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35 The Esplanade , 3228, Torquay, Australia

Review Score

Based on 511 reviews

heart

7.3

Location

9.6

153 reviews

Service

7.4

71 reviews

Value for money

5.9

22 reviews

Comfort

5.0

87 reviews

WiFi

5.0

7 reviews

Room

4.8

157 reviews

Cleanliness

4.4

61 reviews

Food

4.4

46 reviews

Vibe

3.3

38 reviews

Pool

2.5

13 reviews

Amenities

2.5

22 reviews

Wellness Area

1.4

7 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location with good parking availability. Great nearby restaurants, bars, and shopping right by beach.

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7.4

"Fantastic service"

Service is friendly with great housekeeping and management, though reception is only decent.

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5.9

"Fairly good value for money"

Fairly good value for money.

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5.0

"Comfortable"

Poor beds, with complaints about A/C and noise. Spacious rooms.

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5.0

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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4.8

"Room needs to be improved"

Complaints about maintenance and cleanliness in rooms and bathrooms. Great views from large but outdated rooms with subpar beds. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

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4.4

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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4.4

"Food could be better"

Food could be better.

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3.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Hotel could be more stylish. Awesome for a beach holiday.

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2.5

"Pool should be renewed"

Pool in need of cleaning.

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2.5

"Amenities are not the best"

Facilities in need of refurbishment.

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1.4

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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9.6

"Great location"

Great location. Close to the beach, restaurants, and bars.

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7.8

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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5.0

"Comfortable"

Overall comfort is OK and rooms are large, yet with problems with noise and beds.

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4.8

"Room needs to be improved"

Poorly cleaned and maintained rooms with poor beds and bathrooms. Spacious rooms.

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4.5

"Could use a good cleaning"

Rooms could be cleaner.

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2.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.6

"Great location"

Great location.

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7.2

"Fantastic service"

Fantastic service.

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4.7

"More comfort would be nice"

Uncomfortable, noisy rooms with poor beds.

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4.4

"Food could be better"

Food could be better.

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4.3

"Could use a good cleaning"

Rooms could be cleaner.

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4.0

"Room needs to be improved"

Rooms are poorly maintained and cleaned, with poorly rated beds.

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2.5

"Pool should be renewed"

Pool should be renewed.

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2.5

"Vibe is not too good"

Vibe is not too good.

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9.7

"Great location"

Great location.

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4.4

"Food could be better"

Food could be better.

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4.2

"Room needs to be improved"

Rooms could be cleaner.

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4.2

"Could use a good cleaning"

Rooms could be cleaner.

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