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Jl. Sunset Road no 23 , 80361, Kuta, Indonesia

Review Score

Based on 795 reviews

heart

7.7

Service

7.9

235 reviews

Location

6.6

108 reviews

Breakfast

6.4

113 reviews

Pool

6.1

38 reviews

Comfort

4.9

101 reviews

Room

4.8

289 reviews

Cleanliness

4.7

155 reviews

Beach

3.6

11 reviews

WiFi

1.5

23 reviews

100% Verified Real Reviews

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7.9

"Fantastic service"

Friendly service, and excellent management. Service is relatively professional, but reception and housekeeping are not great.

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6.6

"Location is ok"

Location is ok. Good shopping nearby and not so far from the beach. Not great access by car, with poorly rated parking. Good access to airport. City centre is hard to reach.

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6.4

"Breakfast is average"

Breakfast is average.

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6.1

"Ordinary pool"

Moderately clean pool area.

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4.9

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Rooms are spacious with standard beds.

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4.8

"Room needs to be improved"

Large rooms but untidy and need updating. Poorly maintained rooms with subpar televisions, air conditioning, and views. Average beds. Shower can be a problem.

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4.7

"Could use a good cleaning"

Rooms, particularly bathrooms were inadequately clean, although pools were fairly well kept. Clean hotel facilities.

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3.6

"Beach is not so nice"

Beach is not so nice.

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1.5

"Complaints about WiFi"

Wifi quality could be improved.

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7.9

"Fantastic service"

Friendly service.

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6.6

"Location is ok"

Location is ok.

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6.4

"Breakfast is average"

Breakfast is average.

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6.2

"Ordinary pool"

Ordinary pool.

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5.2

"Room is all right"

Well-sized, typical rooms with mediocre beds. Poorly cleaned, old rooms and bathrooms, and insufficient A/C.

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4.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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4.8

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Rooms are spacious with standard beds.

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7.6

"Fantastic service"

Service is welcoming but the reception is subpar.

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6.9

"Location is ok"

Decent location with good shopping.

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6.1

"Breakfast is average"

Breakfast is average.

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5.3

"Decent vibe"

Decent vibe.

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4.6

"More comfort would be nice"

Not very comfortable, with poor beds.

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4.0

"Room needs to be improved"

Poor beds and room cleanliness.

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3.9

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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7.9

"Fantastic service"

Friendly service.

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6.9

"Fairly good value for money"

Fairly good value for money.

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6.7

"Breakfast is average"

Breakfast is average.

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6.3

"Location is ok"

Location is ok.

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5.1

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms.

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5.0

"Comfortable"

Comfortable.

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4.8

"Room needs to be improved"

Rooms could be cleaner.

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