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Swiss-Garden Hotel Kuala Lumpur

  • hotel stars
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117 Jalan Pudu, 55100, Kuala Lumpur, Malaysia

Review score

Based on 2741 hotel review

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7.1

Location

9.1

553 reviews

Breakfast

7.0

282 reviews

Service

6.4

564 reviews

Comfort

5.9

280 reviews

WiFi

5.1

67 reviews

Amenities

4.9

150 reviews

Room

4.2

699 reviews

Cleanliness

3.9

248 reviews

Pool

2.9

88 reviews

Vibe

2.7

235 reviews

100% Verified Real Reviews

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9.1

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking. Close to public transport and the train. Standard parking prices.

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7.0

"Tasty breakfast"

Affordable, fairly tasty breakfasts.

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6.4

"Service is adequate"

So-so management, housekeeping, and service professionalism. Reception and restaurant service are not great, but is friendly. Room service could have been improved. Good shuttle service. Concierge service is average.

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5.9

"Comfortable"

Reasonably comfortable rooms, and okay bathroom size. Rooms are spacious, but too noisy, with poor beds and A/C.

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5.1

"Regular internet service"

WiFi is good value.

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4.9

"Amenities are not the best"

Great entrance area, but outdated facilities. Elevator in need of updating. Architecture not so nice.

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4.2

"Room needs to be improved"

Untidy, outdated rooms with bad TV's and A/C. Spacious rooms but not well-kept, with subpar beds and furniture. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem. Average view.

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3.9

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Moderately clean hotel facilities. Clean dining area.

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2.9

"Pool should be renewed"

Pool in need of cleaning.

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2.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Pleasant entrance area. Luxurious Hotel. Hotel could be more stylish. Good choice for a city trip.

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8.8

"Great location"

Good location, close to public transport. Good shopping and sightseeing. Parking is rare.

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7.1

"Best value for money"

Best value for money.

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7.0

"Tasty breakfast"

Tasty breakfast.

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6.4

"Service is adequate"

Service professionalism and housekeeping are average. Service is welcoming but the reception is subpar.

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5.6

"Comfortable"

Reasonably comfortable rooms, and okay bathroom size. Rooms are spacious, but too noisy, with poor beds and A/C.

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5.3

"Regular internet service"

Regular internet service.

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4.6

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

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4.0

"Room needs to be improved"

Rooms have cleanliness complaints and low rated A/C, furniture, and beds. Rooms are big but old and in need of maintenance. Bathrooms are moderately-sized, but substandard. Shower can be a problem.

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3.8

"Could use a good cleaning"

Rooms could be cleaner. Moderately clean hotel facilities.

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2.6

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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2.6

"Pool should be renewed"

Pool should be renewed.

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9.1

"Great location"

Great location near shopping and public transport. Pricey, inconvenient parking.

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7.3

"Tasty breakfast"

Tasty breakfast.

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7.0

"Best value for money"

Fairly good value for money.

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6.0

"Service is adequate"

Service professionalism and housekeeping are average. Service is welcoming but the reception is subpar.

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5.8

"Comfortable"

Spacious, acceptably comfortable rooms, but with poor beds and A/C.

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4.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.9

"WiFi system needs upgrading"

Wifi quality could be improved.

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3.9

"Room needs to be improved"

Untidy, outdated rooms with bad TV's and A/C. Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness. Spacious rooms. Shower can be a problem.

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3.4

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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2.8

"Pool should be renewed"

Pool should be renewed.

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2.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier.

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9.1

"Great location"

Good location with shopping nearby but poor access to parking.

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7.2

"Best value for money"

Best value for money.

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6.8

"Breakfast is average"

Breakfast is average.

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6.7

"Service is adequate"

Staff are kind and fairly professional, but reception was lacking.

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5.9

"Comfortable"

Somewhat comfortable and acceptably sized rooms. Complaints about beds and noise.

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4.9

"WiFi system needs upgrading"

Wifi quality could be improved.

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4.7

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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3.8

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.7

"Room needs to be improved"

Reasonably sized rooms, but outdated and poorly maintained with unclean bathrooms. Poorly-maintained rooms with low rated beds, furniture, and TVs. Shower can be a problem.

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3.2

"Pool should be renewed"

Pool should be renewed.

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2.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier.

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9.2

"Great location"

Great location.

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7.5

"Best value for money"

Best value for money.

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6.9

"Food is all right"

Food is all right.

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6.6

"Breakfast is average"

Breakfast is average.

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6.0

"Service is adequate"

Service is adequate.

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5.7

"Comfortable"

Beds are decent and generally comfortable.

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4.5

"Room needs to be improved"

Beds are alright, but room cleanliness could be improved.

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4.5

"Could use a good cleaning"

Rooms could be cleaner.

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3.6

"Vibe is not too good"

Vibe is not too good.

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