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143 The Strand, WC2R 1JA, London, United Kingdom

Review Score

Based on 1510 reviews

heart

6.5

Location

9.4

447 reviews

Service

7.1

295 reviews

Breakfast

4.7

227 reviews

Cleanliness

4.0

197 reviews

Room

2.8

535 reviews

WiFi

2.3

122 reviews

Amenities

1.6

232 reviews

100% Verified Real Reviews

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9.4

"Great location"

Good location, close to public transport. Near city centre with great sightseeing and nearby restaurants. Accessibility by car can be a challenge.

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7.1

"Fantastic service"

Reception is average, but service is professional. Housekeeping and management are lacking. Smooth booking process. Hotel security can be an issue.

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4.7

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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4.0

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

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2.8

"Room needs to be improved"

Lovely view, although rooms are small, old and poorly cleaned. Poorly maintained rooms with subpar beds and furniture, and inadequate A/C. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Kitchenette is acceptable.

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2.3

"Complaints about WiFi"

Wifi quality could be improved.

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1.6

"Amenities are not the best"

Outdated facilities with a decent entrance area. Elevator in need of updating.

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9.2

"Great location"

Good location, but hard to reach by car. Near to downtown with good options for sightseeing.

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7.5

"Fantastic service"

Average reception, but good overall service.

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4.6

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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3.0

"Room needs to be improved"

Poorly maintained and cleaned rooms. Small rooms, with complaints about bed comfort and bathroom size. Shower can be a problem.

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2.5

"Complaints about WiFi"

Wifi quality could be improved.

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1.5

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.2

"Great location"

Great location.

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7.2

"Fantastic service"

Average reception, but good overall service.

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4.5

"Breakfast can be improved"

Breakfast can be improved.

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3.1

"Room needs to be improved"

Rooms have problems with size, cleanliness, and maintenance. Out-dated rooms with unsightly furniture, poorly cleaned bathrooms and substandard beds. Shower can be a problem.

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2.3

"Complaints about WiFi"

Wifi quality could be improved.

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1.6

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.1

"Great location"

Great location.

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7.2

"Fantastic service"

Fantastic service.

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4.4

"Breakfast can be improved"

Breakfast can be improved.

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3.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.8

"Room needs to be improved"

Small rooms with complaints about cleanliness. Rooms not well-kept, with poor beds and furniture. Shower can be a problem.

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1.5

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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