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323 EAST WACKER DRIVE , 60601, Chicago (Illinois), France

Review Score

Based on 13758 reviews

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8.4

Location

8.9

2018 reviews

Beach

8.6

7 reviews

Service

8.0

3753 reviews

Room

7.9

4825 reviews

Cleanliness

7.3

1325 reviews

Amenities

6.1

996 reviews

WiFi

6.0

194 reviews

Bar and Beverages

5.7

216 reviews

Breakfast

5.3

248 reviews

Value for money

5.2

868 reviews

100% Verified Real Reviews

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8.9

"Great location"

Great location. Accessible by car, but parking is costly. Centrally located, near restaurants, bars, and shopping. Close to public transport and the train.

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8.6

"Beautiful beach"

Beautiful beach.

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8.0

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping. Room service is average. Decent waitstaff and management. Valet service is ok. Great concierge service. Bar service is acceptable. Booking process is sufficient. Recreation staff is nice. Hotel security is ok.

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7.9

"Great room"

Okay beds and somewhat clean, big rooms with excellent views. Mediocre sized, poorly cleaned bathrooms. Poorly-maintained rooms with subpar furniture and TVs. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.

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7.3

"Clean"

Clean hotel facilities. Acceptably clean rooms and dining area. Bathrooms and pool area are inadequately clean. Clean wellness & sports facilities.

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6.1

"Ordinary amenities"

Facilities and entrance area are okay. Elevator in need of updating. Good meeting & event facilities. Beautiful architecture. Pleasant hotel grounds. Good handicap accessible facilities.

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6.0

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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5.7

"Standard bar"

Alright but spendy bar. Bar service is acceptable. Good alcoholic drinks.

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5.3

"Breakfast is average"

Decent and moderately priced breakfast.

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5.2

"Fairly good value for money"

Fairly good value for money. Food and beverages are pricey. Internet is affordable. Acceptable breakfast prices.

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8.9

"Great location"

Great location. Pricey, inconvenient parking. Centrally located, near restaurants, bars, and shopping.

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7.7

"Fantastic service"

Friendly, professional service, however housekeeping is less well rated. Decent management, reception, and restaurant service. Room service could have been improved. Bar service is acceptable. Valet service is ok. Booking process is sufficient.

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7.5

"Great room"

Okay beds and somewhat clean, big rooms with excellent views. Mediocre sized, poorly cleaned bathrooms. Poorly-maintained rooms with subpar furniture and TVs. Shower can be a problem. Outdated rooms with poor kitchenettes, minibars and A/C.

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7.3

"Clean"

Clean hotel facilities. Cleanliness is lacking in rooms and bathrooms.

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6.4

"Comfortable"

Comfort and noise level are okay, rooms are large. Decent beds and reasonable bathroom size, but inadequate A/C.

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5.8

"Sufficient wellness & sports facilities"

Average wellness and fitness area.

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5.2

"Ordinary amenities"

Facilities and entrance area are okay. Elevator in need of updating. Good meeting & event facilities. Beautiful architecture.

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5.0

"Standard bar"

So-so bar with mediocre drinks. Bar service is acceptable.

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4.8

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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4.8

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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4.1

"Value for money could be better"

Value for money could be better. Food is a bit overpriced. Acceptable breakfast prices. Internet is affordable.

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8.6

"Great location"

Great location. Pricey, inconvenient parking. Shopping, restaurants and bars in the area are great.

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8.2

"Fantastic service"

Efficient, friendly service with a nice reception. Management is alright, but housekeeping is not great. Valet service is ok. Booking process is sufficient. Great concierge service. Room service is average. Bar service is acceptable.

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7.6

"Great room"

Okay beds and somewhat clean, big rooms with excellent views. Mediocre sized, poorly cleaned bathrooms. Poorly-maintained rooms with subpar furniture and TVs. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.

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6.7

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities. Good fitness area.

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6.4

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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6.4

"Comfortable"

Large rooms with average comfort and standard beds. Decent-sized bathrooms, but noisy rooms and insufficient A/C.

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6.3

"Ordinary amenities"

Facilities and entrance area are okay. Elevator in need of updating.

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6.1

"Standard bar"

Standard bar. Bar service is acceptable.

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5.3

"Breakfast is average"

Decent and moderately priced breakfast.

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5.0

"Ordinary pool"

Ordinary pool.

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4.3

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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8.4

"Great location"

Great location with excellent sightseeing. Pricey, inconvenient parking.

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7.7

"Fantastic service"

Friendly, professional service, however housekeeping is less well rated. Average reception and restaurant service, but management is not great. Valet service is ok. Room service is average. Great concierge service. The bar needs better service. Booking process is sufficient.

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7.7

"Great room"

Great views from big, clean rooms, with decent beds. Mediocre sized, poorly cleaned bathrooms. Old, poorly-maintained rooms with poor furnishing and TVs. Shower can be a problem.

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6.3

"Sufficient wellness & sports facilities"

Average wellness and fitness area.

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6.1

"Ordinary amenities"

Okay buildings and entrance area. Elevator in need of updating. Beautiful architecture.

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5.8

"Breakfast is average"

Decent and moderately priced breakfast.

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5.6

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices. Food is a bit overpriced.

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5.4

"Standard bar"

Standard bar. The bar needs better service.

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5.1

"Ordinary pool"

Ordinary pool.

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4.2

"Complaints about WiFi"

Wifi quality could be improved.

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9.2

"Great location"

Great location.

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8.1

"Fantastic service"

Efficient, friendly service with a nice reception. Room service is average.

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7.9

"Great room"

Amply-sized rooms with excellent beds and superb views. Rooms are acceptable, if run-down, and some complaints about bathroom cleanliness. Shower can be a problem.

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6.8

"Quite clean"

Cleanliness is lacking in rooms and bathrooms.

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6.7

"Sufficient wellness & sports facilities"

Average wellness and fitness area.

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6.3

"Ordinary amenities"

Average hotel building.

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5.6

"Breakfast is average"

Breakfast is average.

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5.5

"Standard bar"

Standard bar.

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4.9

"Value for money could be better"

Value for money could be better.

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4.4

"Complaints about WiFi"

Complaints about WiFi.

Photos from travellers