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Rheinallee 1, 41460, Neuss, Germany

Review Score

Based on 3132 reviews

heart

7.9

Service

8.5

605 reviews

Location

8.1

378 reviews

Breakfast

8.0

419 reviews

Pool

7.1

151 reviews

Comfort

6.7

307 reviews

Room

5.6

876 reviews

Cleanliness

5.6

283 reviews

Value for money

4.5

279 reviews

Amenities

4.4

131 reviews

Vibe

4.1

213 reviews

WiFi

2.3

76 reviews

100% Verified Real Reviews

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8.5

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Housekeeping is satisfactory. Booking process should be better organized. Room service is perfect.

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8.1

"Great location"

Great location. Accessible by car, but parking is costly. Reasonably central, close to sightseeing and shopping. Close to the train station and the airport.

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8.0

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.1

"Great pool"

Good pool, acceptably clean.

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6.7

"Comfortable"

Reasonably comfortable rooms but small bathrooms. Quiet rooms with comfortable beds but insufficient air conditioning.

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5.6

"Room is all right"

Room is decently sized but badly kept up, with poor furnishings. Outdated rooms with complaints about minibars, A/C, and cleanliness. TV's, beds and views are impressive. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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5.6

"Quite clean"

Rooms, particularly bathrooms were inadequately clean, although pools were fairly well kept. Clean hotel facilities. Clean wellness & sports facilities.

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4.5

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet. Beverages could be cheaper.

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4.4

"Amenities are not the best"

Outdated facilities, not accessible for those with handicaps. Elevator in need of updating. Pleasant entrance area. Architecture not so nice.

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4.1

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Pleasant entrance area. Stylish hotel. Luxurious Hotel. Good for business people. Nice for romantic trips. Good choice for a city trip.

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2.3

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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8.9

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.2

"Great location"

Great location. Accessible by car, but parking is costly. Reasonably central, close to sightseeing and shopping.

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7.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.8

"Ordinary pool"

Ordinary pool.

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5.8

"Quite clean"

Rooms and bathrooms inadequately cleaned. Clean hotel facilities. Clean wellness & sports facilities.

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5.7

"Room is all right"

Average sized rooms with great views and comfortable beds. Complaints about maintenance and cleanliness in rooms and bathrooms. Old rooms with complaints about the furniture, minibars, and A/C. Shower can be a problem.

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4.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.1

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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4.0

"Value for money could be better"

Value for money could be better. High priced breakfast.

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2.4

"Complaints about WiFi"

Wifi quality could be improved.

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8.6

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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8.5

"Great location"

Great location. Good car access, but so-so parking.

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7.5

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.5

"Bar is awesome"

Bar is awesome.

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5.4

"Quite clean"

Rooms and bathrooms inadequately cleaned.

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4.8

"Value for money could be better"

Value for money could be better. High priced breakfast.

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4.8

"Amenities are not the best"

Hotel building is alright, but amenities are lacking.

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4.8

"Room needs to be improved"

Older and poorly cleaned rooms with inadequate A/C. Badly maintained and cleaned rooms with poor furnishings. Excellent beds and great views. Shower can be a problem.

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4.4

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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2.3

"Complaints about WiFi"

Wifi quality could be improved.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.4

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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8.3

"Great location"

Great location. Good car access, but so-so parking.

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7.0

"Great pool"

Great pool.

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6.1

"Food is all right"

Food is all right.

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5.7

"Quite clean"

Rooms and bathrooms inadequately cleaned. Clean hotel facilities.

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5.5

"Room is all right"

Decent, spacious rooms with comfy beds and excellent views. Inadequate cleaning and maintenance, with complaints about furnishing and bathrooms. Dated, poorly cleaned rooms. Shower can be a problem.

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4.6

"Value for money could be better"

Value for money could be better. Free internet.

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4.2

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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3.5

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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2.4

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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8.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.4

"Fantastic service"

Friendly service and great reception.

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8.4

"Great location"

Great location with good parking availability.

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7.3

"Great pool"

Great pool.

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6.2

"Food is all right"

Food is all right.

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5.5

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms.

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5.5

"Room is all right"

Average sized rooms with great views and comfortable beds. Inadequately cleaned and maintained rooms and bathrooms.

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5.1

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

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4.2

"Amenities are not the best"

Amenities are not the best.

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4.0

"Vibe is not too good"

Vibe is not too good.

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2.4

"Complaints about WiFi"

Complaints about WiFi.

Photos from travellers