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1180 E MAIN STREET , 62901, Carbondale, United States of America

Review Score

Based on 617 reviews

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7.3

Location

9.6

79 reviews

Service

7.6

165 reviews

Room

5.7

231 reviews

Cleanliness

4.6

136 reviews

WiFi

3.8

29 reviews

Breakfast

3.2

54 reviews

Amenities

2.3

53 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location with good parking and shopping.

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7.6

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping.

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5.7

"Room is all right"

Rooms are decent size and age, and have adequate beds. Complaints about cleanliness, maintenance, and TVs. Guests had problems with furnishing, A/C, and cleanliness of the bathrooms. Shower can be a problem. Great kitchenettes and minibars.

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4.6

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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3.8

"Complaints about WiFi"

Wifi quality could be improved.

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3.2

"Breakfast can be improved"

Breakfast can be improved.

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2.3

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

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9.6

"Great location"

Great location.

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7.6

"Fantastic service"

Friendly service and great reception.

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4.9

"Room needs to be improved"

Untidy rooms with acceptable beds but poor bathrooms.

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4.6

"Could use a good cleaning"

Rooms could be cleaner. Moderately clean hotel facilities.

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3.1

"Breakfast can be improved"

Breakfast can be improved.

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2.0

"Amenities are not the best"

Hotel buildings could use some improvement.

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7.6

"Fantastic service"

Friendly service and great reception.

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5.7

"Comfortable"

Beds are decent and generally comfortable.

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5.5

"Room is all right"

Mostly alright rooms with OK beds, but some cleanliness issues.

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4.7

"Could use a good cleaning"

Rooms could be cleaner.

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2.7

"Breakfast can be improved"

Breakfast can be improved.

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2.2

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.3

"Best value for money"

Best value for money.

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7.8

"Fantastic service"

Friendly service.

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5.0

"Room is all right"

Average rooms, poorly cleaned and maintained.

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4.9

"Could use a good cleaning"

Rooms could be cleaner.

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7.5

"Fantastic service"

Fantastic service.

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