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15 ARLINGTON STREET , 02116, Boston (Massachusetts), United States of America

Review Score

Based on 5756 reviews

heart

8.4

Location

9.5

970 reviews

Service

7.9

1543 reviews

Bar and Beverages

7.5

158 reviews

Vibe

6.4

572 reviews

Room

6.1

1615 reviews

WiFi

5.8

73 reviews

Breakfast

5.6

164 reviews

Amenities

5.5

440 reviews

Value for money

4.7

334 reviews

Cleanliness

4.4

310 reviews

100% Verified Real Reviews

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9.5

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking.

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7.9

"Fantastic service"

Friendly service, with good housekeeping, but restaurant service is not great. Reception and management are fine. Great, professional bar service. Room service is average. Great concierge service. Great valet service. Booking process should be better organized. Recreation staff is nice.

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7.5

"Bar is awesome"

Good, but spendy, bar. Good bar service. Standard alcoholic drinks.

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6.4

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel. Entrance area is not particularly attractive. Luxurious Hotel. Luxury hotel. Nice for romantic trips. Good choice for a city trip.

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6.1

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Guests complain about cleanliness, maintenance, and furnishing. Small rooms and poorly cleaned bathrooms. Rooms are older, with low rated A/C, TV's and kitchenettes. Shower can be a problem.

grey circle

5.8

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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5.6

"Breakfast is average"

Breakfast is decent but expensive.

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5.5

"Ordinary amenities"

Adequate terrace. Outdated facilities, not accessible for those with handicaps. Good hotel grounds but the entrance area is not so good. Architecture not so nice. Elevator in need of updating. Adequate meeting & event facilities.

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4.7

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet. Beverages could be cheaper.

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4.4

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

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9.3

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.9

"Fantastic service"

Friendly service, and reception was okay.

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6.2

"Comfortable"

Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise.

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5.9

"Ordinary amenities"

Great grounds and decent buildings.

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5.8

"Decent vibe"

OK vibe and a friendly atmosphere.

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5.7

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Inadequately cleaned and maintained rooms and bathrooms.

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5.4

"Breakfast is average"

Breakfast is average.

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4.9

"Value for money could be better"

Value for money could be better.

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4.4

"Could use a good cleaning"

Rooms could be cleaner.

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9.5

"Great location"

Great location near lots of shopping.

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8.2

"Fantastic service"

Friendly service.

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7.1

"Delicious food"

Delicious food.

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6.2

"Decent vibe"

Decent vibe. Stylish hotel.

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5.9

"Room is all right"

Average rooms with standard beds.

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5.9

"Ordinary amenities"

Average hotel building.

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9.3

"Great location"

Great location.

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8.1

"Fantastic service"

Fantastic service.

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5.8

"Decent vibe"

Decent vibe.

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5.6

"Comfortable"

Comfortable.

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5.2

"Room is all right"

Room is all right.

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8.0

"Fantastic service"

Fantastic service.

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5.3

"Room is all right"

Room is all right.

Photos from travellers