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BLVD KUKULKAN KM 3.5 - ZONA HOTELERA , 77500, Cancún, Benito Juárez, Mexico

Review Score

Based on 636 reviews

heart

8.3

Location

9.0

79 reviews

Service

8.9

230 reviews

Food

8.6

167 reviews

Breakfast

8.1

8 reviews

Bar and Beverages

6.7

16 reviews

Vibe

6.2

83 reviews

Cleanliness

6.0

50 reviews

Room

5.6

122 reviews

Amenities

4.8

53 reviews

WiFi

3.0

20 reviews

100% Verified Real Reviews

grey circle

9.0

"Great location"

Excellent location close to the beach.

grey circle

8.9

"Fantastic service"

Friendly, excellent service in bar and restaurant. Recreation staff is nice. Reception should be more attentive.

grey circle

8.6

"Delicious food"

Great menu and overall dining experience.

grey circle

8.1

"Tasty breakfast"

Tasty breakfast.

grey circle

6.7

"Standard bar"

Standard bar. Good bar service.

grey circle

6.2

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Nice for romantic trips. Good resort hotel. Awesome for a beach holiday.

grey circle

6.0

"Quite clean"

Rooms are moderately tidy but pool area could use more attention. Clean hotel facilities.

grey circle

5.6

"Room is all right"

Decently clean rooms with okay furniture and beautiful views. Bathrooms are not up to standard, and rooms are lacking in maintenance, but of average size. Rooms need updating with bad TV's and A/C.

grey circle

4.8

"Amenities are not the best"

Hotel grounds are pleasant, but facilities are outdated. Elevator in need of updating.

grey circle

3.0

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

grey circle

9.0

"Great location"

Great location.

grey circle

8.6

"Delicious food"

Menu is excellent with tasty food.

grey circle

8.6

"Fantastic service"

Restaurant service is friendly and professional. Recreation staff is nice.

grey circle

6.9

"Standard bar"

Standard bar.

grey circle

6.2

"Quite clean"

Room cleanliness is acceptable. Clean hotel facilities.

grey circle

6.1

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

grey circle

4.9

"Room needs to be improved"

Rooms acceptably clean, but needing maintenance, with poor bathrooms.

grey circle

4.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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