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E Wacker Dr 323, 60601, Chicago, United States of America

Review Score

Based on 11003 reviews

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8.4

Location

8.8

1577 reviews

Service

8.1

3006 reviews

Room

7.8

3847 reviews

Cleanliness

7.5

1024 reviews

Wellness Area

6.8

292 reviews

Amenities

6.4

738 reviews

Pool

6.1

241 reviews

Bar and Beverages

6.0

175 reviews

WiFi

6.0

168 reviews

Breakfast

5.5

207 reviews

Value for money

5.1

689 reviews

100% Verified Real Reviews

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8.8

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Close to public transport and the train.

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8.1

"Fantastic service"

Professional and friendly staff at reception, but substandard management. Average bar service and housekeeping. Room service is average. Valet service is ok. Booking process is sufficient. Recreation staff is ok. Hotel security is ok. Shuttle service can be an issue.

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7.8

"Great room"

Great views from big, clean rooms, with decent beds. Mediocre sized, poorly cleaned bathrooms. Inadequate minibars in older, poorly-maintained rooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

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7.5

"Clean"

Clean hotel facilities. Clean rooms. Bathrooms and pool area are inadequately clean. Moderately clean wellness & sports facilities.

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6.8

"Sufficient wellness & sports facilities"

Moderately clean wellness & sports facilities. Excellent sauna and fitness area.

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6.4

"Ordinary amenities"

Hotel has an average building, generally, but an excellent conference centre. Elevator in need of updating. Decent hotel grounds and entrance area. Beautiful architecture. Good handicap accessible facilities.

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6.1

"Ordinary pool"

Acceptable pools with some cleanliness complaints.

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6.0

"Standard bar"

Alright but spendy bar. Bar service is acceptable. Good alcoholic drinks.

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6.0

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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5.5

"Breakfast is average"

Breakfast is decent but expensive.

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5.1

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining. Internet is affordable. Beverages could be cheaper.

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8.7

"Great location"

Well-located, although unfortunately the parking isn't easy. Central location with great sightseeing, dining out and shopping.

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8.0

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Management and housekeeping are decent. Room service is average. Bar service is acceptable. Valet service is ok. Great concierge service. Booking process is sufficient.

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7.4

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

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7.3

"Great room"

Great views from big, clean rooms, with decent beds. Mediocre sized, poorly cleaned bathrooms. Inadequate minibars in older, poorly-maintained rooms. People dislike the TVs, A/C, and furniture. Shower can be a problem.

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6.1

"Sufficient wellness & sports facilities"

Average wellness and fitness area.

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6.0

"Comfortable"

Large rooms with average comfort and standard beds. Decent-sized bathrooms, but noisy rooms and insufficient A/C.

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5.7

"Ordinary amenities"

Hotel has an average building, generally, but an excellent conference centre. Elevator in need of updating. Entrance area is not particularly attractive. Beautiful architecture.

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5.6

"Standard bar"

Standard bar. Bar service is acceptable.

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5.0

"Breakfast is average"

Some complaints about quality and price of breakfast.

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4.3

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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3.9

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Internet is affordable.

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8.8

"Great location"

Great location. Great sightseeing, restaurants and shopping nearby. Pricey, inconvenient parking.

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8.3

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping. Booking process is sufficient. Valet service is ok. Room service is average.

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7.8

"Great room"

Amply-sized rooms with excellent beds and superb views. Rooms are relatively tidy, but furniture is poor quality, with substandard TV's and A/C. Mediocre sized, poorly cleaned bathrooms. Inadequate minibars in older, poorly-maintained rooms. Shower can be a problem.

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7.1

"Clean"

Clean hotel facilities. Cleanliness is lacking in rooms and bathrooms.

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6.5

"Sufficient wellness & sports facilities"

Average wellness and fitness area.

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6.4

"Standard bar"

Standard bar.

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6.1

"Ordinary pool"

Ordinary pool.

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5.7

"Breakfast is average"

Breakfast is decent but expensive.

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5.3

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining. Internet is affordable.

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4.0

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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8.6

"Great location"

Great location. Pricey, inconvenient parking. Good shopping and sightseeing.

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7.9

"Great room"

Great views from big, clean rooms, with decent beds. Mediocre sized, poorly cleaned bathrooms. Outdated, badly maintained rooms with poor furniture. Shower can be a problem.

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7.7

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not.

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7.7

"Fantastic service"

Efficient, friendly service with a nice reception. Housekeeping and management are lacking. Great concierge service. Room service is average. Bar service is acceptable.

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6.8

"Decent vibe"

OK vibe and a friendly atmosphere. Stylish hotel. Relatively modern hotel. Entrance area is not particularly attractive.

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6.3

"Sufficient wellness & sports facilities"

Average wellness and fitness area.

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6.1

"Ordinary amenities"

Okay buildings with a less impressive entrance area. Elevator in need of updating. Beautiful architecture.

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5.7

"Breakfast is average"

Breakfast is average.

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5.6

"Ordinary pool"

Ordinary pool.

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5.5

"Standard bar"

Standard bar. Bar service is acceptable.

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4.8

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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4.5

"Complaints about WiFi"

Wifi quality could be improved.

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9.0

"Great location"

Great location.

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7.9

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.7

"Great room"

Okay beds and somewhat clean, big rooms with excellent views. Bathrooms are dirty and rooms in need of maintenance.

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7.1

"Clean"

Relatively clean rooms. Bathroom needs cleaning.

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6.9

"Comfortable"

Reasonably comfortable rooms with a tolerable noise level and standard beds. Spacious rooms.

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6.7

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities. Good fitness area.

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6.4

"Decent vibe"

Decent vibe. Relatively modern hotel.

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6.1

"Ordinary amenities"

Average hotel building.

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5.5

"Breakfast is average"

Breakfast is average.

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5.3

"Fairly good value for money"

Fairly good value for money.

Photos from travellers