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117 Jalan Pudu, 55100, Kuala Lumpur, Malaysia

Review Score

Based on 2794 reviews

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7.2

Location

8.9

552 reviews

Bar and Beverages

8.8

6 reviews

Value for money

7.0

177 reviews

Breakfast

6.9

285 reviews

Comfort

6.3

265 reviews

Service

6.2

563 reviews

WiFi

5.9

65 reviews

Wellness Area

5.3

33 reviews

Amenities

5.0

158 reviews

Room

4.4

688 reviews

Cleanliness

3.9

248 reviews

Vibe

2.9

231 reviews

Pool

2.3

83 reviews

100% Verified Real Reviews

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8.9

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Close to public transport and the train.

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8.8

"Bar is awesome"

Bar is awesome.

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7.0

"Best value for money"

Fairly good value for money. Food and breakfast are well-priced. Free internet.

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6.9

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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6.3

"Comfortable"

Beds are decent and generally comfortable. Big rooms and bathrooms, but noisy with insufficient A/C.

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6.2

"Service is adequate"

Poorly-managed, moderately professional staff and housekeeping. Reception and restaurant service are not great, but is friendly. Room service could have been improved. Good shuttle service. Concierge service could be more helpful.

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5.9

"Regular internet service"

Average wifi quality. Free internet.

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5.3

"Sufficient wellness & sports facilities"

Average wellness and fitness area. Sauna is ok.

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5.0

"Ordinary amenities"

Generally old facilities, although conference area was good. Elevator in need of updating. Nice hotel grounds and entrance area is alright. Architecture not so nice.

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4.4

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Large rooms with great balconies and views. Bathrooms are large but with substandard cleaning. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

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3.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities. Clean dining area.

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2.9

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is ok. Hotel could be more stylish. Luxurious Hotel. Good choice for a city trip.

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2.3

"Pool should be renewed"

Pool should be renewed.

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8.9

"Great location"

Good location, close to public transport. Good shopping and sightseeing. Parking is rare.

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6.9

"Breakfast is average"

Breakfast is average.

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6.8

"Fairly good value for money"

Fairly good value for money.

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6.3

"Service is adequate"

Service professionalism and housekeeping are average. Service is welcoming but the reception is subpar.

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5.9

"Comfortable"

Beds are decent and generally comfortable. Big rooms and bathrooms, but noisy with insufficient A/C.

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5.9

"Regular internet service"

Average wifi quality.

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5.2

"Sufficient wellness & sports facilities"

Average wellness and fitness area.

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4.5

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

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4.0

"Room needs to be improved"

Older and poorly cleaned rooms with inadequate A/C. Beds are standard, but furnishings and room maintenance are lacking. Spacious rooms. The bathrooms are large but otherwise not very highly rated. Shower can be a problem.

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3.8

"Could use a good cleaning"

Rooms could be cleaner. Moderately clean hotel facilities.

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2.7

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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2.2

"Pool should be renewed"

Pool should be renewed.

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9.0

"Great location"

Great location near shopping and public transport. Pricey, inconvenient parking.

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7.2

"Tasty breakfast"

Tasty breakfast.

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6.6

"Fairly good value for money"

Fairly good value for money.

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6.1

"Comfortable"

Beds are decent and generally comfortable. Large, but poorly air conditioned rooms.

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5.7

"Service is adequate"

Service is described as unprofessional, with mediocre housekeeping and poor reception. Service is relatively friendly.

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5.6

"Regular internet service"

Average wifi quality.

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5.0

"Sufficient wellness & sports facilities"

Wellness & sports facilities could be improved.

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4.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.8

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Bathrooms are unclean; air-conditioning, TV and bathroom are all substandard. Rooms are spacious with standard beds. Shower can be a problem.

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3.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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2.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier.

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2.2

"Pool should be renewed"

Pool should be renewed.

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8.9

"Great location"

Good location with shopping nearby but poor access to parking.

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7.0

"Best value for money"

Best value for money.

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6.7

"Breakfast is average"

Breakfast is average.

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6.4

"Service is adequate"

Service and reception staff are unprofessional, but quite friendly.

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6.3

"Comfortable"

Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise.

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5.6

"Regular internet service"

Average wifi quality.

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5.5

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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4.8

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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3.8

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.8

"Room needs to be improved"

Large rooms but untidy and need updating. Beds are standard, but furnishings and room maintenance are lacking.

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2.8

"Pool should be renewed"

Pool should be renewed.

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2.6

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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9.0

"Great location"

Great location.

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7.2

"Delicious food"

Delicious food.

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7.2

"Best value for money"

Best value for money.

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6.6

"Breakfast is average"

Breakfast is average.

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6.2

"Comfortable"

Beds are decent and generally comfortable.

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5.9

"Service is adequate"

Service is adequate.

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4.7

"Room needs to be improved"

Beds are alright, but room cleanliness could be improved.

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4.6

"Could use a good cleaning"

Rooms could be cleaner.

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3.7

"Vibe is not too good"

Vibe is not too good.

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