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15 ARLINGTON STREET , 02116, Boston, United States of America

Review Score

Based on 4612 reviews

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8.4

Location

9.5

953 reviews

Service

8.1

1329 reviews

Bar and Beverages

6.9

115 reviews

Vibe

6.4

471 reviews

Breakfast

6.4

166 reviews

Room

6.4

1354 reviews

Amenities

6.1

364 reviews

Cleanliness

5.3

248 reviews

WiFi

5.2

74 reviews

Value for money

4.6

323 reviews

Pool

0.8

9 reviews

100% Verified Real Reviews

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9.5

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly.

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8.1

"Fantastic service"

Friendly bar staff, but poorly rated management. Professional restaurant service, housekeeping and reception. Room service is average. Great concierge service. Great valet service. Booking process should be better organized.

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6.9

"Standard bar"

So-so bar with mediocre drinks. Good bar service. Beverages could be cheaper.

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6.4

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel. Entrance area is ok. Luxury hotel. Nice for romantic trips. Good choice for a city trip.

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6.4

"Breakfast is average"

Breakfast is decent but expensive.

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6.4

"Room is all right"

Beds and views are impressive, but cleanliness just so-so. Outdated, badly maintained rooms with poor furniture. Small rooms and poorly cleaned bathrooms. Substandard bathrooms, televisions, and air conditioning. Shower can be a problem.

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6.1

"Ordinary amenities"

Hotel has an average building, generally, but an excellent conference centre. Hotel grounds and lobby are nice, but facilities are outdated. Unspectacular architecture. Elevator in need of updating.

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5.3

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Hotel facilities could use a good clean.

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5.2

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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4.6

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet. Beverages could be cheaper.

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0.8

"Pool should be renewed"

Pool should be renewed.

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9.5

"Great location"

Great location. Great sightseeing, restaurants and shopping nearby. Pricey, inconvenient parking.

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8.4

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Great concierge service. Average restaurant service. Room service is perfect.

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7.5

"Great room"

Big rooms with great beds and views, acceptably clean. Small rooms and poorly cleaned bathrooms. Poor quality, old rooms with low rated A/C and furniture. Shower can be a problem.

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7.4

"Very comfortable"

Great sized rooms, very comfortable with wonderful beds. Noise level is acceptable, although A/C is insufficient and bathrooms are small.

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6.9

"Standard bar"

Standard bar.

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6.1

"Breakfast is average"

Breakfast is decent but expensive.

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6.1

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel. Entrance area is ok.

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5.7

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Hotel facilities could use a good clean.

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4.5

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining.

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9.5

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Parking is rare.

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8.6

"Fantastic service"

Reception is decent, with overall friendly and professional service. Great concierge service.

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7.7

"Great room"

Big rooms with great beds and views, acceptably clean. Guests complain about bathrooms, A/C, and outdated rooms.

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6.8

"Standard bar"

Standard bar.

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6.3

"Breakfast is average"

Breakfast is decent but expensive.

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6.2

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel. Luxurious Hotel. Entrance area is ok.

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5.8

"Quite clean"

Room cleanliness is acceptable.

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4.4

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining.

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3.5

"Complaints about WiFi"

Wifi quality could be improved.

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9.6

"Great location"

Great location.

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8.1

"Fantastic service"

Friendly service.

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6.7

"Comfortable"

Rooms are big and moderately comfortable.

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5.7

"Room is all right"

Spacious, standard rooms with poor bathrooms.

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5.4

"Decent vibe"

Decent vibe.

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9.4

"Great location"

Great location.

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8.0

"Fantastic service"

Fantastic service.

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6.6

"Ordinary amenities"

Ordinary amenities.

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6.2

"Comfortable"

Comfortable.

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5.8

"Decent vibe"

Decent vibe.

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5.5

"Room is all right"

Room is all right.

Photos from travellers