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919 Douglas Street , V8W 2C2, Victoria, Canada

Review Score

Based on 2644 reviews

heart

7.9

Location

9.4

959 reviews

Service

8.5

594 reviews

Breakfast

7.2

453 reviews

Cleanliness

5.5

267 reviews

WiFi

4.9

37 reviews

Room

4.5

992 reviews

Vibe

4.2

275 reviews

Comfort

4.1

654 reviews

100% Verified Real Reviews

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9.4

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Average parking. Standard parking prices.

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8.5

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Reasonable restaurant, but questionable management. Recreation staff is nice. Great hotel security.

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7.2

"Tasty breakfast"

Great and affordable breakfast.

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5.5

"Quite clean"

Moderately clean hotel facilities. Cleanliness is lacking in rooms and bathrooms. Clean dining area.

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4.9

"Complaints about WiFi"

Complaints about WiFi.

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4.5

"Room needs to be improved"

Poorly-maintained rooms with subpar kitchenettes. Bad furniture, with decent beds and views and acceptable cleanliness. Small, old rooms with deficient A/C and minibars. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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4.2

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Stylish hotel. Good for traveling with friends. Suitable for solo travelers.

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4.1

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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9.4

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Average parking. Standard parking prices.

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7.9

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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7.3

"Tasty breakfast"

Great and affordable breakfast.

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5.1

"Quite clean"

Moderately clean hotel facilities. Bathrooms and rooms are untidy.

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5.0

"Regular internet service"

Complaints about WiFi.

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4.3

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Rooms are small, with poor quality furniture, minibars and A/C. View and beds are acceptable. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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4.1

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Stylish hotel.

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4.0

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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9.5

"Great location"

Great location with good parking availability. Near to downtown with good options for sightseeing.

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8.8

"Fantastic service"

Efficient, friendly service with a nice reception.

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6.5

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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5.9

"Quite clean"

Room cleanliness is acceptable. Moderately clean hotel facilities.

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4.6

"Room needs to be improved"

Okay beds and poor furnishing in decently clean, poorly-maintained rooms. Old, small rooms with poor quality bathrooms and A/C.

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4.4

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

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4.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.6

"Great location"

Great location with excellent sightseeing.

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9.1

"Best value for money"

Best value for money. Fair breakfast prices.

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8.6

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.0

"Tasty breakfast"

Great and affordable breakfast.

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6.8

"Standard bar"

Standard bar.

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5.2

"Quite clean"

Cleanliness is lacking in rooms and bathrooms.

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5.1

"Regular internet service"

Regular internet service.

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4.5

"Room needs to be improved"

Small, outdated rooms in need of better maintenance. Rooms are quite clean and beds are standard. Bathrooms are unclean; air-conditioning, TV and bathroom are all substandard.

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4.1

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

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3.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Stylish hotel.

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