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New Lane,Off Macalister Road 33, 10400, Penang, Malaysia

Review Score

Based on 8601 reviews

heart

8.7

Location

9.5

3173 reviews

Cleanliness

8.7

947 reviews

Value for money

8.7

809 reviews

Food

8.5

1080 reviews

Vibe

8.4

533 reviews

WiFi

8.0

98 reviews

Room

8.0

2183 reviews

Service

7.6

1712 reviews

Breakfast

6.6

967 reviews

Pool

2.6

262 reviews

100% Verified Real Reviews

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9.5

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Great accessibility by car with affordable parking.

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8.7

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so. Pool and dining areas are clean.

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8.7

"Best value for money"

Best value for money. Well-priced food and beverages. Acceptable breakfast prices. Free internet.

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8.5

"Delicious food"

Great seafood in a clean, excellent restaurant. Affordable restaurant with great snacks and desserts. Menu and side dishes are decent.

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8.4

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Modern Hotel. Luxurious Hotel. Stylish hotel. Good for traveling with friends. Great water park hotel. Good for business people.

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8.0

"Good internet service"

Fast and cheap WiFi. Average wifi quality.

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8.0

"Great room"

New, clean rooms with great views from the balconies. Big rooms with okay TV's and minibars. Decently-clean rooms with spacious bathrooms. Furniture is alright, but rooms are poorly maintained, with inadequate A/C. Great shower.

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7.6

"Fantastic service"

Great waitstaff, friendly service, and excellent guided tours. Professional service with decent reception and housekeeping. Room service is perfect. Hotel security can be an issue.

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6.6

"Breakfast is average"

Decent and moderately priced breakfast.

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2.6

"Pool should be renewed"

Pool should be renewed. Clean pool area.

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9.5

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Great accessibility by car with affordable parking.

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8.7

"Best value for money"

Best value for money. Affordable food. Acceptable breakfast prices.

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8.6

"Delicious food"

Great dining experience, with tasty fish, seafood, desserts, and fruits. Reasonably priced food and excellent snacks.

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8.5

"Awesome vibe"

Awesome vibe. Modern Hotel. Friendly atmosphere. Luxurious Hotel. Entrance area is ok.

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8.5

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

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7.7

"Great amenities"

New facilities and relatively nice entrance area. Elevator in need of updating.

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7.6

"Great room"

Rooms are spacious, modern and tidy with excellent views. Decently-clean rooms with spacious bathrooms. Decent beds and minibars. Furniture is alright, but rooms are poorly maintained, with inadequate A/C. Great shower.

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7.3

"Fantastic service"

Friendly and professional service with decent reception and housekeeping.

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6.8

"Regular internet service"

Average wifi quality.

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6.5

"Breakfast is average"

Decent and moderately priced breakfast.

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2.4

"Pool should be renewed"

Pool should be renewed.

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9.3

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Great accessibility by car with affordable parking.

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8.7

"Clean"

Clean hotel facilities. Clean rooms.

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8.7

"Best value for money"

Best value for money.

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8.2

"Delicious food"

Lovely food, particularly the snacks.

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7.7

"Great room"

New rooms. A/C needs maintenance but otherwise tidy rooms with great views. Large, so-so bathroom. Average minibars and furniture. Great shower.

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7.4

"Fantastic service"

Service is professional and friendly. Guests complained about the staff at reception and housekeeping.

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6.6

"Regular internet service"

Regular internet service.

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6.5

"Breakfast is average"

Breakfast is average.

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2.6

"Pool should be renewed"

Pool should be renewed.

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9.6

"Great location"

Great location with good access by car. Great sightseeing, restaurants and shopping nearby.

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8.8

"Best value for money"

Best value for money.

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8.3

"Clean"

Clean hotel facilities. Clean rooms.

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8.3

"Delicious food"

Lovely food, particularly the snacks.

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7.6

"Great room"

Clean rooms, decent beds and bathrooms.

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6.7

"Service is adequate"

Staff are kind and fairly professional, but reception was lacking.

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6.3

"Breakfast is average"

Breakfast is average.

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2.6

"Pool should be renewed"

Pool should be renewed.

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9.8

"Great location"

Great location with good access by car. Shopping, restaurants and bars in the area are great.

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8.8

"Clean"

Clean rooms.

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8.8

"Best value for money"

Best value for money.

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8.7

"Delicious food"

Delicious food.

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7.8

"Great room"

Clean rooms.

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7.7

"Fantastic service"

Friendly service.

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7.6

"Great amenities"

Nice building.

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6.9

"Breakfast is average"

Breakfast is average.

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