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117 Jalan Pudu, 55100, Kuala Lumpur, Malaysia

Review Score

Based on 2767 reviews

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7.1

Location

8.7

524 reviews

Bar and Beverages

8.3

6 reviews

Value for money

6.7

181 reviews

Breakfast

6.5

309 reviews

Service

5.9

536 reviews

WiFi

4.9

48 reviews

Room

3.9

668 reviews

Cleanliness

3.8

240 reviews

Amenities

2.9

151 reviews

Vibe

2.5

213 reviews

Pool

2.0

81 reviews

100% Verified Real Reviews

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8.7

"Great location"

Great location. Pricey, inconvenient parking. Near city centre with great sightseeing and nearby restaurants. Close to public transport and the train.

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8.3

"Bar is awesome"

Bar is awesome.

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6.7

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining. Free internet.

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6.5

"Breakfast is average"

Breakfast is decent but expensive.

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5.9

"Service is adequate"

Service professional and warm with good management and housekeeping. Bad service from reception and mediocre waitstaff. Room service could have been improved. Shuttle service is ok. Concierge service is average.

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4.9

"Complaints about WiFi"

WiFi's cheap, but of subpar quality.

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3.9

"Room needs to be improved"

Guests complain about the age and cleanliness of the rooms, the minibars, and the TVs. Large but poorly maintained rooms, subpar furniture, and inadequate A/C. Bathrooms are large but with substandard cleaning. View and beds are acceptable. Shower can be a problem.

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3.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities. Clean dining area.

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2.9

"Amenities are not the best"

Old facilities and poor entrance area, but okay hotel grounds. Elevator in need of updating. Architecture not so nice.

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2.5

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Luxurious Hotel. Hotel could be more stylish. Good choice for a city trip.

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2.0

"Pool should be renewed"

Pool should be renewed.

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8.6

"Great location"

Well-located, although unfortunately the parking isn't easy. Good shopping and sightseeing.

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6.6

"Fairly good value for money"

Fairly good value for money.

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6.5

"Breakfast is average"

Breakfast is average.

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6.1

"Comfortable"

Beds are decent and generally comfortable. Big rooms and bathrooms, but noisy with insufficient A/C.

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6.0

"Service is adequate"

Service professionalism and housekeeping are average. Service is welcoming but the reception is subpar.

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5.5

"Food is all right"

Food is all right.

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5.0

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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3.8

"Could use a good cleaning"

Rooms could be cleaner. Moderately clean hotel facilities.

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3.7

"Room needs to be improved"

Poorly maintained and cleaned rooms. Rooms are spacious with standard beds. Outdated room and furniture, and problems with the A/C. The bathrooms are large but otherwise not very highly rated.

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2.8

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

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2.3

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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2.1

"Pool should be renewed"

Pool should be renewed.

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8.8

"Great location"

Great location. Pricey, inconvenient parking.

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6.8

"Breakfast is average"

Breakfast is average.

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6.5

"Fairly good value for money"

Fairly good value for money.

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6.1

"Comfortable"

Large rooms with average comfort and standard beds.

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5.4

"Service is adequate"

Complaints about the reception staff, but the service is somewhat friendly. Service professionalism and housekeeping are average.

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5.0

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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3.3

"Could use a good cleaning"

Rooms could be cleaner. Moderately clean hotel facilities.

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3.3

"Room needs to be improved"

Large, yet old and poorly cleaned rooms with less well rated bathrooms. Beds are standard, but furnishings and room maintenance are lacking.

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3.0

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.2

"Pool should be renewed"

Pool should be renewed.

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8.9

"Great location"

Great location near lots of shopping.

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6.5

"Fairly good value for money"

Fairly good value for money.

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6.5

"Breakfast is average"

Breakfast is average.

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6.3

"Service is adequate"

So-so, but friendly, service, but low rated reception.

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5.6

"Food is all right"

Food is all right.

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4.8

"Complaints about WiFi"

Wifi quality could be improved.

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3.5

"Could use a good cleaning"

Rooms could be cleaner.

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3.4

"Room needs to be improved"

Large, yet old and poorly cleaned rooms with less well rated bathrooms. Beds are standard, but furnishings and room maintenance are lacking.

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3.2

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.4

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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2.2

"Pool should be renewed"

Pool should be renewed.

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9.0

"Great location"

Great location near lots of shopping.

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7.0

"Best value for money"

Best value for money.

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6.2

"Breakfast is average"

Breakfast is average.

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5.9

"Service is adequate"

Service is adequate.

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4.5

"Could use a good cleaning"

Could use a good cleaning.

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4.2

"Room needs to be improved"

Room needs to be improved.

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2.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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