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15 ARLINGTON STREET , 02116, Boston, United States of America

Review Score

Based on 3941 reviews

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8.4

Location

9.5

950 reviews

Service

8.1

1174 reviews

Bar and Beverages

6.5

96 reviews

Amenities

6.1

309 reviews

Cleanliness

5.8

210 reviews

Room

5.8

1224 reviews

Vibe

5.6

407 reviews

Breakfast

5.2

159 reviews

Value for money

4.4

301 reviews

WiFi

2.3

75 reviews

Pool

0.8

8 reviews

100% Verified Real Reviews

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9.5

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly.

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8.1

"Fantastic service"

Reception and housekeeping are friendly. General service, restaurant service and reception are decent. Room service is average. Great concierge service. Booking process should be better organized. Great valet service. Pool bar needs better service.

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6.5

"Standard bar"

Alright but spendy bar. Pool bar needs better service. Good alcoholic drinks.

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6.1

"Ordinary amenities"

Hotel has an average building, generally, but an excellent conference centre. Subpar entrance area and older facilities, but wonderful grounds. Unspectacular architecture. Elevator in need of updating.

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5.8

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Hotel facilities could use a good clean.

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5.8

"Room is all right"

Rooms are somewhat clean but have fantastic views. Small rooms and poorly cleaned bathrooms. Inadequate minibars in older, poorly-maintained rooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

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5.6

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel. Entrance area is not particularly attractive. Luxurious Hotel. Luxury hotel. Nice for romantic trips. Good choice for a city trip.

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5.2

"Breakfast is average"

Breakfast is decent but expensive.

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4.4

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet. Beverages could be cheaper.

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2.3

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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0.8

"Pool should be renewed"

Pool should be renewed.

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9.5

"Great location"

Good location, close to public transport. Great sightseeing, restaurants and shopping nearby. Pricey, inconvenient parking.

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8.7

"Fantastic service"

Friendly and professional housekeepers. Service at reception and in restaurant are okay. Great concierge service. Room service is perfect.

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7.8

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. Small bathrooms, noisy rooms, and deficient A/C.

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6.8

"Room is all right"

Big rooms with great beds and views, acceptably clean. Small rooms and poorly cleaned bathrooms. Poor quality, old rooms with low rated A/C and furniture. Shower can be a problem.

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6.3

"Standard bar"

Standard bar.

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6.1

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Hotel facilities could use a good clean.

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6.0

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel. Entrance area is not particularly attractive.

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4.9

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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4.1

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining.

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2.8

"Complaints about WiFi"

Wifi quality could be improved.

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9.5

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking.

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8.5

"Fantastic service"

Reception is decent, with overall friendly and professional service. Great concierge service.

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7.1

"Great room"

Big rooms with great beds and views, acceptably clean. Older, poorly maintained rooms, suboptimal bathrooms and A/C.

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6.4

"Quite clean"

Room cleanliness is acceptable.

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6.4

"Standard bar"

Standard bar.

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5.9

"Decent vibe"

OK vibe and a friendly atmosphere. Stylish hotel. Hotel could use some updating. Entrance area is not particularly attractive. Luxurious Hotel.

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5.1

"Breakfast is average"

Breakfast is decent but expensive.

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4.1

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining.

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2.3

"Complaints about WiFi"

Wifi quality could be improved.

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9.6

"Great location"

Great location.

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8.3

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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7.2

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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6.1

"Room is all right"

Old but mostly clean rooms, with poor bathrooms. Amply-sized rooms with excellent beds and superb views.

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5.8

"Quite clean"

Room cleanliness is acceptable.

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5.6

"Decent vibe"

Decent vibe. Hotel could use some updating.

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4.8

"Breakfast can be improved"

Breakfast can be improved.

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4.4

"Value for money could be better"

Value for money could be better.

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2.5

"Complaints about WiFi"

Wifi quality could be improved.

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9.2

"Great location"

Great location.

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8.1

"Fantastic service"

Friendly service.

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6.4

"Comfortable"

Comfortable.

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5.7

"Decent vibe"

Decent vibe.

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5.5

"Room is all right"

Room is all right.

Photos from travellers