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Av. Sunyaxchen Lote 46 y 47 Mza 2 , 77509, Cancún, Benito Juárez, Mexico

Review Score

Based on 915 reviews

heart

7.7

Location

8.7

173 reviews

Cleanliness

8.3

106 reviews

WiFi

7.9

30 reviews

Service

7.6

233 reviews

Vibe

7.1

37 reviews

Room

7.1

267 reviews

Food

4.9

33 reviews

Breakfast

3.1

132 reviews

Amenities

2.8

84 reviews

Beach

2.5

10 reviews

Pool

0.0

5 reviews

100% Verified Real Reviews

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8.7

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Excellent parking and car access. Beach is a bit far.

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8.3

"Clean"

Clean hotel facilities. Clean rooms and bathrooms.

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7.9

"Good internet service"

Good internet service. Average wifi quality.

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7.6

"Fantastic service"

Friendly and professional housekeepers. Management should be more attentive. Booking process should be better organized.

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7.1

"Awesome vibe"

Awesome vibe. Relatively modern hotel. Friendly atmosphere.

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7.1

"Great room"

Tidy rooms with great views and relatively good beds and TV's. Poorly-maintained rooms with poor furniture, A/C, and minibars. Bathrooms are fine and very clean. Rooms are decent-sized but a little outdated. Shower was ok.

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4.9

"Food could be better"

Poorly rated food, particularly desserts. Side dishes are all right.

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3.1

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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2.8

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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2.5

"Beach is not so nice"

Beach is not so nice.

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0.0

"Pool should be renewed"

Pool should be renewed.

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8.5

"Great location"

Great location.

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8.3

"Clean"

Clean rooms.

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7.8

"Fantastic service"

Average reception, but good overall service.

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6.6

"Room is all right"

Rooms are clean and decent overall with okay beds.

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5.8

"Comfortable"

Beds are decent and generally comfortable.

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