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15 ARLINGTON STREET , 02116, Boston, United States of America

Review Score

Based on 5074 reviews

heart

8.4

Location

9.5

936 reviews

Service

7.9

1389 reviews

Wellness Area

6.5

45 reviews

Vibe

6.3

517 reviews

Room

6.1

1444 reviews

Amenities

6.0

400 reviews

WiFi

5.8

67 reviews

Breakfast

5.3

158 reviews

Cleanliness

4.6

261 reviews

Value for money

4.5

321 reviews

Pool

0.8

9 reviews

100% Verified Real Reviews

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9.5

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly.

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7.9

"Fantastic service"

Friendly and professional service, with outstanding housekeepers and bar staff. Decent management, reception, and restaurant service. Room service is perfect. Great concierge service. Great valet service. Booking process is sufficient. Recreation staff is nice.

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6.5

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities. Good fitness area.

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6.3

"Decent vibe"

Decent vibe. Hotel could use some updating. Stylish hotel. Entrance area is not particularly attractive. Luxurious Hotel. Luxury hotel. Nice for romantic trips. Good choice for a city trip.

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6.1

"Room is all right"

Decent, spacious rooms with comfy beds and excellent views. Small rooms and poorly cleaned bathrooms. Poorly cleaned, older rooms with subpar TVs and furniture. Poorly maintained rooms with subpar A/C, minibars, and kitchenettes. Shower can be a problem.

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6.0

"Ordinary amenities"

Great grounds and decent buildings. Older facilities and unpleasant entrance area. Unspectacular architecture. Elevator in need of updating. Adequate terrace. Adequate meeting & event facilities.

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5.8

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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5.3

"Breakfast is average"

Breakfast is decent but expensive.

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4.6

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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4.5

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet. Beverages could be cheaper.

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0.8

"Pool should be renewed"

Pool should be renewed.

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9.4

"Great location"

Good location with shopping nearby but poor access to parking.

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8.1

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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6.7

"Room is all right"

Rooms acceptably clean, but needing maintenance, with poor bathrooms. Amply-sized rooms with excellent beds and superb views.

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6.6

"Comfortable"

Decently comfortable, spacious rooms with great beds.

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5.8

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel.

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5.2

"Breakfast is average"

Breakfast is average.

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5.0

"Quite clean"

Room cleanliness is acceptable. Hotel facilities could use a good clean.

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4.5

"Value for money could be better"

Value for money could be better.

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9.6

"Great location"

Great location near lots of shopping.

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8.1

"Fantastic service"

Service is professional and friendly.

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6.2

"Room is all right"

Rooms are alright, but bathrooms are not great. Amply-sized rooms with excellent beds and superb views.

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6.1

"Decent vibe"

Decent vibe. Stylish hotel. Hotel could use some updating.

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5.5

"Breakfast is average"

Breakfast is average.

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4.2

"Value for money could be better"

Value for money could be better.

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9.3

"Great location"

Great location.

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7.8

"Fantastic service"

Fantastic service.

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5.9

"Comfortable"

Comfortable.

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5.7

"Decent vibe"

Decent vibe.

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5.2

"Room is all right"

Room is all right.

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9.6

"Great location"

Great location.

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8.0

"Fantastic service"

Friendly service.

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6.6

"Comfortable"

Rooms are big and moderately comfortable.

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5.4

"Room is all right"

Big, decent rooms.

Photos from travellers