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Jln. Surabaya, 20212, Medan, Indonesia

Review Score

Based on 1077 reviews

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7.4

Breakfast

8.3

193 reviews

Service

8.1

180 reviews

Location

8.0

169 reviews

WiFi

5.6

22 reviews

Room

5.0

301 reviews

Amenities

5.0

51 reviews

Wellness Area

4.3

5 reviews

100% Verified Real Reviews

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8.3

"Tasty breakfast"

Tasty breakfast.

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8.1

"Fantastic service"

Friendly, professional service, though reception is subpar.

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8.0

"Great location"

Well-located, although unfortunately the parking isn't easy. Centrally located, near restaurants, bars, and shopping.

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5.6

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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5.0

"Room is all right"

Bathrooms not great but beds are good, and room acceptably clean. Outdated, poorly maintained rooms with complaints about A/C and poor views. Shower was ok.

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5.0

"Ordinary amenities"

Hotel buildings are substandard but amenities are OK. Great hotel grounds with a beautiful entrance area.

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4.3

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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8.6

"Tasty breakfast"

Tasty breakfast.

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8.1

"Fantastic service"

Friendly service.

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7.8

"Great location"

Great location.

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5.5

"Quite clean"

Room cleanliness is acceptable. Moderately clean hotel facilities.

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5.2

"Ordinary amenities"

Hotel buildings are substandard but amenities are OK.

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4.9

"Room needs to be improved"

Poor rooms and bathrooms. Awesome beds, and reasonably clean rooms.

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8.2

"Tasty breakfast"

Tasty breakfast.

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8.1

"Fantastic service"

Friendly service.

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7.9

"Great location"

Great location.

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5.6

"Comfortable"

Room size and comfort are OK, but beds are great.

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5.0

"Quite clean"

Cleanliness is lacking in rooms and bathrooms.

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4.0

"Room needs to be improved"

Lovely beds, but generally low rated rooms. Average sized rooms which are decently clean, but with cleanliness problems in the bathrooms.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.2

"Great location"

Great location.

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7.9

"Fantastic service"

Service is welcoming but the reception is subpar.

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5.0

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms.

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4.9

"Amenities are not the best"

Amenities are not the best.

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4.5

"Room needs to be improved"

Guests complained about bathrooms and general cleanliness of the rooms. Average-sized rooms with great beds.

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8.6

"Best value for money"

Best value for money.

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8.4

"Fantastic service"

Friendly service.

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8.4

"Great location"

Great location.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.1

"Delicious food"

Delicious food.

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6.2

"Quite clean"

Room cleanliness is acceptable.

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5.2

"Room is all right"

Room cleanliness is acceptable.

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