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117 Jalan Pudu, 55100, Kuala Lumpur, Malaysia

Review Score

Based on 2673 reviews

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7.1

Location

8.7

588 reviews

Bar and Beverages

8.3

6 reviews

Breakfast

7.0

311 reviews

Value for money

6.5

192 reviews

Service

5.9

608 reviews

Amenities

4.4

174 reviews

Room

4.2

728 reviews

Cleanliness

4.0

255 reviews

WiFi

3.9

67 reviews

Pool

2.8

87 reviews

Vibe

2.6

228 reviews

100% Verified Real Reviews

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8.7

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Close to public transport and the train. Reasonably accessible by car.

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8.3

"Bar is awesome"

Bar is awesome.

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7.0

"Tasty breakfast"

Breakfast is decent but expensive.

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6.5

"Fairly good value for money"

Fairly good value for money. High priced breakfast. Affordable food. Free internet.

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5.9

"Service is adequate"

Friendly but unprofessional service, with complaints about reception and housekeeping staff. Room service could have been improved. Decent waitstaff and management. Concierge service is average. Good shuttle service. Great hotel security.

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4.4

"Amenities are not the best"

Old facilities and poor entrance area, but okay hotel grounds. Elevator in need of updating. Architecture not so nice. Adequate meeting & event facilities.

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4.2

"Room needs to be improved"

Outdated rooms with complaints about minibars, A/C, and cleanliness. Rooms are run down with bad furniture and TVs and filthy bathrooms. Large rooms with great balconies and views. Shower can be a problem.

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4.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities. Dining area is relatively clean.

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3.9

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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2.8

"Pool should be renewed"

Pool should be renewed.

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2.6

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish. Luxurious Hotel. Good choice for a city trip.

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8.6

"Great location"

Well-located, although unfortunately the parking isn't easy. Good shopping and sightseeing.

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6.8

"Breakfast is average"

Breakfast is average.

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6.5

"Fairly good value for money"

Fairly good value for money.

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6.0

"Comfortable"

Passably comfortable with mediocre beds and A/C. Spacious rooms and bathrooms.

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6.0

"Service is adequate"

Friendly, acceptably professional service. Complaints about housekeeping and reception.

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4.1

"Could use a good cleaning"

Rooms could be cleaner. Moderately clean hotel facilities.

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4.1

"Complaints about WiFi"

Wifi quality could be improved.

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3.9

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

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3.7

"Room needs to be improved"

Poorly maintained and cleaned rooms. Rooms are spacious with standard beds. Outdated room and furniture, and problems with the A/C. The bathrooms are large but otherwise not very highly rated.

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2.8

"Pool should be renewed"

Pool should be renewed.

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2.5

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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8.8

"Great location"

Great location near shopping and public transport. Pricey, inconvenient parking.

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7.2

"Tasty breakfast"

Tasty breakfast.

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6.3

"Fairly good value for money"

Fairly good value for money.

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5.5

"Service is adequate"

Unprofessional service, with poor housekeeping and reception. Service is relatively friendly.

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4.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.1

"Complaints about WiFi"

Wifi quality could be improved.

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3.6

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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3.4

"Room needs to be improved"

Large rooms but untidy and need updating. Beds are alright, but rooms are badly-maintained with poor A/C and furniture.

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2.7

"Pool should be renewed"

Pool should be renewed.

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2.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.8

"Great location"

Great location near lots of shopping.

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6.8

"Breakfast is average"

Breakfast is average.

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6.5

"Fairly good value for money"

Fairly good value for money.

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6.2

"Service is adequate"

So-so, but friendly, service, but low rated reception.

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4.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.1

"Complaints about WiFi"

Wifi quality could be improved.

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3.7

"Could use a good cleaning"

Rooms could be cleaner.

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3.6

"Room needs to be improved"

Large, yet old and poorly cleaned rooms with less well rated bathrooms. Beds are standard, but furnishings and room maintenance are lacking.

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3.0

"Pool should be renewed"

Pool should be renewed.

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2.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.8

"Great location"

Great location.

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6.8

"Fairly good value for money"

Fairly good value for money.

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6.7

"Food is all right"

Food is all right.

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6.6

"Breakfast is average"

Breakfast is average.

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6.0

"Comfortable"

Comfortable.

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5.6

"Service is adequate"

Service is adequate.

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4.6

"Could use a good cleaning"

Could use a good cleaning.

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4.2

"Room needs to be improved"

Room needs to be improved.

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3.1

"Vibe is not too good"

Vibe is not too good.

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