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35 The Esplanade , 3228, Torquay, Australia

Review Score

Based on 502 reviews

heart

7.4

Location

9.5

148 reviews

Service

7.9

63 reviews

Comfort

4.7

92 reviews

Room

4.1

164 reviews

Cleanliness

3.9

60 reviews

Amenities

3.4

22 reviews

Breakfast

3.3

6 reviews

Value for money

3.1

26 reviews

Pool

2.8

13 reviews

WiFi

2.2

9 reviews

Wellness Area

1.4

5 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location with good parking availability. Great nearby restaurants, bars, and shopping right by beach.

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7.9

"Fantastic service"

Reception is typical, although management is stand-out and service is friendly.

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4.7

"More comfort would be nice"

Noisy room lacking in comfort. Rooms are spacious with standard beds.

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4.1

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Rooms are spacious with standard beds. Some guests complained about bathroom cleanliness; kitchenettes, furniture and TV's are not great. Shower can be a problem.

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3.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.4

"Amenities are not the best"

Facilities in need of refurbishment.

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3.3

"Breakfast can be improved"

Breakfast can be improved.

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3.1

"Value for money could be better"

Value for money could be better.

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2.8

"Pool should be renewed"

Pool should be renewed.

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2.2

"Complaints about WiFi"

Wifi quality could be improved.

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1.4

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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9.5

"Great location"

Great location. Great nearby restaurants, bars, and shopping right by beach.

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8.2

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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4.7

"More comfort would be nice"

Noisy room lacking in comfort. Rooms are spacious with standard beds.

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4.5

"Room needs to be improved"

Large, yet old and poorly cleaned rooms with less well rated bathrooms. Beds are standard, but furnishings and room maintenance are lacking.

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4.2

"Could use a good cleaning"

Rooms could be cleaner.

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3.7

"Amenities are not the best"

Amenities are not the best.

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3.4

"Value for money could be better"

Value for money could be better.

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9.5

"Great location"

Excellent location close to the beach.

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7.4

"Fantastic service"

Fantastic service.

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4.9

"Food could be better"

Food could be better.

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4.5

"More comfort would be nice"

Beds are OK, but rooms generally uncomfortable and noisy.

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3.9

"Could use a good cleaning"

Rooms could be cleaner.

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3.8

"Room needs to be improved"

Poor maintenance and cleaning in rooms with so-so beds and low rated bathrooms.

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3.5

"Vibe is not too good"

Vibe is not too good.

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3.0

"Pool should be renewed"

Pool should be renewed.

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3.0

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.8

"Value for money could be better"

Value for money could be better.

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9.8

"Beautiful beach"

Beautiful beach.

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9.5

"Great location"

Excellent location close to the beach.

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7.9

"Fantastic service"

Fantastic service.

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5.0

"Comfortable"

Okay beds but not comfortable overall.

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4.7

"Food could be better"

Food could be better.

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4.2

"Room needs to be improved"

Beds are alright, but room cleanliness could be improved.

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3.8

"Could use a good cleaning"

Rooms could be cleaner.

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