

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Hotel is relatively stylish.

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3.8

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.5

"Value for money could be better"

Value for money could be better. High priced breakfast. Free internet.

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9.4

"Great location"

Near city centre in a great location. Close to public transport.

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8.8

"Fantastic service"

Fantastic service.

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7.4

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.1

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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5.8

"Ordinary amenities"

Average hotel building.

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5.7

"Room is all right"

Decent, large, and clean rooms. Poorly-maintained rooms, badly rated bathrooms and beds. Outdated room and furniture, and problems with the A/C.

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3.5

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.4

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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3.1

"Value for money could be better"

Value for money could be better. Free internet. High priced breakfast.

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9.5

"Great location"

Near city centre in a great location.

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8.8

"Fantastic service"

Friendly service.

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7.4

"Tasty breakfast"

Tasty yet pricey breakfasts.

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5.2

"Room is all right"

Big, decent rooms. Older rooms with substandard bathrooms and beds.

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4.0

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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3.3

"Complaints about WiFi"

Wifi quality could be improved.

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3.1

"Value for money could be better"

Value for money could be better. High priced breakfast.

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9.4

"Great location"

Great location.

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8.2

"Fantastic service"

Professional service.

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7.8

"Tasty breakfast"

Tasty breakfast.

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5.8

"Ordinary amenities"

Average hotel building.

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5.7

"Comfortable"

Fairly comfortable, but problems with A/C. Spacious rooms.

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5.0

"Room is all right"

Big, decent rooms. Guests complain about bathrooms, A/C, and outdated rooms.

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3.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.2

"Value for money could be better"

Value for money could be better.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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