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919 Douglas Street , V8W 2C2, Victoria, Canada

Review Score

Based on 2538 reviews

heart

7.7

Location

9.2

899 reviews

Service

8.5

540 reviews

WiFi

7.6

23 reviews

Breakfast

6.8

450 reviews

Vibe

4.1

239 reviews

Room

3.7

960 reviews

Comfort

3.1

651 reviews

100% Verified Real Reviews

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9.2

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. So-so car access and parking. Parking should be cheaper.

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8.5

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Reasonable restaurant, but questionable management. Recreation staff is nice. Hotel security is ok.

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7.6

"Good internet service"

Good wifi quality.

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6.8

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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4.1

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel is relatively stylish. Good for traveling with friends. Suitable for solo travelers.

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3.7

"Room needs to be improved"

Rooms are old and poorly-maintained, although views are OK. Rooms are decently clean with okay beds and TVs, but low quality furniture. Small rooms with subpar A/C, minibars, and kitchenettes. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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3.1

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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9.3

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Decent, but pricey, parking.

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8.1

"Fantastic service"

Friendly and professional housekeepers.

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7.9

"Good internet service"

Good internet service.

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7.2

"Tasty breakfast"

Great and affordable breakfast.

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5.8

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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4.1

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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3.8

"Room needs to be improved"

Rooms are lacking in maintenance, with subpar A/C and furnishing. Decent beds and views, and clean enough rooms. Old, cramped rooms with poor minibars. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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3.4

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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9.4

"Great location"

Great location, reasonable parking, and good sightseeing.

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8.7

"Fantastic service"

Friendly service and great reception.

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6.3

"Breakfast is average"

Breakfast is average.

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4.1

"Room needs to be improved"

Okay beds and poor furnishing in decently clean, poorly-maintained rooms. Old, small rooms with poor quality bathrooms and A/C.

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4.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.6

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

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9.4

"Great location"

Great location.

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8.8

"Best value for money"

Best value for money. Fair breakfast prices.

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8.5

"Fantastic service"

Friendly service.

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6.9

"Standard bar"

Standard bar.

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6.5

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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5.8

"Quite clean"

Room cleanliness is acceptable.

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4.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel is relatively stylish.

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3.7

"Room needs to be improved"

Small rooms with below average bathrooms and poor maintenance. Old, clean rooms, but so-so beds and furniture.

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3.3

"More comfort would be nice"

Rooms are average, though small, lacking comfort, and quite noisy.

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