facebook
cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

E Wacker Dr 323, 60601, Chicago, United States of America

Review Score

Based on 12005 reviews

heart

8.4

Location

8.9

1737 reviews

Service

8.0

3242 reviews

Room

7.7

4188 reviews

Cleanliness

7.2

1127 reviews

WiFi

6.4

176 reviews

Bar and Beverages

6.3

185 reviews

Wellness Area

5.7

334 reviews

Breakfast

5.3

220 reviews

Value for money

5.3

738 reviews

Pool

4.6

284 reviews

100% Verified Real Reviews

grey circle

8.9

"Great location"

Great location. Accessible by car, but parking is costly. Centrally located, near restaurants, bars, and shopping. Close to public transport and the train.

grey circle

8.0

"Fantastic service"

Friendly, professional service, however housekeeping is less well rated. Decent management, reception, and restaurant service. Room service is average. Valet service is ok. Bar service is acceptable. Booking process is sufficient. Recreation staff is ok. Hotel security is ok. Shuttle service can be an issue.

grey circle

7.7

"Great room"

Large, old rooms with a great view. Room cleanliness, beds and minibars are as expected. Mediocre sized, poorly cleaned bathrooms. Poorly maintained rooms with low quality furniture. Shower can be a problem. Substandard bathrooms, televisions, and air conditioning.

grey circle

7.2

"Clean"

Clean hotel facilities. Rooms relatively clean, but bathroom and pool area not clean enough. Clean wellness & sports facilities. Clean dining area.

grey circle

6.4

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

grey circle

6.3

"Standard bar"

Alright but spendy bar. Bar service is acceptable. Good alcoholic drinks.

grey circle

5.7

"Sufficient wellness & sports facilities"

Average wellness and fitness area. Sauna is ok. Clean wellness & sports facilities.

grey circle

5.3

"Breakfast is average"

Breakfast is decent but expensive.

grey circle

5.3

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining. Internet is affordable. Beverages could be cheaper.

grey circle

4.6

"Pool should be renewed"

Pool in need of cleaning.

grey circle

8.8

"Great location"

Well-located, although unfortunately the parking isn't easy. Great sightseeing, restaurants and shopping nearby.

grey circle

7.9

"Fantastic service"

Friendly, professional service, however housekeeping is less well rated. Decent management, reception, and restaurant service. Room service is average. Valet service is ok. Bar service is acceptable. Booking process is sufficient. Great concierge service.

grey circle

7.3

"Clean"

Clean hotel facilities. Cleanliness is lacking in rooms and bathrooms.

grey circle

7.2

"Great room"

Spacious but old rooms, great views, and insufficient A/C. Rooms are decently-clean, but maintenance is neglected with poor TV's and furnishings. Mediocre sized, poorly cleaned bathrooms. Decent beds and minibars. Shower can be a problem.

grey circle

6.0

"Comfortable"

Large rooms with average comfort and standard beds. Decent-sized bathrooms, but noisy rooms and insufficient A/C.

grey circle

6.0

"Ordinary amenities"

Okay buildings and entrance area. Good meeting & event facilities. Elevator is ok. Beautiful architecture.

grey circle

5.7

"Standard bar"

Standard bar. Bar service is acceptable.

grey circle

5.3

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

grey circle

4.8

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

grey circle

4.5

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

grey circle

4.1

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Internet is affordable.

grey circle

3.4

"Pool should be renewed"

Pool should be renewed.

grey circle

8.6

"Great location"

Great location. Pricey, inconvenient parking. Near downtown with great sightseeing and shopping.

grey circle

8.4

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping. Booking process is sufficient. Valet service is ok. Great concierge service. Room service is average.

grey circle

7.6

"Great room"

Okay beds and somewhat clean, big rooms with excellent views. Mediocre sized, poorly cleaned bathrooms. Outdated, poorly maintained rooms with insufficient A/C. TV's and furniture not great. Shower can be a problem.

grey circle

6.9

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

grey circle

6.5

"Standard bar"

Standard bar.

grey circle

5.9

"Sufficient wellness & sports facilities"

Average wellness and fitness area.

grey circle

5.5

"Breakfast is average"

Breakfast is decent but expensive.

grey circle

5.2

"Ordinary pool"

Ordinary pool.

grey circle

4.8

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

grey circle

8.5

"Great location"

Great location. Pricey, inconvenient parking. Good shopping and sightseeing.

grey circle

7.5

"Great room"

Great views from big, clean rooms, with decent beds. Mediocre sized, poorly cleaned bathrooms. Outdated, badly maintained rooms with poor furniture. Shower can be a problem.

grey circle

7.2

"Fantastic service"

Friendly, professional service, however housekeeping is less well rated. Decent management, reception, and restaurant service. Room service is average. Great concierge service. Valet service is ok. Bar service is acceptable.

grey circle

6.2

"Ordinary amenities"

Okay buildings and entrance area. Elevator is ok. Beautiful architecture.

grey circle

6.1

"Breakfast is average"

Breakfast is decent but expensive.

grey circle

5.5

"Standard bar"

Standard bar. Bar service is acceptable.

grey circle

5.3

"Sufficient wellness & sports facilities"

Fitness area is subpar but wellness area/options are acceptable.

grey circle

5.3

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining.

grey circle

4.3

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

4.2

"Pool should be renewed"

Pool should be renewed.

grey circle

9.0

"Great location"

Great location.

grey circle

8.1

"Fantastic service"

Reception is decent, with overall friendly and professional service.

grey circle

7.6

"Great room"

Okay beds and somewhat clean, big rooms with excellent views. Bathrooms are dirty and rooms in need of maintenance.

grey circle

6.8

"Quite clean"

Cleanliness is lacking in rooms and bathrooms.

grey circle

5.6

"Sufficient wellness & sports facilities"

Average wellness and fitness area.

grey circle

5.5

"Fairly good value for money"

Fairly good value for money.

grey circle

5.4

"Breakfast is average"

Breakfast is average.

grey circle

4.8

"Complaints about WiFi"

Complaints about WiFi.

Photos from travellers