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1, Kankaiji, Beppu, Oita , 874-0822, Beppu-shi, Japan

Review Score

Based on 5154 reviews

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8.8

Breakfast

9.3

354 reviews

Pool

8.9

443 reviews

Wellness Area

8.8

660 reviews

Food

8.3

2363 reviews

Room

8.1

2351 reviews

Service

7.9

1707 reviews

Amenities

7.8

987 reviews

Location

7.1

700 reviews

WiFi

6.3

10 reviews

Bar and Beverages

5.4

42 reviews

Cleanliness

5.3

230 reviews

100% Verified Real Reviews

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9.3

"Tasty breakfast"

Tasty breakfast.

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8.9

"Great pool"

Great but poorly cleaned pool.

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8.8

"Great wellness & sports facilities"

Great wellness and sauna facilities. Wellness & sports facilities could use better cleaning.

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8.3

"Delicious food"

Decent seafood and overall great dining. Great menu, especially beef dishes. Restaurant is poorly priced and cleaned. Great pizza and desserts. Sushi is average. Pasta is ok. Vegetables are average.

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8.1

"Great room"

Wonderful beds and views in big but old rooms. Bathrooms are large but with substandard cleaning. Rooms are relatively clean, and furniture is average. Moderately well-maintained rooms with OK TV's. Complaints about minibars and kitchenettes. Shower can be a problem.

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7.9

"Fantastic service"

Friendly service, especially in the restaurant, and decent reception and housekeeping. Recreation staff is nice. Good shuttle service. Smooth booking process. Good laundry service.

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7.8

"Great amenities"

Facilities are outdated, but outdoor sports facilities are top-notch. Great hotel buildings and entrance area. Nice grounds with great facilities for kids. Elevator in need of updating. Nice smoking area. Beautiful architecture. Good handicap accessible facilities.

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7.1

"Great location"

Great location near lots of shopping. Good car access, but so-so parking.

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6.3

"Regular internet service"

Average wifi quality.

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5.4

"Standard bar"

Alright but spendy bar. Alcoholic drinks are not the best.

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5.3

"Quite clean"

Untidy dining area but rooms are clean enough. Bathrooms and pool area are inadequately clean. Moderately clean hotel facilities. Wellness & sports facilities could use better cleaning.

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9.2

"Tasty breakfast"

Tasty breakfast.

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8.8

"Great pool"

Great pool.

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8.0

"Delicious food"

Excellent dining experience with delicious pizza. Great menu, especially beef dishes. Fish & seafood is acceptable. Restaurant is poorly priced and cleaned. Tasty side dishes, desserts, and fruits. Sushi is average.

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7.9

"Great room"

Big rooms with impressive views, good TV's and cozy beds. Bathrooms are large but with substandard cleaning. Rooms relatively well-maintained but rooms outdated. Room cleanliness is acceptable.

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7.8

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Recreation staff is nice. Good shuttle service. Booking process is sufficient.

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6.9

"Location is ok"

Decent location with good shopping. Good car access, but so-so parking.

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6.6

"Regular internet service"

Regular internet service.

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5.0

"Fairly good value for money"

Fairly good value for money. Food and beverages are pricey.

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5.0

"Standard bar"

Alright but spendy bar. Alcoholic drinks are not the best.

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9.5

"Tasty breakfast"

Tasty breakfast.

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9.0

"Great pool"

Great pool.

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8.8

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.4

"Great amenities"

Great hotel grounds and buildings. Conventional kids facilities. Relatively new facilities. Elevator in need of updating.

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8.2

"Great room"

Big rooms with impressive views, good TV's and cozy beds. Bathrooms are large but with substandard cleaning. Rooms relatively well-maintained but rooms outdated. Room cleanliness is acceptable.

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8.2

"Delicious food"

Excellent dining, especially the beef. Great menu with amazing pizza. Food is pricey, but the desserts are great. Fish & seafood is acceptable. Sushi is average. Pasta is ok.

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7.7

"Great location"

Great location for shopping and parking was alright.

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7.6

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Recreation staff is nice. Smooth booking process. Good shuttle service.

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5.3

"Quite clean"

Cleanliness is lacking in rooms and bathrooms.

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5.0

"Fairly good value for money"

Fairly good value for money. Food is a bit overpriced.

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9.1

"Tasty breakfast"

Tasty breakfast.

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9.0

"Great pool"

Great pool.

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8.9

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.7

"Delicious food"

Great dining experience, with a good menu, side dishes, desserts, and fruits. Delicious beef dishes & steak. Fish & seafood is acceptable. Food is a bit overpriced. Sushi is average.

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8.5

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Recreation staff is nice. Good shuttle service.

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8.2

"Great amenities"

Old facilities, but pleasant hotel buildings.

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8.1

"Great room"

Amply-sized rooms with excellent beds and superb views. Bathrooms are large but with substandard cleaning. Old, poorly maintained rooms with substandard A/C and furnishings. Standard TV.

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7.1

"Great location"

Great location for shopping and parking was alright.

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5.2

"Quite clean"

Moderately clean hotel facilities. Bathrooms and rooms are untidy.

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5.0

"Standard bar"

Poor bar with subpar drinks.

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