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Swissotel Grand Shanghai

  • hotel stars
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No.1 Yuyuan Road, 200040, Shanghai, China

Review score

Based on 6222 hotel review

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9.2

Pool

9.7

102 reviews

Location

9.7

2681 reviews

Cleanliness

9.5

310 reviews

Wellness Area

9.2

95 reviews

Food

8.4

400 reviews

Breakfast

7.9

379 reviews

Service

7.4

1541 reviews

Amenities

7.3

566 reviews

Room

6.9

1376 reviews

WiFi

4.5

81 reviews

100% Verified Real Reviews

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9.7

"Great pool"

Clean pool area.

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9.7

"Great location"

Great location. Easy car access but inadequate parking. Central location with great sightseeing, dining out and shopping. Near public transport, airport, and train station. Standard parking prices. Close to business sites.

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9.5

"Clean"

Clean hotel facilities. Clean rooms and pool area, mostly clean bathrooms.

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9.2

"Great wellness & sports facilities"

Great fitness area, sauna and wellness.

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8.4

"Delicious food"

Good, varied menu with great food, particularly the desserts, and average prices. Dining experience is typical, as is the seafood. Beef dishes & steaks are all right.

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7.9

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.4

"Fantastic service"

Friendly and professional service, with great housekeeping and acceptable waitstaff. Poor reception but decent management. Great concierge service. Room service is perfect.

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7.3

"Great amenities"

Great buildings with nice entrance area and conference rooms. Hotel grounds are pleasant, but facilities are outdated. Elevator is ok.

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6.9

"Room is all right"

Great beds in clean and decently sized rooms. Small but relatively clean bathrooms. Rooms are lacking in maintenance, with subpar A/C and furnishing. Kitchenette is acceptable. Shower was ok.

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4.5

"WiFi system needs upgrading"

Wifi quality could be improved. Free internet.

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9.8

"Great location"

Great location. Easy car access but inadequate parking. Central location with great sightseeing, dining out and shopping. Near to public transport and the airport. Standard parking prices.

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9.7

"Clean"

Clean hotel facilities. Clean rooms.

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9.6

"Great pool"

Great pool.

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9.4

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.8

"Delicious food"

Delicious food.

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8.7

"Tasty breakfast"

Tasty breakfast.

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8.1

"Great amenities"

Great buildings with exceptional entrance area, but outdated facilities.

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7.9

"Fantastic service"

Well managed hotel with professional, cheery service and thorough housekeeping. Reception should be more attentive.

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7.1

"Great room"

Medium sized, clean rooms with lovely views and comfortable beds. Rooms are small and with poor maintenance and A/C.

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4.6

"WiFi system needs upgrading"

Wifi quality could be improved.

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9.6

"Great pool"

Great pool.

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9.6

"Great location"

Good location, close to public transport. Good shopping and sightseeing. Easy car access but inadequate parking. Standard parking prices.

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9.2

"Clean"

Clean hotel facilities. Clean rooms.

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9.2

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.7

"Delicious food"

Delicious food.

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8.2

"Tasty breakfast"

Tasty breakfast.

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7.7

"Fantastic service"

Friendly and professional housekeepers. Reception should be more attentive.

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6.6

"Room is all right"

Great beds in clean and decently sized rooms. Small bathrooms and inadequate A/C.

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4.5

"WiFi system needs upgrading"

Wifi quality could be improved.

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9.7

"Great pool"

Great pool.

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9.7

"Great location"

Great location with good access by car. Good shopping and sightseeing. Close to public transport.

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9.4

"Clean"

Clean rooms.

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9.4

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.5

"Delicious food"

Menu is excellent with tasty food.

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7.7

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.5

"Fantastic service"

Friendly and professional housekeepers. Reception should be more attentive.

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7.0

"Great room"

Medium sized, clean rooms with lovely views and comfortable beds. Acceptable rooms with small bathrooms. Outdated, badly maintained rooms with poor furniture.

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4.6

"WiFi system needs upgrading"

Wifi quality could be improved.

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9.6

"Great location"

Great location. Easy car access but inadequate parking. Good shopping and sightseeing. Close to public transport and the train. Standard parking prices.

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9.5

"Clean"

Clean hotel facilities. Clean rooms.

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9.5

"Great pool"

Great pool.

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9.3

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.3

"Delicious food"

Delicious food.

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7.7

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.0

"Fantastic service"

Reception and service are alright. Service is professional and friendly.

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6.9

"Room is all right"

Rooms are neglected, although average in size with OK bathrooms. Clean rooms with wonderful beds and stunning views. People dislike the TVs, A/C, and furniture.

Photos from travellers