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919 Douglas Street , V8W 2C2, Victoria, Canada

Review Score

Based on 2714 reviews

heart

7.9

Location

9.4

981 reviews

Service

8.5

612 reviews

Breakfast

7.1

456 reviews

WiFi

5.6

38 reviews

Cleanliness

5.4

272 reviews

Room

4.6

1024 reviews

Comfort

4.2

680 reviews

100% Verified Real Reviews

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9.4

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Good car access, but so-so parking. Standard parking prices.

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8.5

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Reasonable restaurant, but questionable management. Hotel security is ok.

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7.1

"Tasty breakfast"

Great and affordable breakfast.

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5.6

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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5.4

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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4.6

"Room needs to be improved"

Poorly-maintained rooms with bad TV's and kitchenettes. Bad furniture, with decent beds and views and acceptable cleanliness. Small, old rooms with deficient A/C and minibars. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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4.2

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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9.3

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Average parking. Standard parking prices.

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7.8

"Fantastic service"

Reception and housekeeping are great and service is attentive.

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7.0

"Tasty breakfast"

Great and affordable breakfast.

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5.5

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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4.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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4.4

"Room needs to be improved"

Small, insufficiently clean, old rooms and poor minibars. Badly maintained rooms with poor air conditioning, televisions, and furniture. View and beds are acceptable. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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4.2

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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4.1

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Stylish hotel.

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9.5

"Great location"

Great location with good parking availability. Near to downtown with good options for sightseeing.

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8.7

"Fantastic service"

Efficient, friendly service with a nice reception.

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6.5

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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5.9

"Quite clean"

Room cleanliness is acceptable. Moderately clean hotel facilities.

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4.7

"Room needs to be improved"

Okay beds and poor furnishing in decently clean, poorly-maintained rooms. Old, small rooms with poor quality bathrooms and A/C.

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4.3

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

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9.6

"Great location"

Great location with excellent sightseeing.

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9.2

"Best value for money"

Best value for money. Fair breakfast prices.

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8.7

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.0

"Tasty breakfast"

Affordable, fairly tasty breakfasts.

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6.9

"Standard bar"

Standard bar.

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5.7

"Regular internet service"

Average wifi quality.

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5.2

"Quite clean"

Cleanliness is lacking in rooms and bathrooms.

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4.7

"Room needs to be improved"

Small, outdated rooms in need of better maintenance. Rooms are quite clean and beds are standard. Bathrooms are unclean; air-conditioning, TV and bathroom are all substandard.

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4.3

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

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4.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Stylish hotel. Entrance area is ok.

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