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1, Kankaiji, Beppu, Oita , 874-0822, Beppu-shi, Japan

Review Score

Based on 4714 reviews

heart

8.8

Breakfast

9.2

363 reviews

Wellness Area

8.5

659 reviews

Pool

8.5

390 reviews

Food

8.4

2353 reviews

Room

8.2

2338 reviews

Service

7.9

1652 reviews

Amenities

7.7

967 reviews

Location

6.9

688 reviews

Cleanliness

5.5

233 reviews

WiFi

4.6

18 reviews

Bar and Beverages

4.5

40 reviews

100% Verified Real Reviews

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9.2

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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8.5

"Great wellness & sports facilities"

Great wellness and sauna facilities. Wellness staff is ok. Wellness & sports facilities could use better cleaning.

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8.5

"Great pool"

Great but poorly cleaned pool.

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8.4

"Delicious food"

Excellent dining experience with delicious pizza. Great menu, especially beef dishes. Tasty side dishes, desserts, and fruits. Restaurant is poorly priced and cleaned. Fish & seafood is acceptable. Sushi is average. Pasta is ok.

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8.2

"Great room"

Spacious rooms with lovely furniture and beautiful views. Bathrooms are large but with substandard cleaning. Outdated rooms with complaints about minibars, A/C, and cleanliness. Decently maintained rooms with okay kitchenettes. Standard TV. Shower can be a problem.

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7.9

"Fantastic service"

Friendly service, especially in the restaurant, and decent reception and housekeeping. Recreation staff is nice. Good shuttle service. Smooth booking process. Wellness staff is ok. Good laundry service. Concierge service could be more helpful.

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7.7

"Great amenities"

Great buildings with excellent terrace and entrance. Nice grounds with great facilities for kids. Facilities in need of refurbishment. Elevator in need of updating. Nice smoking area. Good handicap accessible facilities.

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6.9

"Location is ok"

Location is ok. Great sightseeing, restaurants and shopping nearby. Parking is rare. Train station is a bit far. Close to public transport. Affordable parking.

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5.5

"Quite clean"

Moderately clean hotel facilities. Bathrooms and rooms are untidy. Dirty in the dining and pool areas. Wellness & sports facilities could use better cleaning.

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4.6

"Complaints about WiFi"

Complaints about WiFi.

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4.5

"Bar could improve"

Guests complain about the price and quality of the bar. Alcoholic drinks are not the best.

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9.2

"Tasty breakfast"

Tasty breakfast.

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9.0

"Great pool"

Great pool.

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8.1

"Great room"

Well-maintained, spacious rooms with lovely furniture. Bathrooms are large but with substandard cleaning. Great views, but older rooms with some complaints about A/C. Mostly clean rooms with decent TV's.

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8.1

"Delicious food"

Excellent dining experience with delicious pizza. Great menu, especially beef dishes. Tasty side dishes, desserts, and fruits. Restaurant is poorly priced and cleaned. Fish & seafood is acceptable. Sushi is average.

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8.0

"Fantastic service"

Fantastic service. Decent reception and housekeeping. Recreation staff is nice. Good shuttle service. Smooth booking process. Wellness staff is ok.

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6.8

"Location is ok"

Location is ok. Good shopping and sightseeing. Accessible by car, but parking is a hassle.

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5.5

"Quite clean"

Bathrooms, dining area untidy; rooms relatively untidy. Moderately clean hotel facilities. Wellness & sports facilities could use better cleaning.

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5.2

"Fairly good value for money"

Fairly good value for money. Food is a bit overpriced.

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4.6

"Complaints about WiFi"

Complaints about WiFi.

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4.2

"Bar could improve"

Poor bar with subpar drinks.

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9.1

"Tasty breakfast"

Tasty breakfast.

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8.9

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.7

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Recreation staff is nice. Good shuttle service. Smooth booking process.

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8.6

"Delicious food"

Great dining experience, with a good menu, side dishes, desserts, and fruits. Fish & seafood is acceptable. Food is a bit overpriced. Delicious beef dishes & steak. Bad sushi.

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8.5

"Great pool"

Great pool.

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8.1

"Great room"

Spacious rooms with lovely furniture and beautiful views. Bathrooms are large but with substandard cleaning. Poorly cleaned, outdated rooms with subpar TV's. Beds and room-maintenance are OK, but A/C is lacking.

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6.8

"Location is ok"

Decent location with good shopping. Parking is rare. Affordable parking.

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5.4

"Quite clean"

Moderately clean hotel facilities. Bathrooms and rooms are untidy.

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4.4

"Bar could improve"

Poor bar with subpar drinks.

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9.2

"Tasty breakfast"

Tasty breakfast.

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8.4

"Great pool"

Great pool.

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8.4

"Great room"

Well-kept, spacious rooms with great furniture and views. Bathrooms are large but with substandard cleaning. Dated, poorly cleaned rooms.

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8.4

"Delicious food"

Great dining experience, with a good menu, side dishes, desserts, and fruits. Food is a bit overpriced. Fish & seafood is acceptable. Delicious beef dishes & steak. Sushi is average. Pasta is ok.

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7.5

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Recreation staff is nice. Smooth booking process. Good shuttle service. Wellness staff is ok.

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7.2

"Great location"

Good location with shopping nearby but poor access to parking.

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5.5

"Quite clean"

Rooms and bathrooms inadequately cleaned.

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5.1

"Fairly good value for money"

Fairly good value for money. Food is a bit overpriced.

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4.7

"Bar could improve"

Bar could improve.

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