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35 The Esplanade , 3228, Torquay, Australia

Review Score

Based on 501 reviews

heart

7.5

Location

9.5

156 reviews

Service

7.8

65 reviews

Comfort

4.7

94 reviews

Food

4.6

53 reviews

Cleanliness

4.2

62 reviews

Pool

4.1

15 reviews

Room

4.0

164 reviews

Amenities

3.5

22 reviews

Breakfast

3.3

6 reviews

Vibe

3.1

32 reviews

WiFi

2.7

11 reviews

Value for money

2.6

28 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location with good parking availability. Great nearby restaurants, bars, and shopping right by beach.

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7.8

"Fantastic service"

Reception is typical, although management is stand-out and service is friendly.

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4.7

"More comfort would be nice"

Uncomfortable and noisy, but spacious, rooms with less than ideal beds.

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4.6

"Food could be better"

Food could be better.

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4.2

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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4.1

"Pool should be renewed"

Pool in need of cleaning.

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4.0

"Room needs to be improved"

Outdated, insufficiently cleaned rooms and bathrooms, with poor furniture. Large but poorly-maintained rooms, and uncomfortable beds. Shower can be a problem. Kitchenette is acceptable.

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3.5

"Amenities are not the best"

Facilities in need of refurbishment. Architecture not so nice.

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3.3

"Breakfast can be improved"

Breakfast can be improved.

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3.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Hotel could be more stylish. Good choice for a city trip.

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2.7

"Complaints about WiFi"

Wifi quality could be improved.

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2.6

"Value for money could be better"

Value for money could be better.

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9.5

"Great location"

Great location. Great nearby restaurants, bars, and shopping right by beach.

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8.2

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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4.8

"Food could be better"

Food could be better.

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4.7

"More comfort would be nice"

Noisy room lacking in comfort. Rooms are spacious with standard beds.

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4.5

"Could use a good cleaning"

Rooms could be cleaner.

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4.4

"Room needs to be improved"

Large, yet old and poorly cleaned rooms with less well rated bathrooms. Beds are standard, but furnishings and room maintenance are lacking.

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3.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.9

"Value for money could be better"

Value for money could be better.

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2.2

"Complaints about WiFi"

Wifi quality could be improved.

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9.5

"Great location"

Excellent location close to the beach.

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7.4

"Fantastic service"

Fantastic service.

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4.7

"Food could be better"

Food could be better.

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4.6

"More comfort would be nice"

Uncomfortable, noisy rooms with poor beds.

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4.2

"Could use a good cleaning"

Rooms could be cleaner.

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4.1

"Pool should be renewed"

Pool should be renewed.

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3.9

"Room needs to be improved"

Poorly cleaned and maintained rooms with poor beds and bathrooms.

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3.1

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.8

"Vibe is not too good"

Vibe is not too good.

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2.3

"Value for money could be better"

Value for money could be better.

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9.8

"Beautiful beach"

Beautiful beach.

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9.5

"Great location"

Excellent location close to the beach.

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7.9

"Fantastic service"

Fantastic service.

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4.9

"More comfort would be nice"

Not very comfortable, with poor beds.

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4.6

"Food could be better"

Food could be better.

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4.1

"Room needs to be improved"

Poor beds in rooms needing some cleaning.

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4.1

"Could use a good cleaning"

Rooms could be cleaner.

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