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SUGINOI HOTEL

  • hotel stars
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1, Kankaiji, Beppu, Oita , 874-0822, Beppu-shi, Japan

Review score

Based on 4671 hotel review

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8.8

Breakfast

9.2

363 reviews

Pool

8.6

380 reviews

Wellness Area

8.5

657 reviews

Food

8.4

2327 reviews

Room

8.2

2355 reviews

Service

7.9

1637 reviews

Amenities

7.6

947 reviews

Location

7.1

664 reviews

WiFi

4.8

22 reviews

Bar and Beverages

3.9

43 reviews

100% Verified Real Reviews

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9.2

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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8.6

"Great pool"

Great but poorly cleaned pool.

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8.5

"Great wellness & sports facilities"

Great wellness & sports facilities. Wellness staff could be friendlier. Wellness & sports facilities could use better cleaning.

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8.4

"Delicious food"

Excellent dining experience with delicious pizza. Great menu, especially beef dishes. Tasty side dishes, desserts, and fruits. Restaurant is poorly priced and cleaned. Fish & seafood is acceptable. Sushi is average. Pasta is ok. Tasty soups.

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8.2

"Great room"

Spacious rooms with lovely furniture and beautiful views. Bathrooms are large but with substandard cleaning. Beds, room cleanliness and maintenance are alright. Minibar can be a problem. Shower can be a problem. Kitchenette is acceptable.

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7.9

"Fantastic service"

Friendly service, especially in the restaurant, and decent reception and housekeeping. Subpar entertainment but professional staff. Recreation staff is nice. Good shuttle service. Smooth booking process. Good laundry service. Concierge service could be more helpful.

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7.6

"Great amenities"

Great buildings and terrace with okay facilities. Nice grounds with great facilities for kids. Elevator in need of updating. Great sports facilities and a gorgeous entrance area. Smoking area is ok. Good handicap accessible facilities. Beautiful architecture.

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7.1

"Great location"

Great location. Good shopping and sightseeing. Average parking. Close to public transport. Train station is a bit far. Affordable parking.

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4.8

"WiFi system needs upgrading"

Wifi quality could be improved.

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3.9

"Bar could improve"

Guests complain about the price and quality of the bar. Alcoholic drinks are not the best.

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9.2

"Tasty breakfast"

Tasty breakfast.

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8.8

"Great pool"

Great pool.

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8.1

"Delicious food"

Excellent dining experience with delicious pizza. Great menu, especially beef dishes. Tasty side dishes, desserts, and fruits. Restaurant is poorly priced and cleaned. Fish & seafood is acceptable. Sushi is average.

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8.0

"Great room"

Spacious rooms with lovely furniture and beautiful views. Bathrooms are large but with substandard cleaning. Old, reasonably clean rooms, decent beds, and inadequate A/C. Moderately well-maintained rooms with OK TV's.

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8.0

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Recreation staff is nice. Good shuttle service. Smooth booking process.

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6.7

"Location is ok"

Location is ok. Good shopping and sightseeing. So-so car access and parking.

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5.1

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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5.0

"Fairly good value for money"

Fairly good value for money. Food is a bit overpriced.

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3.8

"Bar could improve"

Poor bar with subpar drinks.

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9.3

"Tasty breakfast"

Tasty breakfast.

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8.8

"Great pool"

Great pool.

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8.5

"Delicious food"

Great dining experience, with a good menu, side dishes, desserts, and fruits. Food is a bit overpriced. Delicious beef dishes & steak. Fish & seafood is acceptable. Sushi is average.

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8.4

"Great room"

Spacious rooms with lovely furniture and beautiful views. Bathrooms are large but with substandard cleaning. Beds, room cleanliness and maintenance are alright. TV needs to be updated.

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8.4

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Recreation staff is nice. Good shuttle service. Smooth booking process.

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7.2

"Great location"

Great location near lots of shopping. Average parking. Affordable parking.

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3.7

"Bar could improve"

Poor bar with subpar drinks.

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9.3

"Tasty breakfast"

Tasty breakfast.

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8.6

"Great pool"

Great pool.

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8.4

"Great room"

Spacious rooms with lovely furniture and beautiful views. Bathrooms are large but with substandard cleaning. Beds, room cleanliness and maintenance are alright.

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8.3

"Delicious food"

Great dining experience, with a good menu, side dishes, desserts, and fruits. Food is a bit overpriced. Fish & seafood is acceptable. Sushi is average. Delicious beef dishes & steak. Pasta is ok.

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7.6

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Smooth booking process. Recreation staff is nice. Good shuttle service. Wellness staff could be friendlier.

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6.8

"Location is ok"

Okay location and parking. Great shopping.

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5.1

"Fairly good value for money"

Fairly good value for money. Food is a bit overpriced.

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5.1

"Regular internet service"

Regular internet service.

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4.0

"Bar could improve"

Bar could improve.

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