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Rheinallee 1, 41460, Neuss, Germany

Review Score

Based on 3478 reviews

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7.9

Service

8.5

664 reviews

Location

8.3

407 reviews

Breakfast

8.2

487 reviews

Pool

6.2

180 reviews

Cleanliness

5.8

319 reviews

Food

5.8

228 reviews

Room

5.7

951 reviews

Amenities

4.8

157 reviews

Vibe

4.6

228 reviews

Value for money

4.3

307 reviews

WiFi

1.7

80 reviews

100% Verified Real Reviews

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8.5

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Smooth booking process.

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8.3

"Great location"

Great location. Decent, but pricey, parking. Near downtown with great sightseeing and shopping. Good accessibility by car. Close to public transport and the train. Sufficient access to airport.

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8.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.2

"Ordinary pool"

Moderately clean pool area.

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5.8

"Quite clean"

Rooms and pool are acceptably clean. Clean hotel facilities. The bathrooms and dining area need some cleaning. Moderately clean wellness & sports facilities.

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5.8

"Food is all right"

Guests complain about the dining, with a poor menu and high prices. Desserts and fruits are so-so, pork dishes are poorly rated. Side dishes are average, although dining area is poorly cleaned. Good snacks.

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5.7

"Room is all right"

Average sized rooms with great views and comfortable beds. Rooms are decently-clean, but maintenance is neglected with poor TV's and furnishings. Small rooms and poorly cleaned bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.

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4.8

"Amenities are not the best"

Outdated facilities, not accessible for those with handicaps. Elevator in need of updating. Entrance area is ok. Architecture not so nice.

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4.6

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is ok. Hotel is relatively stylish. Luxurious Hotel. Good for business people. Nice for romantic trips. Suitable for solo travelers.

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4.3

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Internet is affordable. Beverages could be cheaper.

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1.7

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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8.7

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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8.6

"Great location"

Good location, close to public transport. Decent, but pricey, parking. Near downtown with great sightseeing and shopping. Good accessibility by car.

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8.1

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.4

"Quite clean"

Moderately clean wellness & sports facilities. Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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6.2

"Ordinary pool"

Ordinary pool.

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5.9

"Room is all right"

Older, reasonably clean and moderate-sized rooms. Poorly-maintained rooms with poor furniture, A/C, and minibars. Excellent beds and great views. Shower can be a problem.

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5.8

"Food is all right"

Food is all right.

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5.0

"Ordinary amenities"

Average hotel building. Elevator in need of updating.

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4.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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4.3

"Value for money could be better"

Value for money could be better. High priced breakfast.

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1.8

"Complaints about WiFi"

Wifi quality could be improved.

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8.2

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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8.2

"Great location"

Great location. Good car access, but so-so parking.

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7.7

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.0

"Food is all right"

Poor menus and okay food.

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5.2

"Ordinary amenities"

Average hotel building.

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5.2

"Room is all right"

Big rooms with great beds and views, acceptably clean. Guests had problems with furnishing, A/C, and cleanliness of the bathrooms. Inadequate minibars in older, poorly-maintained rooms. Shower can be a problem.

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5.1

"Quite clean"

Cleanliness is lacking in rooms and bathrooms.

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4.9

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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4.2

"Value for money could be better"

Value for money could be better. High priced breakfast.

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1.9

"Complaints about WiFi"

Wifi quality could be improved.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.4

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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8.4

"Great location"

Great location. Good car access, but so-so parking.

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6.1

"Ordinary pool"

Ordinary pool.

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5.7

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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5.7

"Food is all right"

Food is all right.

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5.0

"Room is all right"

Guests had probelms with room cleanliness and maintenance, and complained about minibars. Acceptably sized, old rooms, decently cleaned but with poor furniture. Excellent beds and great views. Shower can be a problem.

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4.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.2

"Value for money could be better"

Value for money could be better. Internet is affordable.

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4.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.9

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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8.7

"Tasty breakfast"

Tasty breakfast.

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8.5

"Great location"

Great location.

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8.4

"Fantastic service"

Friendly service and great reception.

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6.4

"Ordinary pool"

Ordinary pool.

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5.9

"Quite clean"

Room cleanliness is acceptable.

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5.9

"Room is all right"

Beds and views are impressive, but cleanliness just so-so. Poor maintenance in rooms and bathrooms.

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5.7

"Food is all right"

Food is all right.

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4.9

"Amenities are not the best"

Hotel building is alright, but amenities are lacking.

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4.6

"Value for money could be better"

Value for money could be better.

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4.5

"Vibe is not too good"

Vibe is not too good.

Photos from travellers