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Rheinallee 1, 41460, Neuss, Germany

Review Score

Based on 3752 reviews

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7.9

Service

8.4

687 reviews

Breakfast

8.1

498 reviews

Location

7.9

433 reviews

Comfort

6.8

349 reviews

Room

6.4

991 reviews

Food

5.9

232 reviews

Cleanliness

5.4

341 reviews

Vibe

5.1

247 reviews

Amenities

4.7

158 reviews

WiFi

4.1

90 reviews

Value for money

4.0

319 reviews

100% Verified Real Reviews

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8.4

"Fantastic service"

Friendly, professional service, especially in the restaurant, but so-so housekeeping. Reception and bar service are as expected. Room service is average. Booking process is sufficient.

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8.1

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.9

"Great location"

Great location. Accessible by car, but parking is costly. Reasonably central, close to sightseeing and shopping. Near public transport, airport, and train station.

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6.8

"Comfortable"

Rooms are of average size, not too noisy, and comfortable enough. Great beds but poor A/C and small bathrooms.

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6.4

"Room is all right"

Average sized rooms with great views and comfortable beds. Rooms with some cleanliness issues, and low rated TVs, A/C, and furnishing. Small rooms and poorly cleaned bathrooms. Old, poorly-maintained rooms with poor minibars and kitchenettes. Shower can be a problem.

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5.9

"Food is all right"

Poor dining experience with untidy dining area. Restaurant is pricey, and the menu is alright, but side dishes are not highly recommended.

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5.4

"Quite clean"

Moderately clean pool area. Rooms, bathrooms and dining area all need more cleaning. Clean hotel facilities. Moderately clean wellness & sports facilities.

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5.1

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Hotel is relatively stylish. Entrance area is ok. Luxurious Hotel. Nice for romantic trips. Good for business people. Good choice for a city trip.

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4.7

"Amenities are not the best"

Outdated facilities, not accessible for those with handicaps. Elevator in need of updating. Entrance area is ok. Unspectacular architecture.

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4.1

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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4.0

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet. Beverages could be cheaper.

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8.8

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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8.5

"Great location"

Good location, close to public transport. Accessible by car, but parking is costly. Reasonably central, close to sightseeing and shopping.

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8.1

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.9

"Room is all right"

Older, reasonably clean and moderate-sized rooms. Excellent beds and great views. Poorly-maintained rooms with poor furniture, A/C, and minibars. Shower can be a problem.

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6.7

"Ordinary pool"

Ordinary pool.

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6.1

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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6.0

"Food is all right"

Food is all right.

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4.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.3

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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4.0

"Value for money could be better"

Value for money could be better. High priced breakfast.

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2.8

"Complaints about WiFi"

Wifi quality could be improved.

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8.3

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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8.0

"Great location"

Great location. Easy car access but inadequate parking.

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7.7

"Tasty breakfast"

Tasty yet pricey breakfasts.

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5.4

"Room is all right"

Average sized rooms with great views and comfortable beds. Badly maintained rooms, with poor A/C and unclean bathrooms. Complaints about age, cleanliness, and furnishing of the rooms.

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5.2

"Ordinary amenities"

Average hotel building.

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4.9

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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4.7

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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4.2

"Value for money could be better"

Value for money could be better. High priced breakfast. Free internet.

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3.1

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.5

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.9

"Great location"

Great location. Easy car access but inadequate parking.

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6.0

"Food is all right"

Food is all right.

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5.9

"Room is all right"

Average sized rooms with great views and comfortable beds. Outdated room with poor bathrooms and substandard furniture. Poorly maintained and cleaned rooms. Shower can be a problem.

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5.2

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms. Clean hotel facilities.

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4.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.9

"Value for money could be better"

Value for money could be better.

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2.5

"Complaints about WiFi"

Wifi quality could be improved.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.3

"Fantastic service"

Friendly service and great reception.

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8.1

"Great location"

Great location.

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6.9

"Ordinary pool"

Ordinary pool.

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6.0

"Room is all right"

Beds and views are impressive, but cleanliness just so-so. Poor maintenance in rooms and bathrooms.

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6.0

"Food is all right"

Food is all right.

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5.4

"Quite clean"

Room cleanliness is acceptable.

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4.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.4

"Value for money could be better"

Value for money could be better.

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4.3

"Vibe is not too good"

Vibe is not too good.

Photos from travellers