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18 Pirotska Str , 1301, Sofia, Bulgaria

Review Score

Based on 923 reviews

heart

7.5

Location

9.3

214 reviews

Service

7.6

138 reviews

Breakfast

6.1

119 reviews

Comfort

6.0

117 reviews

Amenities

4.7

23 reviews

Room

4.6

175 reviews

Food

4.4

19 reviews

Cleanliness

3.7

56 reviews

WiFi

3.1

26 reviews

Vibe

2.2

49 reviews

Wellness Area

1.8

6 reviews

100% Verified Real Reviews

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9.3

"Great location"

Good location, close to public transport. Near to the city centre with good shopping options nearby. Easy car access but inadequate parking.

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7.6

"Fantastic service"

Great service, especially at reception. Service is somewhat professional, but housekeeping is subpar.

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6.1

"Breakfast is average"

Breakfast is average.

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6.0

"Comfortable"

Fairly comfortable, yet noisy rooms with poor A/C. So-so beds and bathroom size.

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4.7

"Amenities are not the best"

Hotel building is alright, but amenities are lacking. Pleasant entrance area.

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4.6

"Room needs to be improved"

Rooms need more cleaning and maintenance, with poorly rated minibars. Old rooms, poor furniture and A/C, and decent beds. Bathrooms aren't perfect, but okay size and clean enough. Shower can be a problem.

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4.4

"Food could be better"

Poorly rated food, particularly desserts.

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3.7

"Could use a good cleaning"

Bathrooms are relatively clean, but rooms are less well cleaned. Hotel facilities could use a good clean.

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3.1

"Complaints about WiFi"

Wifi quality could be improved.

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2.2

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Pleasant entrance area. Good choice for a city trip. Good for traveling with friends. Suitable for solo travelers.

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1.8

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.2

"Great location"

Good location, close to public transport. Parking is rare.

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7.5

"Fantastic service"

Fantastic service.

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6.1

"Breakfast is average"

Breakfast is average.

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6.1

"Comfortable"

Large rooms with average comfort and standard beds. Deficient A/C and too noisy rooms.

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5.1

"Ordinary amenities"

Average hotel building.

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4.7

"Room needs to be improved"

Old, poorly cleaned rooms, with poor bathrooms and so-so beds Large but poorly maintained rooms, subpar furniture, and inadequate A/C.

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4.6

"Food could be better"

Food could be better.

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3.6

"Could use a good cleaning"

Rooms could be cleaner.

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2.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.5

"Great location"

Great location.

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7.5

"Fantastic service"

Friendly service.

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5.8

"Breakfast is average"

Breakfast is average.

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5.7

"Comfortable"

Noisy but acceptably comfortable rooms with okay beds.

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4.4

"Room needs to be improved"

Beds are alright, but room cleanliness could be improved.

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3.8

"Could use a good cleaning"

Rooms could be cleaner.

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2.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.3

"Great location"

Great location.

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7.8

"Fantastic service"

Friendly service.

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6.1

"Comfortable"

Comfortable.

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5.8

"Breakfast is average"

Breakfast is average.

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4.5

"Room needs to be improved"

Guests complained about bathrooms and general cleanliness of the rooms.

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3.8

"Could use a good cleaning"

Rooms could be cleaner.

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