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Strand 372, WC2R 0JJ, London, United Kingdom

Review Score

Based on 14202 reviews

heart

7.9

Location

9.7

3851 reviews

WiFi

8.6

146 reviews

Service

8.3

2946 reviews

Breakfast

7.2

1551 reviews

Vibe

5.3

830 reviews

Room

4.8

4877 reviews

Comfort

3.0

3069 reviews

100% Verified Real Reviews

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9.7

"Great location"

Well-located, although unfortunately the parking isn't easy. Near city centre with great sightseeing and nearby restaurants. Close to public transport and the train.

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8.6

"Good internet service"

Fast and cheap WiFi. Average wifi quality.

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8.3

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Great concierge service. Poorly managed with subpar restaurant service. Booking process is sufficient. Pool bar needs better service. Great hotel security. Recreation staff is nice.

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7.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

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5.3

"Decent vibe"

Decent vibe. Hotel could use some updating. Relatively friendly Atmosphere. Entrance area is ok. Hotel is relatively stylish. Hotel is relatively luxurious. Suitable for solo travelers. Nice for romantic trips. Good choice for a city trip.

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4.8

"Room needs to be improved"

Poorly-maintained rooms, small bathrooms, and substandard furniture and A/C. Rooms are small and old with poor minibars and kitchenettes. Rooms are tidy, with decent beds. Shower can be a problem. TV's not great and no view.

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3.0

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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9.8

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping.

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8.4

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Great concierge service. Pool bar needs better service. Restaurant could offer better service.

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7.4

"Good internet service"

Good internet service. Average wifi quality.

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7.0

"Tasty breakfast"

Breakfast is decent but expensive.

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5.6

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

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5.2

"Decent vibe"

Decent vibe. Hotel could use some updating. Relatively friendly Atmosphere. Hotel is relatively stylish. Entrance area is ok.

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4.6

"Room needs to be improved"

Clean, yet poorly kept up and old looking rooms. Small rooms and bathrooms with poor beds and furniture. Poor views, and A/C, TV and minibar are lacking. Shower can be a problem.

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3.0

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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9.6

"Great location"

Great location with excellent sightseeing.

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8.2

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception. Great concierge service. Room service is average.

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7.5

"Good internet service"

Fast and cheap WiFi. Average wifi quality.

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7.1

"Tasty breakfast"

Tasty yet pricey breakfasts.

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4.6

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is ok. Hotel is relatively stylish.

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4.5

"Room needs to be improved"

Poorly-maintained, old rooms, poor furniture, and small bathrooms. Poor air conditioning and minibars in small rooms with no view. Average beds. Shower can be a problem.

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2.9

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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10.0

"Great location"

Great location with excellent sightseeing. Close to public transport.

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8.5

"Fantastic service"

Great service and housekeeping. Great concierge service.

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7.5

"Tasty breakfast"

Tasty breakfast.

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5.6

"Fairly good value for money"

Fairly good value for money.

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4.7

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is ok. Hotel is relatively stylish.

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4.4

"Room needs to be improved"

Poorly-maintained, old rooms, poor furniture, and small bathrooms. Poor air conditioning and minibars in small rooms with no view. Rooms are tidy, with decent beds. Shower can be a problem.

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2.9

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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9.8

"Great location"

Good location, close to public transport.

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8.2

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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7.3

"Good internet service"

Good internet service. Average wifi quality.

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6.8

"Breakfast is average"

Breakfast is average.

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5.2

"Fairly good value for money"

Fairly good value for money.

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4.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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4.1

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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3.1

"Room needs to be improved"

Badly maintained rooms with poor air conditioning, televisions, and furniture. Small, clean rooms with decent beds but poorly rated bathrooms.

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1.8

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

Photos from travellers