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117 Jalan Pudu, 55100, Kuala Lumpur, Malaysia

Review Score

Based on 2859 reviews

heart

7.2

Location

8.8

506 reviews

Value for money

7.1

167 reviews

WiFi

6.6

45 reviews

Breakfast

6.6

290 reviews

Service

6.5

550 reviews

Room

4.9

699 reviews

Cleanliness

3.8

253 reviews

Vibe

3.5

243 reviews

Amenities

3.0

185 reviews

Pool

2.6

82 reviews

100% Verified Real Reviews

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8.8

"Great location"

Great location. Near city centre with great sightseeing and nearby restaurants. Easy car access but inadequate parking. Close to public transport and the train. Standard parking prices.

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7.1

"Best value for money"

Best value for money. Fair breakfast prices.

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6.6

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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6.6

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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6.5

"Service is adequate"

Service is relatively professional, but reception and housekeeping are not great. Friendly service, but poorly rated management. Room service is average. Concierge service is average. Booking process should be better organized. Good shuttle service.

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4.9

"Room needs to be improved"

Untidy, outdated rooms with bad TV's and A/C. Big rooms with lovely views, but poorly-maintained with poor furniture. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem. Adequate balcony.

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3.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.5

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Great for a wellness holiday. Awesome for families. Good for business people.

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3.0

"Amenities are not the best"

Old facilities and poor entrance area, but okay hotel grounds. Elevator in need of updating. Architecture not so nice.

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2.6

"Pool should be renewed"

Pool should be renewed.

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8.8

"Great location"

Great location near lots of shopping.

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6.8

"Breakfast is average"

Breakfast is average.

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6.7

"Service is adequate"

Friendly, more-or-less professional service, and so-so reception.

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4.4

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Rooms are spacious with standard beds. The bathrooms are large but otherwise not very highly rated.

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3.8

"Could use a good cleaning"

Rooms could be cleaner.

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3.1

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.7

"Pool should be renewed"

Pool should be renewed.

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8.6

"Great location"

Well-located, although unfortunately the parking isn't easy.

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6.9

"Fairly good value for money"

Fairly good value for money.

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6.7

"Breakfast is average"

Breakfast is average.

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6.2

"Service is adequate"

So-so, but friendly, service, but low rated reception.

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5.0

"Regular internet service"

Regular internet service.

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3.8

"Room needs to be improved"

Large, yet old and poorly cleaned rooms with less well rated bathrooms. Beds are standard, but furnishings and room maintenance are lacking.

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3.2

"Could use a good cleaning"

Rooms could be cleaner.

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3.0

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.9

"Great location"

Great location.

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6.9

"Service is adequate"

Friendly service and acceptable reception.

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6.6

"Breakfast is average"

Breakfast is average.

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3.5

"Room needs to be improved"

Older, poorly cleaned and maintained rooms and bathrooms. Average beds.

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3.1

"Could use a good cleaning"

Rooms could be cleaner.

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2.9

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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8.8

"Great location"

Great location.

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6.8

"Service is adequate"

Service is adequate.

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4.1

"Room needs to be improved"

Room needs to be improved.

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