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Strand 372, WC2R 0JJ, London, United Kingdom

Review Score

Based on 14343 reviews

heart

7.8

Location

9.7

3883 reviews

WiFi

8.3

146 reviews

Service

8.1

2904 reviews

Breakfast

7.0

1511 reviews

Vibe

5.3

859 reviews

Value for money

5.1

1038 reviews

Room

4.5

4966 reviews

Amenities

4.4

956 reviews

Comfort

2.8

3170 reviews

100% Verified Real Reviews

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9.7

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Easy car access but inadequate parking.

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8.3

"Good internet service"

Fast and cheap WiFi. Average wifi quality.

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8.1

"Fantastic service"

Professional and warm service and acceptable housekeeping. Reception and bar service are as expected. Poorly managed with subpar restaurant service. Room service is perfect. Recreation staff is nice. Great hotel security.

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7.0

"Tasty breakfast"

Breakfast is decent but expensive.

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5.3

"Decent vibe"

Decent vibe. Hotel could use some updating. Relatively friendly Atmosphere. Entrance area is ok. Hotel is relatively stylish. Hotel is relatively luxurious. Suitable for solo travelers. Nice for romantic trips. Good choice for a city trip.

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5.1

"Fairly good value for money"

Fairly good value for money. High priced breakfast. Normally priced food. Beverages could be cheaper. Free internet.

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4.5

"Room needs to be improved"

Poorly maintained, old rooms, but adequate beds. Poor air conditioning and minibars in small rooms with no view. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Poor quality TV's, furniture, and kitchenettes.

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4.4

"Amenities are not the best"

Outdated facilities, not accessible for those with handicaps. Entrance area is ok. Elevator in need of updating. Architecture not so nice. Adequate meeting & event facilities.

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2.8

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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9.8

"Great location"

Good location, close to public transport. Great sightseeing, restaurants and shopping nearby.

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8.4

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Great concierge service.

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6.9

"Regular internet service"

Average wifi quality.

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6.7

"Breakfast is average"

Breakfast is decent but expensive.

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5.5

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

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5.1

"Decent vibe"

Decent vibe. Hotel could use some updating. Relatively friendly Atmosphere. Hotel is relatively stylish.

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5.0

"Room is all right"

Decent rooms with passable beds, but badly kept up. Small, outdated, but clean rooms with less than ideal TVs. Small rooms and poorly cleaned bathrooms. No view, with subpar minibars, furniture and air conditioning. Shower can be a problem.

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3.4

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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9.5

"Great location"

Great location with excellent sightseeing. Close to public transport.

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8.4

"Fantastic service"

Reception is decent, with overall friendly and professional service. Great concierge service. Room service is perfect.

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7.1

"Good internet service"

Good internet service. Average wifi quality.

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7.0

"Tasty breakfast"

Tasty breakfast.

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4.7

"Room needs to be improved"

Subpar views and poorly-maintained rooms with insufficient A/C and unstocked minibars. Small, old rooms with average beds and substandard furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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4.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.3

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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3.0

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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9.9

"Great location"

Great location with excellent sightseeing. Close to public transport.

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8.3

"Fantastic service"

Reception is decent, with overall friendly and professional service. Great concierge service.

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7.4

"Tasty breakfast"

Tasty breakfast.

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5.2

"Fairly good value for money"

Fairly good value for money.

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4.9

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is ok.

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4.7

"Room needs to be improved"

Poorly maintained, old rooms, but adequate beds. Poor A/C and furnishing, and room size is lacking. Shower can be a problem.

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2.8

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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9.8

"Great location"

Great location.

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8.0

"Fantastic service"

Friendly service, and reception was okay.

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6.7

"Breakfast is average"

Breakfast is average.

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4.9

"Value for money could be better"

Value for money could be better.

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4.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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4.1

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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3.6

"Room needs to be improved"

Badly maintained rooms with poor air conditioning, televisions, and furniture. Small, clean rooms with decent beds but poorly rated bathrooms.

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2.0

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

Photos from travellers