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919 Douglas Street , V8W 2C2, Victoria, Canada

Review Score

Based on 2572 reviews

heart

7.8

Location

9.4

936 reviews

Service

8.5

576 reviews

Breakfast

7.1

446 reviews

Cleanliness

5.9

250 reviews

WiFi

4.4

34 reviews

Vibe

4.2

250 reviews

Room

3.8

970 reviews

Comfort

3.3

639 reviews

100% Verified Real Reviews

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9.4

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. So-so car access and parking. Parking should be cheaper.

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8.5

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Decent waitstaff and management. Recreation staff is nice. Hotel security is ok.

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7.1

"Tasty breakfast"

Great and affordable breakfast.

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5.9

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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4.4

"Complaints about WiFi"

Wifi quality could be improved.

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4.2

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is ok. Stylish hotel. Good for traveling with friends. Suitable for solo travelers.

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3.8

"Room needs to be improved"

Poorly-maintained rooms with bad TV's and kitchenettes. Small, old rooms with deficient A/C and minibars. Bad furniture, with decent beds and views and acceptable cleanliness. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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3.3

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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9.4

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Decent, but pricey, parking.

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8.9

"Best value for money"

Best value for money. Fair breakfast prices.

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7.8

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception.

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7.1

"Tasty breakfast"

Great and affordable breakfast.

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5.3

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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4.6

"Complaints about WiFi"

Complaints about WiFi.

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4.1

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Stylish hotel.

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3.6

"Room needs to be improved"

Rooms are lacking in maintenance, with subpar A/C and furnishing. Decent beds and views, and clean enough rooms. Old, cramped rooms with poor minibars. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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3.2

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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9.6

"Great location"

Great location, reasonable parking, and good sightseeing.

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9.0

"Best value for money"

Best value for money. Fair breakfast prices.

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8.6

"Fantastic service"

Service is professional and friendly.

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7.1

"Bar is awesome"

Bar is awesome.

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6.9

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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5.4

"Quite clean"

Cleanliness is lacking in rooms and bathrooms.

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4.9

"Complaints about WiFi"

Complaints about WiFi.

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3.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Stylish hotel.

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3.9

"Room needs to be improved"

Small, outdated rooms in need of better maintenance. Rooms are quite clean and beds are standard. Bathrooms are unclean; air-conditioning, TV and bathroom are all substandard.

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3.6

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

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9.5

"Great location"

Great location with good parking availability. Near to downtown with good options for sightseeing.

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8.8

"Fantastic service"

Efficient, friendly service with a nice reception.

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6.3

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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4.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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4.0

"Room needs to be improved"

Okay beds and poor furnishing in decently clean, poorly-maintained rooms. Old, small rooms with poor quality bathrooms and A/C.

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3.6

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

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